Just returned from this hotel and really enjoyed our stay. The hotel is located on a cliff between Patong and Karon. You can reach both in under 5 minutes, but you need transport. We hired a motor bike, but be prepared to pay for taxi's if you don't have your own transport. The hotel is built on an established heavily wooded hillside, and the gardens are beautiful. The rooms are more than adequate, but I think the higher up the slope you are, the better the views will be. Ours were magnificent, and the sunsets were amazing. Due to the location of the hotel, i.e. very steep hillside, it would not be suitable for people who could not walk easily, or in my opionion small children. For me it's a couples hotel, removed from the mayhem of Patong, but within easy reach if you need the nightlife. Small pool, but there was always plenty of room. We loved it.
The only downside was the breakfast which was not good, but the same restaurant in the evening did great food.
I would return to this hotel any time, and hope to do so in the near future.