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“One of the bestT” 5 of 5 stars
Review of Lagotel

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Lagotel
3.0 of 5 Hotel   |   Circuit del Llac s/n | Urbanizacion las Gaviotas, 07458 Playa de Muro, Majorca, Spain   |  
Hotel amenities
Ranked #18 of 30 hotels in Playa de Muro
guildford
1 review
1 helpful vote 1 helpful vote
“One of the bestT”
5 of 5 stars Reviewed July 7, 2013

This was one of the best hotels that I have stayed in ,in Majorca. The rooms were very clean and the food very good. The reps, Vanessa, Rick and Alice were among the most helpful and freindly that I have come across in over forty years of visiting Spain I would recommed it highly.I am looking forward to my next visit Mike Lowe Guildford.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
We loved your review, Thanks a lot.
Hope to see you again.
Best regards
Lagotel
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
Date | Rating
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scotland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2013

Stayed in The Lagotel for a duration of 2 weeks. We had a 3rd floor room facing over the lake, which was excellent for people watching while sitting on the balcony.
We stayed all inclusive and food was excellent with breakfast being the highlight of our meals from full English ,continental breakfast and cereals and toast all available in a buffet style set up. Lunch and dinner were also very nice although the same things were served each night the high variety of food meant you tended not to get bored of what was on offer.
The pool was kept consistently clean although as expected there was a rush for the sun loungers in the morning with holidaymakers charging like bulls in order to secure their spot.
The bar at night offered good service with many workers to ensure queues were never long, my only grievance being that beer is served in a small plastic cup meaning you are up in down to the bar like a yoyo.
Entertainment at the hotel was too a high standard providing good fun for the kids and adults alike, the First Choice staff were great constantly trying to ensure all the kids were involved and having a good time. During the day the First Choice staff were always around the pool organising activities to make sure it was never boring.
The location was fine requiring that you're staying all inclusive but there isn't many bars and restaurants surrounding if you plan to leave the complex.
A trip to the beautiful harbour and the Hidropark are recommended days out:)

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
many thanks for your stay in Lagotel and for your nice review.
Best regards
Lagotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2013 via mobile

We have stayed at many foreign hotels so can compared to them. The location is about 15 mins from main beach/shops. The rooms are average but small. We found that they were not cleaned as well as most hotels we have stayed at, a basic bed make & empty of bin is about it. In 2 weeks the floors have not been swept.
The reception area is good with wifi and pool areas large. They lock the gates until 10am but still a mad rush by most to get a sun bed as not enough for such a large hotel if ur not there by 10.05 you will not get one! Shame the staff don't seem to clear up around pool at all during the day, so build up of dirty cups saucers etc. They need to send waiter around say every 30 mins.
Food plentiful we haven't been in for lunch but plenty in poolside bar with help yourself drinks.
Restaurant clean and always replacing food items. I am a fussy eater but always found enough.
Evening entertainment is excellent with Fabian, Victoria & Rebecca they know how to entertain the kids! Bingo every night with big money prizes but seems to drag sometimes. The main show always good. Warning though this is outside so bring your mosquito repellent as will definitely need!
Bar in the evening is staffed with friendly faces and you never have to wait long. Overall good friendly but would be nice to see more visible cleaning taking place.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
Thanks for your stay in Lagotel and for your helpful point of view.
Best regards
Lagotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2013

