Could a place be more beautifully located? Well if you love the sea, and yachts and islands, and peace, the Crinan is a 'must visit'. We booked a twin and got the third floor, facing over the sea with a private balcony. Great arrival, friendly receptionist, helpful, hotel presents very well downstairs in the public areas.
The bad news. It strikes me that whoever cares for the public rooms needs a closer look at what the paying guests receive. There are no disasters, but a series of small niggles which take the edge of what should have been a great visit. Crinan should be a 4star experience, but in the end it isn't, it's 3.
The Heating was off and there's no hot water. "It's just coming on sir (5.30pm) and is slow to arrive upstairs".
When it does arrive, we discover the sink doesn't drain...or to be fair, takes 5 minutes to empty. I phone reception three times to ask for hints but no-one answers. I go downstairs and discover that only some of the room phones work. Ours isn't one of them.
The table cloth is stained with the last guests red wine.
The following day the room is cleaned, but the toiletries are not replaced until we ask reception.
However, and oddly none of this matters to us too much. Experienced world travellers used to 1 star Indian fare are not phased by this stuff, and talking of Fair the Crinan's prices are very good for Hotel B&B standards and anyway the food is excellent. We tried both the bar and the restaurant and on every occasion found it very very good EXCEPT. Not a single vegetarian item on the menu. Not one. So Vegetarians be aware...you're ok at breakfast because they will cook anything you wish (top marks) but in the evening, if you don't eat fish then maybe phone ahead and ask. We didn't ask because my vegetarian eats fish sometimes, but I don't remember a hotel so dismissive of the needs of such a large number of potential guests before. Come on Crinan! Kick your cleaners, teach you chef how to cook some veggie options, find and use a good plumber and you'll be 4star +.
Please, because in every other way, we secretly rather liked the experience!
Maybe rooms lower in the hotel have more efficient plumbing. I think the 2nd floor might be a good c...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comments, they have been dealt with We are sorry for any inconveniance.
Report response as inappropriate
In the Seafood Bar there two vegetarian options on the menu at all times.
The Westward Restaurant vegetarian options are available on request. Our guests usually ask us what is available, but since your comments we have written on the menu (vegetarian options are available)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.