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“Proposal” 5 of 5 stars
Review of Holiday Inn Phuket Mai Khao Beach Resort

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Holiday Inn Phuket Mai Khao Beach Resort
4.0 of 5 Hotel   |   81 Moo3 | Thalang, Mai Khao, Phuket 83110, Thailand   |  
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Ranked #7 of 9 Hotels in Mai Khao
4.5 of 5 stars 507 Reviews
Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Proposal”
5 of 5 stars Reviewed March 3, 2014

A proposal to last a lifetime . I shouted my daughter and her boyfriend a 2 night stay at my paradise!!! Simon, the manager assisted in the preparations for the wedding proposal. It was a magical night that will live on in my kids memories ... Thank u to the charismatic staff who have always made my holiday and now my children's holiday PERFECT.
Details, care, efficiency and their beaming smiles are always a winner.
I am taking the younger daughters to the new holiday express in patong, I hope they have a person at the helm as talented as Simon to ensure another winning Holiday Inn paradise!

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 10, 2014
Dear Massaratti,

Thank you for making us part the family and the memories, we look forward to seeing the engaged and you on your next trip to Phuket.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 reviews from our community

Traveler rating
    284
    166
    41
    11
    5
See reviews for
217
146
27
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Very nice location closed to the airport.

Hotel has an amazing view, all the required facilities are there.

Excellent recognition for elite members with complimentary upgrade to swimming pool view.

Room Service is great.

Friendly staff.

It's gonna be my destination on my next trip to Thailand.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 10, 2014
Dear Shadi,

Thank you very much for your comments. Please visit us on http://holidayinnresortphuketmaikhaobeach.com/index.htm or email us at info@holidayinnmaikhao.com.

We look forward to seeing you on your next trip to Thailand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2014

Beautifully manicured grounds, compact enough to roam around and with amenities and activities to wile the time away in the most relaxed of ways. The rooms are comfortable and well maintained, although the television set could do with an upgrade. The infinity pool and beach are located right next to each other and clustered with a bar and restaurant to complete the experience. The spa is well run and often busy, though entrepreneurial locals have set up a local version just along the beach to capture the spillovers. The breakfast was particularly good, while other dining options were satisfactory.

The service was outstanding from check in to check out. Staff were warm, friendly, obliging, efficient and went the extra mile for us.

Highlights included taking in a sunset from a hammock along the beach, a cooking class organized by the culinary team and a perfect wireless internet signal at every corner of the resort, even as far as the hammock on the beach!

Room Tip: I was in 4701 which is within easy reach of the beach and pool. Convenient by day and perfectly quie...
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 11, 2014
Dear Reuben77,

Thank you for taking the time to share your holiday experience with us on Tripadvisor.

We are very glad to hear that you enjoyed your stay in our resort. I will definitely pass this comment into our team members who are thrilled to hear such a encouraging message.

The team and I are looking forward to welcoming you back with us in the near future.

Warmest regards,
Chris Batterham
General Manager
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Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2014

Booked a Pool access room and Stay at the hotel for 3 night, would have to say this resort really provide excellent service and facilities!

Staff was patient and friendly. They are able to answer all enquires professionally.check in was quite fast.

Room was super spacious and clean,The best bed i ever sleep, so comfortable and soft,
i have not regret booking a pool access room, just like your own private pool and you can swim any time as you like.

I would recommend you to upgrade your room to pool access room, worth it!

Buffet breakfast spread was huge, with a good mix of thai,american, chinese cuisine etc.

There is a beach at the the resort, which is very quiet and clean as Mai Khao resort was the only resort there , hence the beach is very clean and not crowded, Good for people who like a quiet place to relax.

The resort offer quite a few activities, like movie popcorn night, muai thai class, yoga class and also Kids club build specially for kids to enjoy.

You may also cycle (FOC for the 1st hour) out of the resort to explore the kampong village around the resort.
(actually not much to explore outside the resort)

You can also try a few local thai restaurant just located right side, outside the resort at reasonable price. (Mama restaurant is the best among the few)

The only cons is that the spa need to booked at least 2 days in advance, which many of the traveller might not be able to do it as they may only stay there less than 2 days.

