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“As pretty as the picture and more” 5 of 5 stars
Review of Centara Karon Resort Phuket

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Centara Karon Resort Phuket
4.0 of 5 Resort   |   502/3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)   |  
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Ranked #10 of 69 hotels in Karon
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“As pretty as the picture and more”
5 of 5 stars Reviewed December 20, 2013 via mobile

Our family of four booked into the Centara for 7 nights and we were certainly happy with our choice. With adjoining rooms looking onto the lagoon pool, we couldn't have wished for more pleasant and peaceful surroundings. The full breakfast we included in our reservation was excellent and highly recommended. The resort is extremely well run ands use care and attention taken to the small detail. I highly recommend this as abase for exploring Phuket. Thanks to the team. booked

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Sawasdee Charles C,

Thank you for sharing your holiday experience.
I am delighted to read your comments, especially regarding the pleasant and peaceful surroundings and that the breakfast was excellent, and I am very pleased that you enjoyed your stay at Centara Karon Resort. We will share your comments with the team.

We hope that we can welcome you back at Centara Karon Resort in the near future.

Warm regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (498)
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English first
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 20, 2013

Went here for my honeymoon a few weeks ago. The hotel is very 'average', nice rooms, okay location, good facilities, but nothing special.
Upon check-in for our honeymoon they couldn't give us the room that we had booked because they wrote on their records that we are 2 men so the room had 2 single beds. When we explained that we were on our honeymoon and had just got married they didnt believe us and said they needed to see a marriage certificate which we didnt bring with us. The check-in process took over 2 hours and all they basically did was move 2 single beds next to each other (not the best start to your first night of honeymoon).
We emailed our travel agent and explained the situation and the next day the Centara staff moved us into the actual room that we had booked.
We enjoyed the rest of our stay, however the overall service of the staff was just average. You can probably find somewhere alot nicer for the same price!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Dear JordanK1993,

Thank you for providing feedback on your stay. Your comments have been noted and shared with the team.
I would like to say that I am very sorry about the misunderstandings regarding your check-in. I am glad our staff managed to move you and that you enjoyed the rest of your stay.

Kind regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2013 via mobile

My husband and I and our 2 boys (7 and 5) stayed at Centara for the first time for 7 nights. We found a deal on asiarooms.com website where we paid just under AUD$1k for a lagoon room inclusive of buffet breakfast so it was an absolute bargain.

When we arrived we were told we were upgraded to a Tropicale room (Other than location of the room I'm not sure what the difference was). We were fine with the change in rooms as it was a quieter location not directly in front of the kids pool and it was on the top floor with good views (note that we had to climb 4 levels of stairs as there is no lift).

We loved staying at Centara Karon for its friendly staff, included buffet breakfast, and great pools. Kids absolutely loved the slides in the lagoon pool. We never had an issue with pool chairs or towels and there were always plenty available.

We only ate once in the resort at the Azure which had really yummy pizza and burgers. There were so many restaurants just outside of the resort so we ate outside every night. Red Onion was definitely very nice and cheap but only opened from 3pm so there was always a queue. Turnover is pretty quick though. All other restaurants were very nice as well. We had drinks with ice and shakes and never got sick.

We booked a tour at the Centara office to Khai Nok island and also outside at Adis Phuket Tour to watch the Fantasea show and found that the service and prices at the Adis Phuket Tour were much better.

Overall, it was a wonderful trip and Centara is a great place to stay with families. Its not in the hustle and bustle of Patong but plenty of restaurants and shops just outside.


  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Sawasdee myboyz42,

Thank you for providing a review of your recent stay.
I am delighted to read that your first holiday in Phuket was a success and that you had a wonderful trip. I have noted your kind comments especially regarding our friendly staff, the buffet breakfast and the great pools, and I am glad that the upgraded room was to your satisfaction.

I hope that we can welcome you and your family back next time you come to Thailand on holiday.

