We stayed at La Amada for 5 nights for our honeymoon, taking up the AI option for ease. On the website there was a free honeymoon package apparently available, however we didn't qualify I don't believe, actually I had no idea as it wasn't mentioned to us at all. We did get a card from them which was nice.
The swim up room was amazing, it was such a good size room which had a private jacuzzi, and I huge walk in shower room which we loved.
The food was good, at the Isla Grill and room service was great, they would come to the smaller pools to ask if you'd like anything. The cocktails were amazing!
I know very limited Spanish but I really appreciated the staff addressing us in Spanish and asking us how everything was, allowing me to practice. I really appreciated it.
The spa was absolutely the high point of our trip. On rainy days we would go to the spa for treatments. On our first day it was pouring with rain (as it did everyday) so my new husband and I had 3 hours of couples treatments. The spa staff are so friendly and helpful. We couldn't imagine leaving La Amada without having 1 final spa treatment so just before we checked out we had another water treatment.
Our only gripes would be that the minibar could have had more to drink than just beer, perhaps some wine for the gluten intolerant?
Also one day housekeeping staff came into the room whilst we were on the patio and locked all our values in the safe, despite us still being in our room. It was difficult to get the code and a security guard had to come in and unlock it
Trying to make a reservation was a nightmare. We were trying to book a flights and accom package flying from the US, however their system wouldn't accept overseas credit cards online. Tried repeatedly to call the service number but even if we called at 6am the consultant would answer and say he can't help at all as it's before 8AM when another team who would help would start and we need to call back instead. Why was this person even on the phones, VM would have worked just as well. However it was the middle of the night in Australia so we needed to make these calls as soon as possible. When we asked the hotel about it as the rates were constantly changing as each day went on, they didn't care and kept saying to call the first number, then telling us we can't use it this service because they don't book flights from Australia ? I hadn't asked them too, I wanted to book from NYC. We gave up and booked it ourselves after wasting so much time
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' all-inclusive, in the perfect family-friendly setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres