We stayed at The Surin Phuket right at the beginning of our first Thailand holiday. A friend of us had suggested it to us. She had been there for 2 weeks with her partner and never left the resort. Now I understand why! It's probably one of the nicest if not THE nicest resort I have ever stayed at. The bungalows are spacious and well designed. We had a hillside bungalow pretty far up which had us work up a sweat but we were rewarded by a pretty secluded house with lots of privacy. We were greeted by a large tropical fruit platter (including a little guide on what which fruit was). There were chef's treats pretty much every night for turn down service. The hotel has three restaurants all of which offer great food: thai, italian, kreole and seafood - there's also a variety of sandwiches and burgers. The breakfast buffet is very good and plenty. Waffles, pancakes, eggs cooked to order, Asian delights, pastry, fruit, cold cuts. The staff is helpful, making an effort to explain the dishes and great cocktails. Changes to the dishes were always made possible. Especially when it comes to food, all other resorts in Thailand that we stayed at were a let down. The dishes were hardly ever prepared as described in the menue. The Surin offered a special Christmas dinner on Dec 24 and a Christmas party with buffet on Dec 25. Although about 3500 Baht p.p. including drinks seemed like a lot of money at the time, another resort we stayed at for New Years asked for 6500 Baht without drinks. The food at the Christmas party was excellent and the team went out of its way to decorate the pool area. The only thing I thought should have been clear was that no one asked for last orders, and at 11 pm sharp we were asked to pay for additional drinks as the party ended at that time. The beach is private and only shared with the Amanpuri resort, so it is superclean and the view is amazing. Finally a hotel that looks live just as beautiful on their website. The water had an unpleasant tingling sensation at this time of year, apparently plancton, which didn't really bother us though. There is also a nice pool if you prefer fresh water swimming. There was always a sunbed available and if all were taken, the staff made sure you found a space. There are locals offering drinks, snacks and massages at reasonable prices on the beach. Of course you can get drinks at The Surin's beach bar and order food there as well. Drinking water is free. The gym is well equipped for a hotel gym and free of charge. You can borrow snorkeling equipment and paddle boards for free. Jet skis are available for rent. There is a beach volleyball net. The staff was the friendliest we experienced on our trip so far, always a smile on their faces and seemed to enjoy working at The Surin. They all spoke good English and seemed interested in making your stay seem effortless. The Surin seems to have many regular visitors, there was lots of hugging between staff and guests, there were definately personal connections. The managers were present a few times a day taking an interest in their guests. From an architectural point of view, The Surin is well designed, perfectly integrated into nature and very tasteful. All in all a great experience I wouldn't want to miss. We have actually checked vacancies as we were thinking on staying for a couple of nights on our way back, but The Surin is all booked out. Well deserved! Some people here have complained about the price but I think especially off peak it's well worth you money. And even during peak season so far the best value we have had! If one thing could be better: it's the speed of the internet. Working is almost impossible. But then one should enjoy their holiday when there.
We stayed at bunglow 221 and loved it as it is very private. Includes lots of stairclimbing though.
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