I travelled to this hotel with my family, including my disabled mother and elderly aunt. I cannot believe some of the reviews i have read as we found this hotel excellant - the service and attention to detail was second to none - nothing was too much trouble. The staff were very arttentuive and helpful towards my mother and helped her on every possible occassion, even if it was just down one step. As my mother lives with us, we found this very helpful as it gave us a complete break and worry free fortnight and she herself appreciated the help. The rooms were spotlessly clean, out bare feet never seemed to get dirty! The bedding was changed daily and fresh towels provided. The food was very good and very well presented and on the one occasion we asked for room service again this was provided quickley and with a smile. The porters never waited or expected a tip - this left entirely to your own discretion.All in all we found all of the staff. from the general manager down to be helpful, caring obliging and wishing to please. We would highly recommend this hotel to anyone as it certainly suited our needs and appeared also to be very child friendly and orientated. Full marks to all at the hotel - you gave us a memorable holiday.
- Also Known As:
- Alpina Phuket Nalina Hotel Karon
- Alpina Phuket Nalina Resort And Spa
- Alpina Phuket Nalina Resort
- Alpina Phuket Nalina Hotel
- Alpina Phuket Nalina Resort & Spa Karon
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