We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous resort - book with confidence!” 5 of 5 stars
Review of Angsana Laguna Phuket

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Angsana Laguna Phuket to your Saves list
Angsana Laguna Phuket
4.5 of 5 Resort   |   10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)   |  
Hotel amenities
Ranked #8 of 16 Hotels in Choeng Thale
4.5 of 5 stars 918 Reviews
Shanghai
Top Contributor
57 reviews 57 reviews
53 hotel reviews
Reviews in 40 cities Reviews in 40 cities
62 helpful votes 62 helpful votes
“Fabulous resort - book with confidence!”
5 of 5 stars Reviewed February 18, 2013

This resort is fab!! We stayed for a short break after Chinese New Year just to get out of China!! We had a 2 bed loft and the hotel website does not do justice to the quality of the 'room' at all. A small kitchen area with teas / coffee, loo, sitting room and terrace on the ground floor, a double room with bathroom on the first floor, a twin with bathroom on the second floor, and a huge roof top terrace! All furnished and equipped to a very high level! Spotlessly clean, superb service from everyone in the hotel! This resort had very few Brits or Americans (not sure why?) but quite a lot of Chinese and Russians with a few Europeans thrown into the mix. Drinks and food were on the expensive side with the Grill Bar being massively overpriced - we decided against a steak at approx £50 / 500RMB with veg / sauce / potatoes all extra! Good food is available on the beach for lunch which avoids a huge hotel bar bill I guess! The pool area is amazing, plenty of comfy loungers in a variety of areas dotted around the hotel. Bear in mind that no rooms are on the beach - all are on the lagoon with either a lagoon or pool view (the 2 bed lofts overlook the lagoon and breakfast is taken in the Grill - much nicer than the self service Market Place restaurant), but the beach is only a few minutes walk away with hotel staff to look after you. There are 'hawkers' on the beach but they don't bother you really which is refreshing! The beach isn't the best I've been to but nice enough! Enjoy!

Room Tip: The Chinese flights all arrive / leave in the small hours of the morning - this could create a bit o...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

918 reviews from our community

Traveler rating
    517
    258
    80
    39
    24
See reviews for
422
246
23
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2013 via mobile

We stayed at 1 of the houses in Laguna Water. It has 4 bedrooms and its own 15m swimming pool. It is not in the main Angsana building but it is just 3 mins by taking the hotel shuttle. We really like it. It was quiet, relax and we had access to all the pools and both buffet breakfast and a la carte breakfast. Also they provided 4 bikes that we could use. Excellent venue and value for money.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2013

i enjoyed my stay a lot. the hotel is perfectly located with many great views and facilities inside. the staff were very friendly and responsive.the resort is located in a special private ares with central market and transportation. i enjoyed my stay a lot

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2013

We stayed 10 nights and the resort was of high quality and the restaurants and beach
was great. The breakfasts were superior with many food choices. Our rooms very
clean and serviced everday and so comfortable. All in all a great choice of resort to stay at.
We would recommend it to everyone.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 14, 2013

From the time of checking in at the Angsana to the time we checked out we were made to feel special. All the staff we both friendly and helpful nothing was too much trouble, the pool, restaurants and bars were all of the highest standard. Would we think of going back of course with the added bonus of the hotel being on the beach who would not want another slice of heaven.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Angsana.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed February 13, 2013

Breakfast is served in a food court type of area (Market Place) queing for everything. Coffee poured from the jugs little better than instant. No quality cold cuts. Room was OK (1 bedroom loft), but very expensive for what it was (over $US400 per night). This is a huge hotel and you need to check where your room will be. It could be 15 walk to beach.. Car park was 15 minutes from my room. Lots of animal droppings on balcony every morning... Queued for 15 minutes to check out. No air con in the Lobby...I will not stay here again.

Room Tip: Need to book package with breakfast at Bodega Grill to avoid the food court.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 12, 2013

We stayed at Angsana for six days late in January before travelling to Bangkok for a week.

Having been visitors to Phuket since 1988 we were looking for somewhere that had the intimacy and "uncluttered feeling" of the old Phuket.

This was the perfect hotel to stay in for relaxing and charging up the batteries for what lie ahead of us.

We booked a two bedroom Angsana Suite as we were travelling with our two six year olds. This was situated in what is called the "villas' section of the hotel which has it's own private pool (connected to the main pool through a "lazy river") with a jacuzzi section and the Bodega Grill & Restaurant which we could eat breakfast in. We could also have breakfast at the main Marketplace breakfast buffet but Bodega generally provided a more relaxed, private feeling to it with a menu for cooked food as well as the buffet. The room itself was not that large but the clever use of mirrors in the living area, reflecting the outside panorama does prevent any feeling of claustrophobia. Free cocktails and snacks between 5pm and 6pm in Loy Krathong Bar were an added bonus that we took advantage of a couple of times.

We dined at all six restaurants in the resort and could not fault the food or service. The Thai buffet in Ban Thalay was excellent as was the lobster at Bodega.Dining at XANA they even remembered what I drank from a visit to the bar three days earlier and had it on our table within two minutes of sitting down. Unprompted. We found the price for food and wine comensurate with what you would expect of a resort of this standing and actually quite reasonable. The variety between each of the restaurants meant that we never had to consider the same meal twice.

XANA Beach Club is unfortunately extremely under utilised. There would not have been more than a dozen people there on the two occasions that we went which is a shame considering the vibe of the place and their staff. If it was in Patong there would probably be a line a mile long waiting to enter.

The complimentary boat shuttles around the resort were a great help in getting to see what else was around the area as were the kayaks which we utilised.

The staff at all the restaurants and, in fact, throughout the resort were extremely friendly and professional in carrying out their duties. If something could not be done when we asked for it, they went out of their way to ensure that it did occur within the shortest possible time. Our boys did not want to leave the kids club. And my wife swears her massage at Angsana was the best spa experience of her life.

Perhaps the only drawback was the main pool area which was also frequented by people staying at the surrounding hotels making it a bit busy at times. And the amount of older guests walking through the outside dining areas in their racing bathers! Not the hotels fault though.

Overall we had a great stay and would certainly stay at Angsana again. Phuket has very few resorts of this calibre

Room Tip: Pool view and access rooms facing the main pool area would supply zero privacy.Request only if you a...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Angsana Laguna Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#6 On the Beach Hotel in Choeng Thale
#7 Spa Hotel in Choeng Thale
#7 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Angsana Laguna Phuket 4.5*
Number of rooms: 403
Official Description (provided by the hotel):
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 403 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, HotelTravel.com, Priceline, Despegar.com, TripOnline SA, Ctrip TA, Odigeo, Tingo and Jetsetter so you can book your Angsana Laguna Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand

Owners: What's your side of the story?

If you own or manage Angsana Laguna Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.