Warm regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is our 3rd stay in this Hotel and again we had a great time (4 adults, 5 Children, ages 10 to 18). Our check-in and out went very smoothly with staff at reception. The grounds are as beautiful as always. It was lovely to have "Welcome Back" in flowers on our bed on arrival, and every night the bed was turned back with some type of flower placed on it. We enjoyed all of the restaurants and bars that we have visited before, the Red Onion must be doing really well, as we tried to eat there 3 times but it was fully booked with a line up out front. There is probably not much more I can say as I have said it before, but we would definitely stay at this hotel again, as us and our children feel safe, secure and happy staying here.

Room Tip: If young children choose the lagoon and ground floor if possible, for more peace and quiet the Tropi...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Sawasdee Karon2010,

Thank you very much for providing a review of your stay. It is really great to have repeat guests, and I am very glad that you had a good time and enjoyed your third stay at Centara Karon Resort.
I have noted your comments about the beautiful grounds and a smooth check-in and check-out and will share these wonderful comments with the team.

I am looking forward to welcoming you back.

Warm regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 18, 2013

My wife and I went here for our honeymoon. The cabana was amazing. Location: close enough to beach and attractions but far enough away to not be 'on top' of it all. Friendly staff, beautiful grounds. Will definitely stay at again.

Room Tip: Cabana's for more privacy / away from pool area. For families with kids - probably go for pool l...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Sawasdee Jarrod B,

Thank you for sharing your holiday experience here on Trip Advisor. I am very pleased to read that you enjoyed your honeymoon and that you like the location.

We are looking forward to welcoming you back at Centara Karon Resort.

Best wishes
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 18, 2013

Good rooms an service with smiles. Stayed in the Tropics with great pool.
Nice to have a sanctuary from busy karon streets.

Will definitely recommend to families and group of friends.

Resort puts in lots of effort to bring Thai experience to customers with reduced risk, food is well prepared and not overpriced for resort rates. Would recommend to explore local food once you have become accustomed to climate.

Kata beach is 10min drive by Tuk-tuk or rent a scooter (locals call it "motorbike") 125cc for 150Baht/day. Take note, if you damage it you can get charged 30,000Baht! (Dec 2013 price) Use the tuk-tuk if your not comfortable on the scooter.

I drank coke with ice at most restaurants and did not get sick once during the 6 day stay. Did not try small vendor's ice though.

There is a great Irish Pub accross the resort, nice if you want a break from Thai Food.

All and all, 4out5.
Great beach to walk along and swim in, pools are well looked after and serve drinks most of the day (happy hours are a must) staff very friendly and speak sufficient english all through the resort.

Enjoy!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 25, 2013
Sawasdee Dewald S,

Thank you for staying with us at Centara Karon Resort. I am delighted to read that you enjoyed your holiday, and it is a great pleasure to read your comments about good rooms, great pool, service with smiles and well prepared food. I also notice that you provide some good practical advice when it comes to local food, transportation and beach.

Thank you for sharing your holiday experience and I hope we can welcome you back in the future.

Warm regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 17, 2013

Third time at the Centara Karon, always stay in the Tropicale. As usual the staff were fine, the breakfast was good, the apartment was spotless with everything working ok. Was booked into a room on the top floor by mistake, was moved the very next morning to a ground floor room. Ate in a few surrounding restaurants, liked Yings, very good value for money, will be back again next year. The Centara is priced very reasonably, no complaints whatsoever.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Manager at Centara Karon Resort Phuket, responded to this review, December 23, 2013
Sawasdee patsyManchester,

Thank you for taking the time to provide feedback on your stay. It is a great pleasure to read your comments about staff, breakfast and room. I am glad our front office staff were able to help you move into a room on the ground floor and that that you like the surrounding area as well.

We are looking forward to welcoming you back next year.

Kind regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Karon
#5 Family Hotel in Karon
#6 On the Beach Hotel in Karon
#6 Top resorts Hotel in Karon
#8 Romantic Hotel in Karon
#8 Luxury Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Reservation Options:
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon

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