There was a long wait to check in. There seems to be some scam where your room is unavailable so they put you in an alternative room for the night and recompense you by giving you a voucher for a meal in the hotel restaurant (drinks not included). The food is so vile that you would need to be intoxicated on their overpriced spirits to make it through the starter.
The staff seem to think good service is keeping you hanging around in the reception area of the hotel for as much of your holiday as possible. Painfully slow and inconsistent service in all areas of the hotel. Just rubbish.
Umbrellas aren’t secured properly around the pool areas so a sharp gust of wind and your afternoon nap is disturbed by an umbrella crashing on your chest. Cue blank looks/open laughter from staff but no assistance.
Plus points are the rooms are quite nice and clean.
Overall an irritating place.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Travelocity, Expedia, Tingo, Priceline, Cheap Tickets, Despegar.com, BookingOdigeoWL, Hotels.com and Venere so you can book your Centara Karon Resort Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Centara Karon Resort Phuket Hotel Karon
- Centara Karon Hotel Phuket
- Centara Hotel Karon