There is only one knock on the experience, so let's just get it out of the way. Dinners were a little hit or miss. Never bad, but the dishes were a little overambitious and not always pulled off perfectly. Breakfast and lunch, as well as pool side fare were all very good but dinners were average as a whole.
Now that is out of the way, let me get to some of the things to rave about.
The accommodations were excellent. From the lobby, to the pools and grounds, everything was clean, well decorated and very well manicured. The suites were beautiful and large with amazing bath suites and large patios with sun beds. Certainly a contender for the best on the Mexican Riviera.
The staff was exceedingly attentive, and sincerely friendly and pleasant. After 5 days many were known by name and were able to recall past orders and requests and proactively attended to them.
The location is thankfully out of reach from the spring break crowd. The resort is small by comparison, so it never felt crowded or touristy. The beach is beautiful and clean.
The spa was beautiful. The services were good, but the Aqua Viva was a must. It is offered for free with any of the other signature services. It is a guided trip through a dozen treatments using steam, hot and cold water, and pressurized water therapies (the 'Swan Lake' did more for my tense shoulders than any massage ever has). For us it actually trumped the massages and pedicures we purchased.
One note: I was very surprised by how little tipping I saw. It seems that many people feel that all-inclusive means that you don't need to tip. I don't know if the staff gets any extra consideration for their service beyond a base wage, but whether they do or not, I believe if someone is waiting on you, bringing something to you or carrying something for you, they deserve a tip. I brought about $200 in ones and fives (based on another traveler's review and recommendation here at tripadvisor) and it covered tips for about 5 days worth of pool side service and meals - I hope others do the same, the staff clearly works very hard and is a reason the experience rates so highly, so don't forget them!
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' all-inclusive, in the perfect family-friendly setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres