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“Refreshing” 4 of 5 stars
Review of Angsana Laguna Phuket

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Angsana Laguna Phuket
4.5 of 5 Resort   |   10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)   |  
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A Suite Family Offer!
Ranked #7 of 16 Hotels in Choeng Thale
New York City, New York
Top Contributor
109 reviews 109 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
“Refreshing”
4 of 5 stars Reviewed February 19, 2013

Recently renovated the hotel is clean and comfortable. Staff is courteous and sincerely helpful. Large resort has all the amenities from full buffet breakfast to retail shops, fitness center and beach club. The compound and complementary transportation within the 6 hotel resort retreat is convenient. Enough to do to keep you satisfied for days. We didn't want to leave. The resort was full but we did not feel crowded or deprived of privacy. We enjoyed the baby elephant available for children to pet and ride at brunch.

Room Tip: Large rooms overlooking lagoon
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

Traveler rating
    485
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396
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Shanghai
Top Contributor
52 reviews 52 reviews
48 hotel reviews
Reviews in 37 cities Reviews in 37 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 18, 2013

This resort is fab!! We stayed for a short break after Chinese New Year just to get out of China!! We had a 2 bed loft and the hotel website does not do justice to the quality of the 'room' at all. A small kitchen area with teas / coffee, loo, sitting room and terrace on the ground floor, a double room with bathroom on the first floor, a twin with bathroom on the second floor, and a huge roof top terrace! All furnished and equipped to a very high level! Spotlessly clean, superb service from everyone in the hotel! This resort had very few Brits or Americans (not sure why?) but quite a lot of Chinese and Russians with a few Europeans thrown into the mix. Drinks and food were on the expensive side with the Grill Bar being massively overpriced - we decided against a steak at approx £50 / 500RMB with veg / sauce / potatoes all extra! Good food is available on the beach for lunch which avoids a huge hotel bar bill I guess! The pool area is amazing, plenty of comfy loungers in a variety of areas dotted around the hotel. Bear in mind that no rooms are on the beach - all are on the lagoon with either a lagoon or pool view (the 2 bed lofts overlook the lagoon and breakfast is taken in the Grill - much nicer than the self service Market Place restaurant), but the beach is only a few minutes walk away with hotel staff to look after you. There are 'hawkers' on the beach but they don't bother you really which is refreshing! The beach isn't the best I've been to but nice enough! Enjoy!

Room Tip: The Chinese flights all arrive / leave in the small hours of the morning - this could create a bit o...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2013 via mobile

We stayed at 1 of the houses in Laguna Water. It has 4 bedrooms and its own 15m swimming pool. It is not in the main Angsana building but it is just 3 mins by taking the hotel shuttle. We really like it. It was quiet, relax and we had access to all the pools and both buffet breakfast and a la carte breakfast. Also they provided 4 bikes that we could use. Excellent venue and value for money.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2013

i enjoyed my stay a lot. the hotel is perfectly located with many great views and facilities inside. the staff were very friendly and responsive.the resort is located in a special private ares with central market and transportation. i enjoyed my stay a lot

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2013

We stayed 10 nights and the resort was of high quality and the restaurants and beach
was great. The breakfasts were superior with many food choices. Our rooms very
clean and serviced everday and so comfortable. All in all a great choice of resort to stay at.
We would recommend it to everyone.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 14, 2013

From the time of checking in at the Angsana to the time we checked out we were made to feel special. All the staff we both friendly and helpful nothing was too much trouble, the pool, restaurants and bars were all of the highest standard. Would we think of going back of course with the added bonus of the hotel being on the beach who would not want another slice of heaven.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed February 13, 2013

Breakfast is served in a food court type of area (Market Place) queing for everything. Coffee poured from the jugs little better than instant. No quality cold cuts. Room was OK (1 bedroom loft), but very expensive for what it was (over $US400 per night). This is a huge hotel and you need to check where your room will be. It could be 15 walk to beach.. Car park was 15 minutes from my room. Lots of animal droppings on balcony every morning... Queued for 15 minutes to check out. No air con in the Lobby...I will not stay here again.

Room Tip: Need to book package with breakfast at Bodega Grill to avoid the food court.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Choeng Thale
#3 Family Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#6 Spa Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Angsana Laguna Phuket 4.5*
Number of rooms: 403
Official Description (provided by the hotel):
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 403 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand

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