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“Great hotel, nice location, good food and facilities” 4 of 5 stars
Review of Pollentia Club Resort

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Pollentia Club Resort
4.0 of 5 Resort   |   Carretera de Alcudia-Pto. de Pollensa, km. 2, 07400 Alcudia, Majorca, Spain   |  
Hotel amenities
Ranked #6 of 55 Hotels in Alcudia
Doncaster
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
“Great hotel, nice location, good food and facilities”
4 of 5 stars Reviewed November 2, 2012

Stayed here last week in Oct. Checked in very quickly and staff very polite, was asked to park car in car park were I was met with my wife and kids already on a golf buggy with a very polite and helpful member of reception staff unloading car with luggage onto buggy. He took us round to our room, we'd booked a suite, which turned out to be little one story villas split into 4 apartments. Room was nice, not best we have stayed in but nice. No tea and coffee making facilities which was a bit of let down. Free WIFI in room which was fantastic!
The complex is build on edge of nature reserve and lovely views on back of hotel and little ponds dotted throughout resort, one right outside room with ducks/birds etc which was very nice. Outside area very nice, lovely main pool and second pool as well. Good children's playground and football/sports area. Great indoor pool with two jacuzzi's which we used with the kids every morning after breakfast and we were always only people in so fantastic!
Food was very good, great selection of salads, warm breads, hot food and deserts, all of good quality. Could either eat lunch or evening meal on HB or pay for additional (€10 for adults, €6 for children - which was a great price given quality and selection) Breakfast also very good.
Location was great, with fantastic views of bay from right outside hotel. As we had hire car we made many trips to both Alcudia and Puerto Pollenca, not sure on bus service etc.... Walking to Alcudia approx 30mins although cycle hire available.
All hotel staff very friendly, happy to help and great with kids. All in all a great hotel and location, would return and recommend.

Room Tip: Books suite as located close to pool and main area and much more spacious
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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Bolton
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 28, 2012

My wife and I took my 5 year old son and 5 month old baby boy to try and grab a bit of warm sunshine before the year is out. The weather was warm and the hotel was the perfect place to stay for a break. We stayed for 6 nights returning on the 27th.

Given we had our 5 month old with us we decided to go all inclusive as this was going to be a relaxed week spent around the complex rather than a week of touring. I would recommend that anybody in the circumstance does likewise. It was exceptional value with branded drinks , ice creams and the food we all enjoyed it. If you go all inclusive you can also eat the good pool bar food which is freshly prepared. Value for money AE it is an absolute must. We have spent next to nothing on extras. The bulk of it being the 12 Euros for the safe.

Meals - there was an excellent choice for all tastes. You will always find something you like. I do take on board the comments about lunch service and evening service being very similar which is why we ate lunch by the pool which is very different with a wide range to choose from. The menu also changed daily. I would agree however with other comments in that they will not win a Michelin star any time soon but it was nice.

Staff – all of them are very polite, smiley and helpful. The restaurant staff are run ragged and could probably do with some extra pairs of hands. The hotel is also very well maintained and cleaned throughout.

Room - we went for a suite and were allocated Volcano 2. The boys slept in the living room and we had the bedroom. The beds are very comfortable and the room was very spacious with lots of storage. The shower could be better. The pressure was poor in the shower but that is a small criticism in the scheme of things. Also we found it odd that there wasn’t a bar of soap to wash your hands with. We bought one from the supermarket. The suite also had two sinks which is a nice touch. There was also a TV in each room with a choice of English channels. Pool towels are also provided. The only negative I had regarding the room was that it was very dark in the room. Having said that we slept very well in a very quiet room away from the entertainment and the road. The alarm was needed most days!

Entertainment – we weren’t expecting much but it was actually okay. There was bingo which my son enjoyed (we won a bottle of champagne on 3 of the 4 nights we played!). There was a couple of singers one night and a decent jazz/blues band on another. There was of course the mandatory mini disco for the kids.

Like most places in Spain there isn’t a kettle. However you can get take out hot drinks which are included in the all inclusive deal. We could also get all of the bottles of water we needed.
We had bus rides to Pollensa and Alcudia. Polensa has a beautiful promenade and beech which is lovelu. Alcudia wasn’t really for us being a bit dirty and we soon returned back to the hotel. The bus stops right outside the hotel for those people who want to explore. Walking along the road I would not recommend. It is a very busy road without a pavement.

