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“Breathtakingly beautiful” 5 of 5 stars
Review of The Asmara Nusa Dua

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The Asmara Nusa Dua
4.0 of 5 Hotel   |   Jalan Sawangan Nusa Dua | The Asmara, Ungasan, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #7 of 10 Hotels in Ungasan
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Breathtakingly beautiful”
5 of 5 stars Reviewed May 19, 2014

We booked all 3 villas for 4 nights and held our wedding at Villa OMG, it is honestly one of the most amazing places I've ever visited, and like some other reviewer had said, the photos just don't do the place enough justice and when you are there, it just feels like a dream. The staff here are absolutely lovely and helpful, nothing is too much trouble for them. They know each of us by our first names and were ever so accommodating! For our wedding, they moved all the furniture out of the lounge room to turn it into a reception area which saved us from hiring a marquee, and we have been told by my wedding planner that they are the only villa in Bali that happily did this for their guests. When we left, I felt so emotional that I cried, I really miss the villa and all the gorgeous staff there, can't wait to visit again for our one year wedding anniversary.

Room Tip: The downstairs room in Villa OMG next to the dining room is a bit dark and damp so it smelled a litt...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    11
    1
    3
    1
    0
See reviews for
4
1
Solo
0
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Sandakan, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 20, 2013

view from the villa was excellent... no complaint !!

Housekeeping maid service of the villa was amazing but.... pls watch over your personal belongings such as handphone, ipad, surfing shoes etc... it can disappear, once we notify the housekeeping then it will suddenly appear back... May be bcos too many staff during the serving period.....

few units of the aircon was not working and some aircon in the room were leaking water and some not cold at all... first day the Wifi not working at all... One of the bedroom where the children slept on not clear they were bit by buds...

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 18, 2013

My fiancée and I, 6 other friends (and a 9 month old) stayed at the Heavenly Residence in Villa OMG for 3 nights. We were staying there for our wedding which also took place at the venue. This villa is truly amazing. At first you are a bit skeptical because to get there you have to drive through the middle of nowhere and it is a long way from anywhere, however when you get there it is truly worth it. The view is amazing the villa sits carved into a cliff so the view from everywhere in the villa is the beach and beautiful water below – even from the toilet and the shower. The villa has 4 massive bedrooms each with huge, modern, clean bathrooms. The place feels positively palatial inside and the staff treat you like kings and queens, they were very accommodating, helpful and provided exceptional service. I would like to thank in particular the driver Agung and The head of staff Dewi. They have an extensive in house menu, the food was great and reasonably price, breakfast everyday was included in the villa rental price and you got to choose either an Indonesian breakfast, a western breakfast (eggs, bacon, sausage etc) and pastries. The wedding went off without a hitch, the villa was the perfect location for the wedding and all the guests marveled and commented on how amazing the location was. The only constructive criticism I would have is there are a few furnishings in the villa that could do with updating as they are looking old, for example the ceiling fans were a bit rusted, the wall mounted air conditioners where stained and looked about 20 years old and maybe a lick of paint on the inside and outside. Also the wifi was terrible and barely worked and they need to improve the sound system by at least putting speakers upstairs so music can be heard or put a separate sound system upstairs so music can be played. I don’t really think these are big issues as overall this place exceeded our expectations.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 18, 2013

The villas have a great view - no doubt (though be aware that the rear villas are behind the others so the view is not interrupted) but for the price you pay there are better options. The staff were very nice and well meaning but the villa management was poor. The villa we stayed in was in need of some serious maintenance, there was no power in one of the rooms (for the entire 2 and a half week stay), and no hot water for most of the stay (even after several enquiries to get it fixed), the lift broke down twice (which meant many people preferred not to risk getting stuck and lugging children and luggage up 3 flights of slippery stairs) and the kitchen was initially unusable (no gas, cutlery, pots etc). Management made a real effort to improve the service and facilities after a series of escalating complaints which was much welcomed but late. They also agreed to donate to charity to offset our disappointment which was a kind gesture. The place is capable of being fantastic but we could not return given our experience. Hopefully they have learnt from our experience so that yours will be a better stay.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 31, 2012

If you ever wanted space and tranquility....I only have one place with a magnificent view in mind....and the name says it all...Heavenly Residence.

The rooms and bath tub were amazing and the view from the infinity pool gives you a sense of serenity. We also had good service throughout our trip which gave us peace of mind.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012 via mobile

We went there in sept 2012. It's truly amazing place!! Friendly staffs, great food, and fabulous view!!! Private pool and sea just in front of you! What else I can ask for??!! Heavenly reidence prepare everything for us..

Stayed September 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

Traveling as a group is never easy but staying with Heavenly Residence has made our holiday totally memorable with their attentive staff serving all our needs separately. We boys went golfing, the ladies to the spa and our kids had an amazing time at the estate private beach!

The pictures in their website don't do them any justice. Most places we travel have amazing pictures but were a disappointment when we get there. Heavenly Residence pictures does not captivate the essence of their villa because of the limited access to take the photographs. We suggested to the management to hire a helicopter to take the aerial shots but we were told that they want to keep the villas for the lucky guests as they have limited number of villas to serve their repeat clients who include A list Hollywood stars we were told!

An experience not to be missed in a lifetime. This is one of our 1000 places I must visit before I die! Checked! Been there done that now!

Room Tip: Arrange your spa and golf packages ahead of time. Will save you time and a fortune from the retail p...
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Asmara Nusa Dua

Address: Jalan Sawangan Nusa Dua | The Asmara, Ungasan, Bali 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Ungasan
#5 On the Beach Hotel in Ungasan
#6 Spa Hotel in Ungasan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Asmara Nusa Dua 4*
Number of rooms: 3
Official Description (provided by the hotel):
THE ASMARA NUSA "Offering panoramic uninterrupted views of the Indian Ocean, the 3 villas of ASMARA "Heavenly Residence" Nusa Dua, offer the perfect location for that special occasion of weddings, birthdays, anniversaries and business gatherings. Each villa, named aptly from the initial reaction on arrival (Villa OMG, Villa OLALA and Villa OWOW), provide the perfect platform to "tie the knot" as a romantic escape or with a gathering of family and friends in celebration." ... more   less 
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Also Known As:
The Asmara Nusa Dua Bali/Ungasan

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