Overall , Excellent experience here in Holiday Inn Mai Khao. will come back again!!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 11, 2014
Dear Vickywoof1980,

Thank you for your beautiful comment about us following your recent stay.

We are happy to read that you enjoyed your stay in our peaceful resort especially our unique Pool access room.

The team and I are looking forward to welcoming you back with us very soon.

Warmest regards,
Chris Batterham
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
qatar
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 19, 2014

I was so disappointed by this hotel. Firstly they charged the full amount of the booking days before i was suppose to check in even though the website that i booked through said my card would not be charged until check in. Secondly we spent 6nights in holiday inn Patong just before arriving here, where it was wonderfull! the hotel is nice but the staff!!!!!!OMG! No one care about you, no one look at you! not even a smile. I will not return....

  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 6, 2014
Dear QatarEmma,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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Guangzhou, China
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2014

We spent 6 days and 5 nights in this resort and had an excellent vacation, the infinity pool is amazing and the beach is almost like a private beach . The restaurants are very good with a choice of continental / Italian and Thai cuisines. The spa is good but cannot accommodate many, need to book in advance to get a space.

Overall a great experience and a good holiday experience.

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 10, 2014
Dear Lenoj,

Thank you very much for taking time review us and we are glad to hear that you enjoyed you stay with us. We hope to welcoming you back again.
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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 9, 2014

we were a group with kids and it was a wonderful location . they have their own beach there is a kids club kiddie pool and all to keep kids busy. its quite and peaceful the rooms r great and clean . the restaurants have good food . overall a good and nice property if u r looking for a relaxing holiday . the staff is very friendly . special thanks to Pho at the front desk . she was very polite and helpful . the chef in the Asian restaurant is a smiling and pleasant face . made spl veg food for us . thanks to Harvin for listening to the little issues we had with housekeeping , they need to train their housekeeping better. but overall a great holiday place kids would love it . there r small restaurants outside also specially the ones just near the main gate . the food in holiday inn restaurants is also very reasonably priced . the pool bar is awesome there is a live band .

Room Tip: the ground floor plunge pool rooms r great esp with kids
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review, March 2, 2014
Dear Peepaltree,

Thank you for your review, we are happy to hear that you enjoyed your stay with us. Thank you for your comments about Khun Pou, she is was delighted to receive them.

We look forward to seeing you on your next break.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Phuket Mai Khao Beach Resort

Address: 81 Moo3 | Thalang, Mai Khao, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Mai Khao
#5 Business Hotel in Mai Khao
#6 Spa Hotel in Mai Khao
#6 Romantic Hotel in Mai Khao
#7 Luxury Hotel in Mai Khao
#7 Family Hotel in Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Phuket Mai Khao Beach Resort 4*
Number of rooms: 246
Official Description (provided by the hotel):
Paradise Discovered! Located on the pristine Mai Khao Beach with direct beach access, the resort is the perfect destination to discover the true beauty of Thailand with award winning service. The resort is located on the west coast of Phuket, with 10 kilometres of un-spoilt white sand National Park beach with no crowds and no vendors, leaving you with the beach to yourself and the unforgettable sunsets! With unique Thai hospitality we cater for all types of travelers, from couples on a peaceful romantic getaway, to families seeking the perfect holiday or to great corporate meetings. The family friendly resort proudly boasts beautifully landscaped gardens, a large infinity swimming pool with a children's pool and a swim up pool bar. The Kids Club is recognized by our guests as the most outstanding club they have seen, with a spacious indoor centre with ball pit and swings, as well as a safe and friendly outdoor playground. The amazing kids' activities programs are certain to keep your children entertained all day leaving you time to indulge in the many adult activity programs such as yoga and cooking classes as well as treating yourself in the popular Tea Tree Spa with its beautiful private treatment villas. Free WiFi, Kids Eat Free Program, 24 hour fitness centre, teen and activity zones with PlayStations, pool table, table tennis, darts, badminton, resort centre with books, DVD's & board games and a trampoline are topping the list of popular activities. ... more   less 
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Also Known As:
Holiday Inn Phuket Mai Khao Beach Hotel Mai Khao
Holiday Inn Phuket Mai Khao Beach Resort

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