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“Nice property” 4 of 5 stars
Review of Renaissance Phuket Resort & Spa

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Renaissance Phuket Resort & Spa
5.0 of 5 Hotel   |   555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand   |  
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Ranked #1 of 9 Hotels in Mai Khao
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Nice property”
4 of 5 stars Reviewed July 23, 2014

Stayed here for several nights as I was on my way out of Thailand and wanted to be a short distance from the airport. I was delayed a bit upon checking in, which was fine as I was able to get a cocktail at the beach bar while waiting. Overall the property was clean and well maintained. The size was perfect, not too big not too small. The rooms were nice and comfortable. Buffet was pleasant and had a solid Bloody Mary station where you can make your own, after a few suggestions to the restaurant manager it has a wonderful future. We loved it. Gym is clean, but could use wet wipes to clean equipment after use.
Loved the infinity pool, except for all the kids using it and jumping in with diapers, not good. The kids have their own kids pool, but they all were in the infinity pool. I would implement having the infinity pool adults only! The grounds were clean but nothing special. Spoke with the German GM, he seems to be doing a great job in keeping the property in tip top shape.
The staff seems friendly and attentive' cocktails were made prompt and food served quickly and fresh. I liked this hotel, comfortable. Construction next door was not intrusive at the time of my stay. I recommend this property.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,154 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 22, 2014

Whats sets this hotel apart is the genuine hospitality & the quite location. The staff all care about your stay, are you having a good time and is there any more they can do for you.

Enjoyed a pool villa - which is superbly designed, incredibly clean & had everything you could want including a great Expresso machine to start your day!

Enjoyed dinner 2 nights at Takeng - highly recommended the value for money TripAdvisor menu! Khun Nahm was a wonderful host on both evenings.

Adults pool is located not far form the beach - so you enjoy the crashing waves with a tropical breeze + pools side deliveries of cold water throughout the day.

15 mins form the airport - the area is very quite & ideal for that relaxed time out away from home or the office or both!

Stayed July 2014

Room Tip: Pool Villa for a treat
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarajevo
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 21, 2014

Firts thing to remember-Amazing breakfast! This was the best breakfast I've ever had in any 5-star hotel. Beach is beautiful, but sea was not swimable even for one day.. despite the red flag we swimed, but it was not enjoyable all the time beacuse of hard and big waves.
Restaurants were a bit pricey for us, so we had dinner at local places walking distance from hotel, which were really nice.
We went to Phuket old town, but there is nothing much to see, actually kind of disturbing, so stick to hotel if you are looking just for leisure..
Stuff was really nice and kind, can't remember the name of a kind girl from reception (maybe Remi) she was so helpful.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 15, 2014

I love Renissance properties and this is no exception. The pool villas are incredible. The service was warm and attentive. The grounds are gorgeous. The breakfast that is included with the room is FANTASTIC! I originally booked only two days here with the intent of having a look at the JW Marriott nearby. That turned out to be the right call. Although the JW is a nice property, I much preferred the Renissance and ended up booking two more nights.

The location is quite far from the nightlife areas of the island. That could be a plus or a minus depending on why you are here. It will take you nearly an hour to drive to Patong, for example. In fact, if you want to go anywhere else around the island, I would consider renting a car. There are car rentals across the street from the airport for 1000 baht per day INCLUDING tax and insurance (10,000 baht deductible). If you are set on taking a taxi to the hotel, go straight out of the airport and turn right. Go to the end of the sidewalk and look for the big sign that says "TAXI METER". There is a 100 baht surcharge, but this is still the cheapest way to get to the hotel--you'll save a little bit off the fixed price taxis that are everywhere else.

I would say that there are a few minor things that could be improved, however. There were a few buried cables both around the pool in the villa and on the grounds in general that were becoming unburied as well as some plants around the private pool that needed tending. The trip we booked through the hotel was supposed to go to Maya Bay, but they couldn't go due to the weather. That's not Renissance fault, however the tour company was not telling people that they weren't going until after you were already in the middle of the trip. Some review of suppliers is in order here.

Room Tip: The Pool Villas are Amazing
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 13, 2014

We booked this hotel based on its distance from all the hustle and bustle of the busier tourist spots. The hotel is located in a beautiful spot. The beach is a bit choppy but we enjoyed 2 weeks of sunsets and poolside bliss. The staff are extremely nice and polite. They remember your name and go out of their way to help.

The room was clean and tidy with a lovely view. The air conditioning worked very well. The adult pool is small but as the hotel was at just 50% capacity, it was great. Its a shame the children's pool goes unused when its such a lovely space. It would be nice to have an adult only time at the main pool. Kids there all day.

The evening was very quiet. The sandbox bar serves great food and the restaurant above is outstanding. Very glad we stayed so far north. We did venture south via a local taxi and hopped on a tuk tuk to try the restaurants just off the complex. Lovely, lovely stay.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

We selected the Renaissance on the basis of the excellent Trip Advisor reviews and the experience exceeded our expectations. This was our first trip to Phuket and the number of hotels to choose from was too large to make an informed decision on our own. For some reason, the Renaissance not only was exceptionally inexpensive comparatively, as a Marriott Gold Member, we were upgraded to a villa. The staff and the property were worthy of a Ritz Carleton and the location was perfect for anyone who wished to be away from the traditional noise and crowds of a typical beach resort. The food at the three restaurants on site where we ate ranged from excellent to very good; the breakfast buffet was so substantial, we never ate lunch. This experience was the ultimate for anyone seeking a luxurious and quiet getaway. Last note: the cost was well below expectations with totals under $300 per day for room, meals, transportion around Phuket, modest shopping, and massages (in town not at the hotel spa).

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

I have been to Phuket a lot of times and have tried a lot of hotel. So far Renaissance is one of most the beautiful and value for money resort I have stayed.

I check in very late and was upgraded to a pool villa. The staff were very attentive and the food at restaurant were very nice.

I will definitely be back again.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Phuket Resort & Spa

Address: 555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mai Khao
#1 Family Hotel in Mai Khao
#1 Luxury Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#2 Romantic Hotel in Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Phuket Resort & Spa 5*
Number of rooms: 180
Official Description (provided by the hotel):
Nestled amidst tropical gardens, the chic boutique –like Renaissance Phuket Resort and Spa offers privacy and is only 15 minutes leisurely drive from Phuket International Airport, it is adjacent to Sirinath Marine National Park.The resort offers 22 Pool Villas and 4 Ocean Front Pool Villas with private pool and large patio, 4 One Bedroom Suites and 150 Deluxe Rooms. Two outdoor swimming pools, Quan Spa with eight treatment rooms, 6 event venues, steam rooms, outdoor massage sala, Fitness centre. Bike rides, board games, cooking school, diving lessons, Kid’s world and children’s pavilion with indoor recreation area and outdoor pool, Golf is available nearby.For your gastronomical journey the hotel offers an all day dining restaurant with fresh ingredient at Loca Vore, Takieng - Thai Restaurant, The Lounge, Doppio for gourmet deli with coffee and tea leave bar and Sand Box at Mai Khao beach front serving international cuisine during the day and BBQ at night ... more   less 
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Also Known As:
Renaissance Phuket Resort And Spa
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort & Spa Mai Khao

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