Beautiful and new hotel with amazing rooms and amenities. I just can't stand the fact that this is my timeshare and they have to pressure us into their ridiculous "upsell" meetings when you first arrive as they hold their 15% Gold card over your head. If you don't go you don't get the discount. Absolutely ridiculous and not what they led me to believe in their initial sell. Be prepared for being hounded by the timeshare groupies competing for your business.
Other than that the drinks are great and the staff is top notch. Sunsets are on the non beach side of the hotel so that was unfortunate. I always enjoy the Puerto Vallarta sunsets! Food is just so-so. We go to outside restaurants to get more of the culture experience. Can't beat the fresh fish right off the boats or the amazing Ceviche!
Rooms serviced everyday and I like that. I love, love, love the washer and dryer. Beds are comfy. The nighttime serenades by musicians were the greatest. I would love to bring that saxophone player home with me! Amazing musicians!
Hotel is very close to ferry to Isla de Mujeres. That was a very fun day. Isla is special.
Watch out for dirty cops that target Americans or rental cars. They want money! Don't pay it. Tell them NO CASH! ONLY CREDIT CARD and take them up on their offer to pay ticket at police station. They will back right down. We told concierge and that was their advice. Too bad they got $70 from us. Live and learn. Watch out for Ricardo Mendoza on a motorcycle. He is a sleaze bag!
Beaches are nice. I love the semi-covered sunbeds. The infinity pool "just for elite members" is a bit ridiculous. No one was ever in it and some guy patrols the area asking to to move along if you aren't an "elite" member. Really a waste!
Free Wi-Fi.. That was excellent!
Great resort and great amenities. We will return. We enjoyed almost every minute. Just a few irritations.