The Beloved Hotel has set the bar so incredibly high; I truly do not think we could get this amazing of an experience anywhere else. We went to the Dominican Republic for our honeymoon, and my husband was not impressed. For our one year anniversary, I read countless reviews and did a ton of research to find the perfect spot - the Beloved had an overwhelming amount of positive reviews so I booked our trip and kept my fingers crossed that I could impress my husband with this place. Let's just say that in the DR, he couldn't wait to get home. At the Beloved, he didn't want to leave! He's already trying to plan when we can go back!!
After booking the trip, I found their Facebook and Instagram pages. I love that they are active on social media! It kept me looking forward to our trip and also abreast of the various offerings and activities we could participate in. I mentioned on their FB page how excited we were to come, and they replied saying that they "hope to exceed our expectations." Well, exceed they did - above and beyond what we could've ever dreamed of or wished for our first anniversary!
Everything was perfect. Everything. The hotel really could not have done one thing better - it was all top notch from our arrival to our departure. When we arrived around 5:30pm, we were greeted with a big smile and welcome champagne by Christian. Once in the lobby, Claudia was so sweet and helpful with our check-in. It was quick and easy, and she informed us that we would be upgraded to a casita as a special treat for our anniversary. Wow! We were already blown away! We stayed in Tierna, and it was awesome being right across from the Isla Grill - close to the pool and beach!
We ate at Lupita for dinner our first night and had Freddy and Hernan serving us. Audrey, the restaurant supervisor, came to ask our table if everything was going ok. My husband asked if they had any Coor's Light (which I knew they didn't, but he still asked anyway). Audrey said she didn't think so. Then, a few minutes later, she comes to our table with a super cold bottle of Coor's Light. My husband's face was priceless with delight at the surprise. It was then that I knew all the other reviews were true - the staff here will make every effort to please you. They truly care about delighting their guests! Thank you to Freddy, Hernan, and Audrey for a wonderful first impression of Lupita! Speaking of dinner, the food was EXCELLENT. It was prepared well, presented well, and tasted fantastic! We didn't have one dish at this hotel that we didn't love. We felt there was plenty of variety for a 5 day stay.
The grounds of the hotel are kept pristine and the rooms are immaculate. We had a mattress softener put on our bed and slept like babies. The pools were a comfortable temperature and the staff worked so hard to ensure you were taken care of. Christian ("Cat") at the swim-up pool bar was so much fun to joke with and he made us some awesome drinks! Manolo and Eduardo served us at the beach and by the pool as well. Both were incredibly friendly and we enjoyed talking with them and getting to know more about them personally. We truly felt like all of the staff made us feel like family!
We really enjoyed eating lunch at El Mar each day. It is right on the beach and the breeze and atmosphere is so relaxing and perfect. We were greeted by Yamily's sweet smiling face and served by Alberto and Alfonso. They were always attentive and my husband loved that they called him "amigo" all the time. Like I already said, they really make you feel like you're good friends!
We ordered room service for breakfast and also ate at Aroma. Room service was fantastic! The dishes were hot and made to order. We loved having breakfast on our patio! Aroma was also a treat for breakfast. You could order from a menu and/or eat from a buffet. The buffet setup was very well planned and thought-out. I happened to meet Pablo, the kitchen manager at breakfast one morning and he gave me a quick tour of the buffet. He informed me that everything that comes from their kitchen is fresh and made from scratch - nothing is packaged. WOW! Even the breads, jams, compote, etc… are made by hand. They even had a live honeycomb dripping fresh honey… that blew me away! (We are really into eating clean, healthy meals, so we were extra appreciative of the fact that we could eat very healthy on our vacation. Even better, the food tasted spectacular! Natura Bar had AWESOME fresh fruit smoothies!)
Pablo then asked if he could make us a special dinner for our anniversary that night. When we arrived at Lupita, we were presented with a specially printed menu that was just for us with our names and all the courses. WOW! We were in heaven! We had Hernan serve us again and he was such a fun waiter. He spoke perfect English (and as a side note - pretty much EVERYone at this hotel speaks very good English) and we learned that he lived in the US for quite a while. Very cool! He brought out some chocolate covered strawberries on a plate that said "Happy Anniversary!" for dessert. Such a sweet surprise!
We get back to our room that night and we had a sign on our door, turndown service, flowers and rose petals in a heart shape on our bed, and champagne/fruit/nice card left congratulating us. Seriously, we were so humbled by their efforts to make us feel special on our anniversary.
We had the pleasure of meeting Heriberto, the sommelier. He did an OUTSTANDING job making us feel welcome and speaking with us about his passion of food and drinks - we could tell he loved his profession and he was very good at it! We decided to book a private cigar/scotch tasting with him, and we loved it! Highly recommended! We got to each try two nice cigars and 3 different scotches. Thank you to Heriberto for that wonderful experience!
On our last night, we ate at Aroma for dinner and were greeted by Sarai with a big smile! She knew it was our last night and said how sad it was that we had to leave. It was amazing how all the staff knew who we were and that we were there celebrating our anniversary. They really keep great tabs on their guests! We had Emiliano as our server and he really stood out to us. He had a lot of heart and you could tell he was really aiming to please. We very much appreciated his efforts to make our last dinner special. Please give him our regards and appreciation! He brought by a cheese cart to our table and allowed us to sample some cheeses - very neat touch. At the end of our meal, he brought a special dessert with "Have a nice trip" on the plate and performed a little show with some fire and brandy. We just loved it!
One thing we both really appreciated besides the healthy food was the fitness center. There was a gym with nice, new equipment and a studio room for group classes. I loved being able to workout every morning! Jorge, the gym manager was so nice, greeting me in the mornings. One day I had left and was walking when I felt a tap on my shoulder. He had brought my sunglasses that I had forgotten in the gym. Thank you, Jorge!
Finally, we checked out at noon, but our airport transfer wasn't arriving until 3:30. They were still so kind to let us go enjoy lunch and then… a real treat… We spent our final two hours with William in the lobby bar. It was just us and he mixed up some of the most amazing cocktails I've ever had. This guy is a truly talented bartender! He also entertained us by showing us a part of the mixology process… So very cool! Before we knew it, our driver had arrived and we were NOT ready to go home. :(
Unfortunately, with only a 5-day stay, we didn't get to experience everything. On our to-do list for next trip is: a bike ride/tour in the morning, a spa treatment, non-motorized water sports, mixology class, and tequila tasting. This place is PERFECT if you want a relaxing vacation. There are activities if you wish to participate, but you can also just lay at the beach or pool all day and be perfectly content. As others have mentioned, you don't really notice the babies. The ones that were here were pretty cute and well behaved.
The Beloved Hotel stopped short of nothing to ensure we had the most amazing, memorable first year anniversary trip. We cannot go anywhere else for fear that it just won't measure up to the Beloved. The people are true gems and we can't wait to go back to see all of our amigos again soon! Much love to you all!
**Final note on things not having to do with the hotel: Early-mid November is the end of hurricane season, so the weather was patchy with bits of rain and clouds followed by sun each day. The temperature was very pleasant. There is also quite a bit of sea grass on the beach due to the tide. There was a guy out there bulldozing, but there wasn't much that could be done about it. Didn't bother us. The amount of seaweed does create a sewage like smell that was pretty strong at certain points in the day. Curious to visit in late spring/early summer to see if there is a difference.
Tierna casita is super close to Isla Grill and the pool - great location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.