We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Probably the best luxury resort in Bali” 5 of 5 stars
Review of Banyan Tree Ungasan, Bali

Save Saved
You added Banyan Tree Ungasan, Bali to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Banyan Tree Ungasan, Bali
5.0 of 5 Hotel   |   Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
15% OFF FOR YOUR WEEKEND
Ranked #1 of 10 hotels in Ungasan
Hong Kong, China
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Probably the best luxury resort in Bali”
5 of 5 stars Reviewed June 3, 2010

Have been staying there last week, everything single aspect is just perfect.
The villa itself is huge, both indoor and outdoor, with 3 LCD TVs, 3 BOSE sound systems, and you can plug in your own iPod/iPhone as well. We love the bathroom so much, massive space there, and the layout is so nice that you can enjoy the tropical garden view outside. The private pool is big enough for you to swim, together with a separate jacuzzi, a bale, all having a stunning ocean view. Free wifi internet acccess throughout the resort which is so so important these days.
Breakfast is a fest!! Jumana is just another dinning experience, food are yummy, a bit pricy though.
The public pool got a superb view as well, with all those day beds setting, and the pool attandents is always there, serving ice cold water.
Staff there always greet you by your name, more surprisingly, when we were having our very first breakfast during our stay, the waiting staff call even say hi to my 16mth old son by his name!!
Can't wait to go back, hope the access to the beach can finish soon!!

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

531 people have reviewed this hotel

Traveler rating
    396
    81
    27
    18
    9
See reviews for
124
298
11
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Edinburgh, United Kingdom
Top Contributor
68 reviews 68 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 2, 2010

Stayed here the last couple of nights of our honeymoon. In general this is a lovely resort with top notch beautiful modern villas with all mod-cons. Excellent staff, a real asset. Just a couple of points to add to the previous reviews:
1. The construction work on the resort is not really that noticable and won't effect you.
Unfortunately the third part construction work on the hill opposite the hotel (and in eyeline of most of the rooms) is genuinely noisy all day long, and is probably really unacceptably loud. The noise starts from 8am and finishes at 5pm, and is a near constant pneumatic drilling noise which really does get tiring after about 15 minutes. You can hear it in the room with the doors closed. The hotel does warn of this, so can't criticise them as it was all up front, but we'd secrelty hoped it would be a little less intrusive than it was.
2. There is a faint smell of sewage in the villa bathroom - this has been mentioned previously. This needs addressed ASAP.
3. A major thing the resort could improve on is the villa category names of Garden, Sea and Ocean view - the latter two are vague and who can tell what the difference is. We asked and apparently Sea = <50% view, Ocean = >50% view. We booked the best category, an ocean view room, hoping for cliff front but didn't get, and without this the ocean view really isnt that good and is mostly of the back's of other villas (including their AC units etc). It we could have paid more for the cliff front villas we would have. Banyan Tree management - you really should consider having a Cliff Front View category that people can choose, even if its more money. We would love to return to this resort for a much longer stay but wouldn't take the risk of not getting a cliff front room as the view in a hotel is actually important to us.
4. Ju-ma-na restaurant is fantastic with the most amazing staff and excellent food. Recommended to all.
5. The welcome drinks/biscuits are actually unfortunately rather grim, and I suspect not a lot of people like them. I'm not a fussy eater but a couldn't stomach the ginger/chilli cold tea and chalk biscuit. A fruit drink and chocolate would be a much better option.

Overall an excellent resort, and if they addressed our concerns we wouldn't hesitate to stay again and recommend to all. We would def wait for the construction to finish first though.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2010

Greeted by warm traditional Bali greeting at the hotel reception area is a wonderful start, we were headed to our room, it has a great view, but my husband requested if we could have a cliff villa that overlook the ocean. We got it and I can't believe it could be anything better than the first villa but it is. We have our own pool, jacuzzi, bale, outdoor shower. the interior is very tastefully decorated with 3 plasma screen tvs around the villa. The view is spectacular, walking out to our pool from our spacious bedroom in the morning and watch the wave crashed into the rocks down below is a wonderful. The weather been great the whole time we are here, not too hot and we could just laze around the pool. The food at both restaurant, at Jumana and Bamboo are delicious although I favor the Bamboo more. You can also get a buggy ride anywhere around the resort area. Complimentary ride to nearby beaches available. It's a nice resort ways from busy town. Great for relaxing after long day tour and shoppings!

