We were looking forward to a weekend at Bantayan. The kids counted the days like they were counting stars. Everything was planned, from the swim wear to the food joints to the mojitos and margaritas. We prepared so much for this long overdue vacation. But little did we know that only Kota Beach would rob us of the joy and excitement that we so rightly deserve.
The receptionist is as cold as ice. Her demeanor adds up to the scorching heat inside the reception area. Kota Beach needs to do job movement. For God' sake, find a receptionist who knows the job. We stayed at the Amihan room. If not for the sight of the not-so-powdery white sand and the beach, one would think we were in a ward of a public hospital. The knob of the bathroom door is broken. By modern standards, bathrooms should have a soap holder. Not sure with the other rooms but ours didn't have one so we were in a dilemma where to put our soap and shampoo. Even if we found a slim stand, it would still be useless. Nothing else fits in the bathroom except the pail and the bather. But my brother-in-law had to transfer to a pension house because he wouldn't fit in.
The restaurant menu shows a wide array of food choices. But less than half of them was available. Save for the spectacular view of the sunrise and the nice beachfront, Kota Beach is very disappointing. The staff and the kind of service that they have make our stay at Kota Beach a nightmare. It is one of the nightmares that I will never forget. When I go back to Bantayan, I will never set foot on Kota Beach. But I will always remember its staff who made me realize the importance and value of customer service.
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- Also Known As:
- Kota Beach Hotel Bantayan Island
- Kota Beach Resort Bantayan Island, Cebu Island