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“Dissappointing” 2 of 5 stars
Review of Bill Bentley Pub

Bill Bentley Pub
The Turtle Village | Turtle Village, Mai Khao, Phuket, Thailand
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Ranked #21 of 34 restaurants in Mai Khao
Cuisines: English, Irish, British, Pub, Fish & Chips
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Macksville, Australia
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Dissappointing”
2 of 5 stars Reviewed September 27, 2012

We called into Bill Bentleys pub for a meal one night while staying at J W Marriott Phuket Beach club, VERY Dissappointing,, the food was just ok at best,, must admit the decor was nice but the service was slow, even though there were not many customers,,and the waitresses were surly and dissinterested,,,would not eat there again

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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163 reviews from our community

56% Recommend
    37
    57
    37
    23
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cheadle, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
48 helpful votes 48 helpful votes
“Below average”
2 of 5 stars Reviewed September 25, 2012

This place could be a gold mine with a few tips !! Service is really slow even when the pub is empty ,the guy doing entertainment really tries hard but with only a few customers you feel sorry for him ,I've no complaint about the prices as they compare well with the Marriott prices .the food is what you get " pub grub" so give it a try but don't expect to much and you won't be disappointed

  • Visited September 2012
    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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2 reviews
2 helpful votes 2 helpful votes
“Excellent food”
5 of 5 stars Reviewed September 18, 2012

We stayed in Sala Phuket and have been here for a quick lunch on our first day. I do believe everyone staying in Mai Khao area would come Turtle Village as well. Okay, food here serves not very quickly as you expected. Why? Cuz the restaurant do it in a professional gesture and have all dishes served together. I guess ppl stay in this area wouldn't mind the serving speed cuz it's for relaxing.

And yes, it's pricy as a pub. But why? It's because their foods quality are far over expected and I would say it's even better than hotel's standard in certain way. With the entertainment provided. It's definitely a worth-going restaurant if you have time.

  • Visited September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
6 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Reasonable food. Very slow service”
2 of 5 stars Reviewed September 9, 2012

Whilst staying at the Marriott next door we ventured into the Bill Bentley purely to try something different. Wish we hadn't bothered ! My daughter liked the shuffle board but this only kept her interested for 10 minutes. The following 40 minutes it took to serve a basic food order was far too long considering the place was nearly empty and when I chased the order the service staff just shrugged and look disinterested. The food was of good quality but over priced for pub food.

  • Visited August 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Top Contributor
81 reviews 81 reviews
44 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
47 helpful votes 47 helpful votes
“Poor service, should be brilliant, badly needs a Manager to mange the large lazy team!”
2 of 5 stars Reviewed August 26, 2012 via mobile

We had dinner in Bill Bentley and it was very expensive - which we would not have minded if things had gone a little better thn the following....
We were seated, pub was almost empty but it took about 10 minutes for the waitress to take a drinks order & when she did, she & her colleagues chatted, laughed, messed around but didn't prepare our drinks, the drinks were only prepared once my husband called a waiter over and embarrassed them into serving us. The meal took too long to be served and when the calamari i ordered came I had to send it back becaue it was tough. I wouldn't recommend you use this pub. The bar didn't seem to have a manager just young staff who were messing around, a good manager might knock things into shape but for the prices we paid, the meal and the service was absolutely disgraceful. It seems from other reviews that you may get good service here randomly, ake your chances...

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