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“Very friendly resort and staff” 4 of 5 stars
Review of Horizon Karon Beach Resort & Spa

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Horizon Karon Beach Resort & Spa
4.0 of 5 Resort   |   3 Soi Karon, Soi 2 | Karon Beach, Karon, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #15 of 69 hotels in Karon
Byron Bay,Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
“Very friendly resort and staff”
4 of 5 stars Reviewed January 28, 2013

Arrived very late at night and were put in a "dungeon" room as were a family of late arrivals as well. After seeing the outlook of the room at midnight were bitterly disappointed, had no sleep worrying about it. First thing in the morning went to reception and they said we could get another room, or transfer to sister hotel in Patong(which we didnt want to do). Moved to a new room with a view of the pool which was great and a decent balcony with a view. Rooms are reasonable not that big though, although we werent in ours much anyway. All good. Breaky was excellent with staff very attentive. Used the gym and it was a good size and with a/c.Had a lovely massage and treatment at the hotel it was worth every cent. The hill didnt worry us neither did the steps and we are 50ish. Stopped every night walking up/down the hill to watch the footy at the Stadium. Went to the beach opposite on the few sunny days we had. Got a taxi into Patong(which we didnt like) on a rainy day and did some good shopping. Got the shuttle bus back to hotel which was free. It would be good if it went in to Patong in the morning as well. Unfortunately didnt eat any meals at the hotel, but heard from others it was lovely and well priced, Short walk to Kata shops and restaurants, and also many times went into Karon a 1/2 hr slow walk for some shopping, meals at night and had a few drinks at a good bar . Did a few half day trips and got to see a bit, weather permitting. Booked a James Bond Island trip with kayaking and it was excellent . Would visit Karon again and stay at Horizon provided we got a good room. Have heard the Privilege rooms are excellent if you want to pay more. All in all , apart from the weather hotel and service was excellent.

Room Tip: The higher up you go the less mossies you get.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2013

lovely resort. friendly helpful staff. Pools were lovely. use the resort tuk tuk to tackle the hill. free transport to horizon resort in Pa tong which only runs afternoons and evenings. (We would like it to run mornings as well, but it didnt)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 16, 2013

Stayed Karon side of Phuket. Hotel was reasonable but dated. Great pools for kids and staff very friendly. Be careful with valuables, Friends lost their money that was left in the room and not in the safe. Not a great place for people who can"t climb stairs but all the facilities were more than adequate. Great location if you don't want to stay in Patong, very close to the Rocks restaurant which has amazing views and food. Would definitely stay there again. The hotel is located off the street at the top of a hill, they have courtesy taxis for those who don't want the exercise...

Room Tip: pool view room on the ground floor is the best access to everything….
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2013

Our family of three stayed a week during new year Dec 2012/Jan 2013 and found the hotel quite average. Of course the prices are at their peak at this time of the year but I wouldn't consider this hotel by any standard being worth closer to 400 €/night even on new year's time. 100 €/night is more like it. We had our 9-year-old son with us and therefore did not stay at the Privilege Club -side of the hotel so we are not really able to comment on that part of the jotel.

Positives: Good service on the breakfast, pretty good location, walking distance to restaurant and beach street, steep hill was not a problem for us (but may be for some people so that should be considered).

Negatives: Even though the facility is still quite new (built 2005) the premises would need a lot of maintenance. Rooms were cleaned up daily but the floor in the room seemed to be dusty always. Cleaning of the premises was not even on average level. Balconies were never cleaned up and weren't really that appealing. Pool area looks better in photos than in real life. We usually like to hang around in the pool area but for some reason pool area did not attract us. We preferred going to Karon beach instead. Communication is often a problem in Thailand even with a reception people at good standard hotels and so it is here as well. At arrival the first thing they told us was thay we were asked to pay extra for the new year's dinner for which I luckily had printed a confirmation that it was included in the (sky-high) price we paid for the room. They had to call in a manager to sort this out (and she by the way spoke very good English).