Transfers - we tried the cheaper option of coach which was fine on the way to resort. However, on the way back they wanted to pick us up @ 7.20 4 hours before the flight! I there booked a private transfer and had an extra hour in bed as well as a breakfast. This could be down to the time of year and the number of places they have to visit to get a full coach.

Would we go again – absolutely! We will go back.

Room Tip: I emailed the hotel asking for a quiet room due to my young children. They happily obliged. Go away...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2012

Spent a week at this resort and it was well worth it. Quite a few germans there but still ok. If you love to cycle then this is the place to go, even in October the weather is still lovely. The bar staff were very attentive especially Christian who could not do enough for anyone and always had a smile on his face. The All Inclusive is well worth paying especially if you are a drinker.......

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickering, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 23, 2012

16th to 23rd October 2012. My wife and I have just returned from the resort and we had a great time. The weather was almost perfect but if you want to guarantee sunshine all day then it would be best to go a week or two earlier. The food was superb and we had no problem getting drinks with the meal (see some comments from other visitors) although on the Saturday night they shut one of the restaurants down, presumably due to numbers staying and trying to save on staff costs, and this meant delays in getting seated. We hired bikes for our stay from the on site Max Huerzeler cycle centre and they were very worthwhile and great bikes at 20 euros a day for the first day and 15 there after for a good quality hybrib bike. The resort itself is between Alcudia and Porto de Pollenca and so the bikes just allowed usto see a bit more of the area without having to get a car. The pools were great and and certainly worth a visit although as already mentioned I think we were a week or two too late.

Room Tip: Rooms facing the road suffer from road and sea noise during the night but earplugs make it bearable...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gullane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2012 via mobile

A Village Suite in the Pollentia Club Resort was just about perfect for my family with fairly demanding 7 and 4 year olds. Very good value for money with half board often lasting us all day. Only downside was lack of beach, which we were well aware of in advance.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2012

The Resort is a pleasure to stay in and a great location to visit other resorts in the North of the Island.
The estate management is first class, the gardens, swimming pools, bar areas, and most of all the accomadation areas are immaculate without any sign of poor maintainence.
The staff are all happy to deal with any enquires that we made and assisted in good advice on transport.
We stayed on a bed and breakfast deal but did take a number of evening meals on the resort, the quality of the food was sensational given that they are cooking meals on a large scale.
We travelled as a couple but would love to bring our grand children, there were quite a large number of youngsters on holiday with their parents and they seemed to be having a super time.
The kids were especially well entertained in the evening with a half hour show put on by the hotel.
The Adults also had a varied choice entertainment, we had enjoyed the Flamenco dances and a tribute "Bee Gees" band
The nearby towns of Alcudia, Pollensa and Porta Pollensa are well worth visiting, the market days are a good time to go and buy a bargain or look around these very picturesque locations
The Brits would enjoy a visit to the Red Rum which looks onto the bay about two miles from the Resort.
The public transport is good with a regular bus service going both to Alcudia and Porta Pollensa.
Whether you are interested in "chilling out" or an active holiday this is the resort for you, cycling, sea sports,walking all catered for.
If you want to bring your company employee's to work and play then this is the resort to do a bit of team building.
Great resort.

Room Tip: We stayed in 225 Magna which is in the shade throughout the day and evening,so if you are a sun wors...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 11, 2012 via mobile

I stayed here with my girlfriend and 4 month old daughter for 4 nights and it was perfect to what we wanted and needed! Great food and loads to choose from, short bus trip to port or town and great facilities at the hotel ...

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pollentia Club Resort

Address: Carretera de Alcudia-Pto. de Pollensa, km. 2, 07400 Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Alcudia
#3 Family Hotel in Alcudia
#3 On the Beach Hotel in Alcudia
#5 Luxury Hotel in Alcudia
#6 Romantic Hotel in Alcudia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pollentia Club Resort 4*
Number of rooms: 508
Official Description (provided by the hotel):
Pollentia Club Resort is a 4-star resort hotel in Alcúdia, Majorca, located in the marvelous bay of Pollensa. Situated on the north of the island of Majorca, between the Can Cap de Bou beach and the S'Albufera Natural Park, this luxury hotel offers a great location in proximity to all the outdoor activities you desire during your trip to the Balearic Islands. With nearly 30 km/18 miles of splendid coastlines, along the northeast of Majorca, Alcúdia offers the perfect setting for nature lovers. This beautiful resort is surrounded by gardens and nestled amongst lagoons and Mediterranean vegetation, making it the ideal for an island getaway vacation. ... more   less 
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Also Known As:
Pollentia Club Hotel Alcudia
Pollentia Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca

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