After a disappointing experience at Banyan Tree Hangzhou earlier this year, I was hesitant whether I wanted to take a chance with the BT Ungasan Thankfully, the BTU restored my devotion to BT hotels
~Spacious beautiful comfy villa with outdoor pool, jacuzzi, two toilets, huge bathtub, huge showers (indoor and outdoor) nicely decorated throughout, wine fridge, expresso machines etc. The entire resort is well designed and with the perfect weather this weekend, a beauty to behold.
~Nice traditional welcoming ceremony
~Nice friendly staff that remembers guests' names
~quiet and relaxing (despite still being a work in progress)
~Cliff side Jumana restaurant is beautifully designed, this place would be packed if in any other place but in Bali competition abounds, in the same neighborhood, I still think Alila Uluwatu's sunset cabana is pretty incredible.
~ food at Bambu (for breakfast) was good, Tamarine was not bad, Jumana was very good. I was hoping for some Indonesian food but Jumana's western food (using mostly local ingredients) was delicious. I loved how they fed me extra dishes in between dishes just to " keep me busy"
~ favorite experience: waking up 7 am to sounds of gongs and bells, walked down to the beach to witness a sunrise temple ceremony, not a single other tourist on the beach, lasted for a couple hours, then watched the ceremony end with the villagers dragging the ceremonial equipments into the ocean.
Room for improvement:
~they should adopt the in room check in. annoying at 1 am to have to fill out address, tel number, email address etc coz they have that info from my booking, plus since I have been to many other banyan trees before, they have my info on the system
~Barely to no cell phone reception (like Alila Uluwatu) (I had trouble even sending SMS out) and slow to no wifi. There is internet in the library but also extremely slow
~Bali immigration is notoriously slow so many hotels/villas offer expedited visa service (ie in & out past immi in 30 sec max vs a typical 30 min wait) Banyan tree did not offer this so I ended up booking this & airport transfer through a company called Bali Concierge.
~ my seaview room (102) had a strange view of a metal flag pole? that obstructed the otherwise 99% perfect seaview
~ hotel still work in progress, while I didn't hear any construction noise, on my way down to Jumana restautant walked by yet to be finished villas, while Jumana is also stunningly designed, one side of the restaurant faces a bald hill (another construction site of another construction sight)
~ I paid for my last meal with cash (post check out) coz the restaurant staff didn't know how to use the cdt card system. First they told me my AE card was rejected. Then they told me my visa card required a pin vs a signature.
- Official Description (provided by the hotel):
- Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the best unparalleled views of the Indian Ocean, complete with a level of comfort and privacy synonymous with the Banyan Tree brand. ... more less
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- Also Known As:
- Banyan Tree Ungasan, Bali Hotel Ungasan