To start, I have to say I HATE writing bad reviews. I can always find something good to say, or figure something is just a one-off thing, so let it go. But others do need to know what they're getting into, esp. with hotels and such. Most will not read a review of a coffee shop (who cares), but they depend on reviews for their reputation sometimes.
So, twice I've been here and both times the food was just bad. Not a one-off thing. The Tuna Sandwich, avoid like the plague. Whatever they call tuna is like a really sweet fish-soup that they pour into the bread, so by the time it reaches your table, it's no longer a sandwich, more like a gooey mess of what might have been bread with a sweet, tuna-like fish soup/goo, oh and some limp lettuce is tossed in between for color. Scary. And tastes worse than it looks (who uses sugar in their tuna salad?).
The latte's around town are usually 60-80bhat. This place taped over the prices in their menu and re-marked them so it's 160bhat for a latte. Over twice what others charge. Others that are a few doors away. There really is a plethora of coffee shops here in town so there is absolutely ZERO reason to come to this one.
Biggest deal for me though was the manager, waiter, etc., would actively avoid my table after dumping the plate off. I would try to get their attention, but they would act like they were totally embarrassed at what they'd laid in front of me and didn't want to deal with it or me at this point. So I never could get their attention. I gave up and pushed the whole mess aside, with the sandwich pulled in half (lifting it up, it fell apart in a sloppy, goopy mess), but otherwise untouched. Lesson learned, only 120bhat so not too bad. But..., no more Black Canyon Coffee for me. As much for the staff's attitude as the crap food. The coffee? I have to say it's acceptable, but there's better and MUCH cheaper just a few steps away..., so when you see the Nero/Black Canyon Coffee sign at Jungceylon mall in Patong Beach, Phuket, just keep walking...
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