Just back from an absolutely fantastic fun filled ten days all inclusive holiday at Lagotel.
We had a ground floor apartment for our family of five (me,hubby,fourteen year old daughter,six year old son and four year old daughter) which was very clean and spacious.
The food was fantastic with different foods on menu every day-salads,pastas,fish,meat,chips,potatoes,veg etc and the puddings were amazing too!!!
The pools are brilliant saltwater and freshwater although the trick is either go early to get sunbeds or wait until about 1pm we never had any difficulty getting sunbeds.
The snackbar in both pools are brilliant for little ones as its pizza, hotdogs, chips,pasta etc also self serve lager,wine,sangria,juice,slush puppies and water.
The bar area was the same and also self serve coffee hot chocolate and tea.
If you wanted spirits you just asked for them.
The bar staff were also very friendly it was my daughters birthday when we were there and we got the bar staff to make a cake for her it was delicious and well made.
The entertainment staff (Fabian,Victoria and Rebecca) were fantastic they had us up dancing and laughing every night and always made time to interact with the kids and made every one of them feel special.
The first choice reps did the entertainment twice when we were there and they were not as good as fabian and team.
The reception staff were always very helpful any time we needed help with anything.
Playa de Muro itself has a beautiful beach area and the souveneir shops are good too.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
Thanks for your stay in our hotel and for your nice review.
We hope to see you again.
Best regards
Lagotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brati
2 reviews
5 of 5 stars Reviewed July 3, 2013

We had a good time at the Lagotel. Room was clean and spacious. Food was delicious and diverse, also the waiters were fast at cleaning the desks. Receptionists were friendly and helpful. The car rental lady was also helpful and well informed. Evening program was funny and entertaining. We loved the acrobats from Kenya (african footprints). We would definately recommend this hotel to everyone.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
Nothing makes us happier tan happy guests.
Thanks!
Best regards
Lagotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

2 adults and 3 children aged 6,6 and 11 years old all inclusive,Great Hotel, great location close to the beach, great selection of foods, desserts, drinks etc, had no problems with the food on the contrary the food was great I thought, nice snack bar for the kids, fantastic entertainment all day and all night, bingo, kids disco and different acts later in the night, room cleaned every weekday, reception staff were kind and helpful, Fabian and Rebecca and Victoria were fantastic, all my three loved them, theres a bus every 20 mins to the beach which is the nicest beach I`v been on"playa de muro".and loads of excursians if you want to take them on, we did the pirates adventure one , a bit dear but well worth it.

Room Tip: Rooms away from the pool are quieter, make sure you don`t get a side view..
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, August 16, 2013
Hola
Thanks a lot, we loved your review.
ope to see you again.
best regards
Lagotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 30, 2013

We had a lovely holiday here (me, the wife and our 4 year old). The food was lovely (great choice of salads and mains with at least a couple of legitimately delicious mains at each sitting), the pool was great, the entertainment was very entertaining and superb for kids, and its all kept spick and span and fun by the hard-working cheerful staff (thanks to Fabian for rushing ff at midnight to burn a Dino's Disco CD for us on our last night, I think our little guy will be insisting we listen to that for a while).

Its close to the sea, there are shops, a lake you can row in, lots of pools and loungers, snack bars,ducks and fish to feed, football, mini golf and tennis and stuff for kids to to do all day.

We also met a nice bunch of other families and really enjoyed each evenings entertainment sitting together in front of the stage watching Karaoke, talent contests, Abba tribute bands, comedy acts and other events. Even really little ones dont want to go to bed until its all over each night.

I really dont understand the odd negative reviews, its a 3 star all inclusive family resort that offers a great 3 star all inclusive experience which is safe and fun for families, and many of the people we met go every year. There are certainly swisher places you can stay if you have the money, but if you have kids I doubt you'd have more fun.

Room Tip: The poolside rooms are noisier by far than those on the other side due to the late running entertain...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardeix, e-commerce at Lagotel, responded to this review, July 15, 2013
Hola
Thanks, we loved your review.
Hope to see you again.
Best regards
Lagotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Lagotel

Address: Circuit del Llac s/n | Urbanizacion las Gaviotas, 07458 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lagotel 3*
Official Description (provided by the hotel):
A complex comprising hotel and apartments in the Platja de Muro, situated next to the natural park of s’Albufera. The park is formed by grassy areas, dunes and salt marshes and is of great ornithological and scenic value, and is surrounded by two gardens of approximately 200m² each with a lake and jetty. ... more   less 
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Also Known As:
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Lagotel Playa De Muro, Majorca

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