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boyle Heights
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 4, 2010

This Banyan Tree had it's soft opening in December, and they are still finishing up beach access for the hotel, but quite frankly, it did not hamper our stay one bit. Once they get the access road constructed, this place will be a perfect piece of paradise on earth. The villa we booked was simply amazing. It is like a huge mansion with spacious seating in the living room, dining room, two bathrooms, and large bedroom. The infinity pool is a regular size pool vice a mini lap pool and there is an adjacent jacuzzi. There are huge windows/doors throughout the mansion and you can enter the pool from your bedroom or the living room. The entry way to the actual mansion/villa is lined with a beautiful water and plant designed walkway. We found it tough to balance all the great activities in Bali with our villa-mansion since we wanted to enjoy both! Oh, there is free internet access in the villa-mansions (unlike at the Four Seasons) and three flat screen tvs throughout the villa. Excessive? No way. Just a nice touch to ensure you have what you want. Also, the marble decor is stunning. I could go on and on about how wonderful the villa-mansions are, but will move on to the other positive traits related to the hotel.

The spa is equally amazing, and I highly recommend booking treatments in advance since they tend to get busy. Try out the traditional Javanese Lulur, a three hour bonanza of a spa treatment to get rid of whatever impurities ails you. Should you want to go off compound and enjoy some other activities (like day tours to Ubud, Snorkeling/Dive trips, etc), the hotel can easily arrange that for you as well.

The food is also outstanding. Bambu offers an excellent buffet breakfast. I normally despise eating buffet anything, but I have to admit that the breakfast here had great variety (American, Chinese, and Japanese) and was of superb quality (I love the mini-donuts and Dim Sum). The Jamana restaurant is also excellent with a good selection of drinks to enjoy with your pricey, but delicious dinner. Try the Wagyu beef. You will not need a knife to cut into this unbelievably succulent meal.

I have read some of the negative reviews about the new Banyan Tree in Ungasan, Bali, and the criticisms are largely unfounded and focused on stylistic ignorance. Who really cares if the orange juice is served in a different type of carafe? The OJ is still damn tasty and that is what ultimately counts! The staff really do go out of their way, in a non-intrusive manner, to make you feel comfortable and relaxed. So that is essentially the bottom line here: Excellent staff, supreme lodging, luxurious facilities. Enjoy!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 4, 2010

We choose Banyan Tree Ungasan as the finale for our Bali Trip. And what a Grand Finale it was. We first stayed at Ayana, and it was great. So we had a big expectation coming to this place. But Banyan Tree really surpassed our expectation.

Our ocean view villa is simply breath-taking. It's very luxurious, with all the little details taken care of. As we enter the villa, the air cond was on, the aromateraphy was delightful (they change the scent every day), the nice Banyan Tree music playing in the background from the Bose lifestyle sound system.

The bathroom was as big as the bedroom, with nice oversized bath tub, with another small LCD tav, rain showers, and we found our luggages has been arranged on the space neatly. The amenities was simply amazing, the bathsoap and the body lotion was the best we've used in a hotel. (comparable to Intercontinental's Aveda toiletries)

Then our bedroom. With it's high ceiling, professional lighting, nice bed and pillows, huge LCD TV and the 2nd bose sound system. And stepping directly from our bedroom was our own private pool. It was simply amazing!!!

The staff knowing that it's our babymoon, surprised us with candlelight strewn across our villa entrance on the evening, and the bath-tub filled with rose petals, candlelights all around and complimentary bottle of wine! Delightful.

The breakfast at Bamboo restaurant was a class above. It's simply the best breakfast we've had in a hotel. The egg benedict is a must try! Superbly delicious, the juices, and all the food was great. Rudy the Hotel Manager also greeted us during breakfast. Working in a design industry, the thing that really impressed me was the attention to details. The design and quality of the cutlery, glasses, porcelains used was amazing.