I would say this is more like a three star hotel and ok place to stay is you get a reasonable price, for say 100€/night.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 14, 2013

We have been to Phuket before staying in hotel. This Christmas (2012) we decided to stay in this Karon hotel. The main bedroom is big (probably too big) as my mother in law and 12 year old were put on foldaways in the lounge room (not that they saw this as a problem). I just think that the main bedroom is a waste of space. The service throughout the hotel is great and they were always willing to answer questions and point us in the right direction. Christmas Eve dinner was sensational! Breakfast was excellent with a wide selection to choose from - the omelettes were to die for! Special thanks to the egg chefs who made them each morning. Yes there are a lot of stairs in this hotel as there isn't a lift - my 70 year old mother in law found them a challenge at first but by the end of the stay she was getting up them in one go. The hill from the hotel to the road is also a bit steep but not really a challenge - there is a tuk tuk to take you up and down the hill. There is also a free shuttle bus to take you in and out of Patong. The only things that I can think to improve on is having uht milk in the rooms for tea and coffe - you have to buy it at the little store in the hotel. There is no free wifi - you have to purchase that too. The tuk tuk that takes you down the bottom of the hill could take you a little bit further to the markets near the round a bout. Karon is nice and quiet however it depends on what you are looking for in a holiday - we preferred the hustle and bustle of Patong.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 30, 2012

We stayed at the Horizon Karon Beach in December 2012 and were very, very happy with the service we received.
We stayed in the Privilege Club part of the hotel, and the rooms were very spacious, spotlessly clean and well serviced. With no children in the Privilege Club areas, it was a nice quiet, relaxing holiday.
The service from all staff was absolutely faultless. The concierge staff were very helpful, organising taxis at all times of day and night and the hotel's tuk-tuk down to the beach was great. The hotel is located in the tsunami safety zone, being up a steep hill, so the tuk-tuk is handy, but it is possible to walk up the hill. It's just very hot in Phuket, so you may not want to.
The hotel is located in Karon Beach, which is near Patong, but far less busy (and a lot more classy!) There are nice restaurants located nearby, and plenty of shopping opportunities.
The hotel has a wonderful day spa and if you book online before your stay, you can save lots of money on their services. You have to go the spa. It's an absolute must if you enjoy luxurious treatments and relaxing pampering. We loved it.
The meals at the Bordertown restaurant are very reasonably priced and delicious. And the breakfasts were fantastic, with different options available each day of our stay. For Privilege Club visitors, there is also a two hour "happy hour" from 12 pm to 2 pm each day.
We did a Thai cooking class in the restaurant and had a fantastic time. The chef spoke limited English, but one of the staff, assisted her by translating.
Overall, we had a wonderful, relaxing and very luxurious holiday thanks to the Horizon Karon. I would thoroughly recommend.

Room Tip: Choose a room in the Privilege Club wing if you are not travelling with children. There is an adult...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
142 reviews 142 reviews
51 hotel reviews
Reviews in 56 cities Reviews in 56 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 25, 2012

Great hotel to stay at. The rooms are lovely and the pool is divine. Karon is a much better option compared to Patong and I will always stay here in in Kata when I return.

The hill is a bit of a challenge, but a little exercise never hurts anyone!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Horizon Karon Beach Resort & Spa

Also Known As:
Horizon Karon Beach Hotel Karon
Horizon Karon Beach Resort And Spa
Horizon Karon Beach Hotel
Horizon Karon Beach Resort
Horizon Karon Beach Resort & Spa Phuket
Address: 3 Soi Karon, Soi 2 | Karon Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#10 Family Hotel in Karon
#12 Luxury Hotel in Karon
#13 Top resorts Hotel in Karon
#18 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Horizon Karon Beach Resort & Spa 4*
Official Description (provided by the hotel):
Do you want to enjoy a luxurious, fabulous yet affordable vacation in Phuket by the beach? Indulge yourself in this beautiful, upscale resort with spa facilities at affordable prices. The resort is surrounded by nature and is spread over 16,000 sqm. of land and is like your own private paradise. Shops and restaurants are within easy walking distance, and its more relaxed and quiet setting is the preferred choice of families and couples. ... more   less 
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