The main pool was also nice, with the bed on the water being our fave spot. Our pool attendant was extremely helpful too. Setting up the bed, and giving us cold drinks on arrival. He also noticed our disapproval of the noisy lawnmower, and he personally negotiated them to go away.

The fitness equipments was top of the range. They also provide you with shoes and socks if you dont bring yours. (limited sizes).

The room service was amazing. They really keeps the villa in top shape, even arranging my iphone cable, etc. Super service.

We tried the spa on our 2nd day, having tried the Thermes Marines at Ayana, the Como Shambhala massage at Uma Ubud, I have to admit that the spa at Banyan Tree was the best. The room, the scents, the rituals (buddhist bells at the end our of treatment, etc) was a class above. Ayana is not far behind, they offer better value than Banyan.

We conclude our stay by trying the Romantic Destination dining at JuMaNa. And what an amazing experience it was. We enter to the top floor across blue-and-white flowers strewn across the floor. With candle lights guiding our path. The venue is simply breath taking. It offer unobtrusive view of the Indian ocean. Everything was perfect.
Having tried the Chef Signature Menu at Mozaic in Ubud, we came here with high expectation. The food is simply superb. The chef accommodates my wife’s pregnancy limitation. And it was simply amongst the best dinner we’ve had. Definitely in the same league as Mozaic in Ubud, and EST and Quay in Sydney. Our personal butler was also very friendly.

Sure this hotel is still in soft opening, lots of its grounds is still in progress, there’s some unfinished construction going around the resort. The main pool is not as breathtaking as the Ocean pool in Ayana. The library is very limited, with only a handful of old dvds available. And the distance from town is quite far.

Yes it's quite expensive, but what a valuable experience it was. Simply the best time we’ve had in Bali is in this resort. We will definitely return to Banyan Tree Ungasan!

Jeff & Ellyzabeth M

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
5 of 5 stars Reviewed April 22, 2010

We have just returned from an amazing stay at Banyan Tree Ungasan. From the moment we arrived, we were made to feel welcome and special. Our villa was absolutely beautiful. The bathroom was spectacular, it was more like a resort spa. We celebrated my wife's birthday at Ju-Man-Ju restaurant which had the most breathtaking views. The Director Food and Beverage, Johannes Rabl introduced himself and made us feel very welcome. He recommended the champagne infused with Moroccan rose petals. It was divine. The staff presented a birthday cake and sang Happy Birthday. What a wonderful night and there was a full moon which made it even more magical. Also, we were amazed to find that throughout the resort, the staff knew us by name. An amazing and memorable stay, we hope to return again in July. Steve & Sonia.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 17, 2010

Everything was perfect. The welcome rituals were a lovely touch and the lobby is simply amazing. Our ocean view villa with the infinity pool was gorgeous and the service was excellent. We were thoroughly pampered by all, staff and management. Breakfasts were a delight, so were the evening services and the in-villa bbq was unforgettable. The kids' club was also very useful if you need your little one distracted. As always Banyan Tree does not disappoint!
ps There was some third party noise beyond the management control but because we were having such a good time we were able to ignore it. Also I would have given it 6 stars if it weren't for the noise!

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Banyan Tree Ungasan, Bali? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banyan Tree Ungasan, Bali

Address: Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ungasan
#1 Romantic Hotel in Ungasan
#1 Luxury Hotel in Ungasan
#1 Spa Hotel in Ungasan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Ungasan, Bali 5*
Official Description (provided by the hotel):
Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the best unparalleled views of the Indian Ocean, complete with a level of comfort and privacy synonymous with the Banyan Tree brand. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, Orbitz, Expedia, Splendia, Tingo, BookingOdigeoWL, Despegar.com, Jetsetter, Amex, HotelsClick, Otel and Venere so you can book your Banyan Tree Ungasan, Bali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Ungasan, Bali Hotel Ungasan

Owners: What's your side of the story?

If you own or manage Banyan Tree Ungasan, Bali, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.