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All 67 Karon hotels

Centara Karon Resort Phuket: Traveler Reviews

4.0 of 5
502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Hotel amenities
Centara Karon Resort Phuket
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Ranked #5 of 67 hotels in Karon
Most recent review
4 of 5 stars Reviewed December 3, 2012
Welltraveledgent Chichester, United Kingdom
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1,057 reviews from our community

Traveler rating
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    352
    132
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Families
373
 
Couples
460
 
Solo
24
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chichester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Excellent all round hotel for the money A1 Location”
4 of 5 stars Reviewed December 3, 2012

Excellent all round hotel for the money,

We (2 adults, 2 children 7& 3) Stayed fro two weeks in late October.
Hotel Service was Excellent. Breakfast good for a 4 star hotel, plenty of fruit, cereals, hot options eggs ect.

Pool food was of a very high standard around the lagoon pool as it came from the restaurant.

Take the Bhat Bonanza as it work out to be good value.

The only thing that let the hotel down and this is a little niggle as I work in hotels was the housekeeping.
Rooms sometimes did not get made. Towels were often not left or not enough. The general cleaning of the public corridors and stairwells felt a little neglected.

Would we come back though? Most defiantly, as the location and hotel offered so much variety. We always felt safe and welcome.

Room Tip: Lagoon for families but note No lift.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Welltraveledgent about Centara Karon Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review
December 11, 2012
Sawasdee Welltraveledgent,
Thanks for taking the time to provide a review from your recent stay.
I did appreciate the lovely comments on the food at breakfast and poolside being of a high standard. Sorry about the housekeeping niggles you expereinced, we certainly will share your comments and work harder to improve in this area.
Kind Regards
Darren
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London
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Lovely hotel, great holiday”
5 of 5 stars Reviewed December 3, 2012

We recently spent a week at the Centra Karon Resort, and could find nothing to complain about. Rooms large and comfortable, efficient air conditioning, great view. There are 3 beautiful pools at the resort, and play areas for children. Only downside was that we were a 10 min walk from the beach, but on the other hand we were very close to restaurants, bars and shops. For what it cost at the Centara, we were more than happy. Just one thing....there's an Irish bar across the road which is definitely NOT worth a visit. There's nothing Irish about it. Poor service without a smile, no music, no Irish staff, absolutely nothing to recommend it. There are plenty of other lively places to go to, so give the Irish bar a miss.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MarieroseLondon about Centara Karon Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Public Relations Manager at Centara Karon Resort Phuket, responded to this review
December 10, 2012
Sawasdee MarieroseLondon,

It was a pleasure to read your review and know that you had such a wonderful stay with us at Centara Karon Resort. I hope we can welcome you and your family back in the near future?

Safe Travels
Chompoo
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1 review
1 helpful vote 1 helpful vote
“Excellent hotel very highly recommended”
5 of 5 stars Reviewed December 3, 2012 via mobile

I have stated at Centara Karon Resort 8 times now I would recommend this hotel to people. Good is amazing, staff are so friendly, kids club brill. We even got married there 4 years ago and the day was amazing they organised it perfectly we are very much looking forward to going back in march 2013 for our wedding anniversary.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jakwheeler about Centara Karon Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Public Relations Manager at Centara Karon Resort Phuket, responded to this review
December 10, 2012
Sawasdee Jakwheeler,

Thank you for taking the time to provide a review on your stay at Centara Karon Resort. It was a pleasure to read you enjoyed your stay and have provided readers some quality information in determining their next holiday location.

Take Care
Chompoo
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bedford
Top Contributor
92 reviews 92 reviews
35 hotel reviews
Reviews in 56 cities Reviews in 56 cities
39 helpful votes 39 helpful votes
“Good hotel, but silly things need fixing for it to become excellent”
3 of 5 stars Reviewed December 2, 2012

Plenty of choices when it comes to rooms. Book the best you can afford. The Cabanas are excellent. We were there with 50 others for a wedding. The people are good and the service is good. The dining choices are varied and the quality of food is good. The "Mix Bar" is outdated and they need a quieter lounge bar with tables. The business centre was not used and could be a useful public area/bar. The lack of free Internet is an issue. Giving residents 20 minutes a day with a load of bureaucracy attached is ridiculous. The Azure restaurant is better than the Lotus one. The Baht Bonanza locks you in by loading extra cash onto a deposit you provide at the beginning of the holiday. They encourage you to spend with them rather than the local bars and restaurants....it works, However, we found the buffet we ordered to be expensive. £4.54 per Lamb Chop as an example. The girls complained about the nail service provided by the SPA, however the treatments were all excellent. Although their English is reasonable, their comprehension is terrible. Check they understand your requirements, we had a couple of poor experiences with catering and taxis that detracted from the holiday.

Room Tip: Cabanas are great. The Lagoon pool rooms are very good. The Terraces are tired and should be avoided...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask nickmBedford about Centara Karon Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review
December 4, 2012
Dear NickMBedford,
Thank you for taking the time to provide another review on your recent stay.
I am delighted you did find your accomodation excellent with many choices, the quality of dining was very good and the staff were friendly and helpful.
I am sorry you were still able to find so many negatives. If I can share a few thoughts,
-We have 5 different bars at our resort, we really dont need another one quiet bar, also there are plenty outside our gates if you want a another type.
-The free email checking or free wifi when you have a drink in The Mix is your choice and you are welcome to try internet elsewhere. Please note Thai Law requires us to record all Internet users. I am sorry for the inconvenince you expereinced here.
-Baht Bonanza is an option for you and if you dont want it , dont buy it. So many guests love the great savings and we always recieve many positive comments.
- You found the buffet to be expensive and quoted a £4.54 per Lamb Chop. As with all buffets the more you eat the better value it is. There is so many dining options both at the resort as well as local establishments, that you can purchase the best option that suits your budget.
-I am sorry you found Thai people had reasonable English but their comprehension terrible. Thai's do work hard to learn English but we must remember the national language is Thai, and they deal with many non English speaking visitors too. Perhaps carry a phrase book when you move around the region to assist their communication deficiencies?
Thanks for your comments. We certainly take on board the areas we can improve and I hope you will visit the beautiful shores of sunny Thailand again.
Kind Regards
Darren
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Birmingham, United Kingdom
2 reviews
“Amazing Honeymoon”
5 of 5 stars Reviewed November 29, 2012

We booked into Centara Karon for our honeymoon, on arrival we decided to upgrade to the Cabbana rooms, we are so glad we did the hotel rooms were lovely well decorated clean and spacious, but the cabbana just added that special touch. The hotel staff were brilliant so friendly and helpful and always had a smile. Everything about this hotel was great the location close to the bars and shops and not far from the beach, the rooms were lovely and staff were helpful would recommend this hotel to anyone.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gilbert545 about Centara Karon Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, Public Relations Manager at Centara Karon Resort Phuket, responded to this review
December 10, 2012
Dear Gilbert545,

Thank you for taking the time to write such a comprehensive review. Your thoughts and suggestions will help readers to make an informed decision on their next holiday destination.

I look forward to welcoming you back in the near future.

Kob Khun Kah
Chompoo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Centara Karon Resort Phuket
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Additional Information about Centara Karon Resort Phuket

Also Known As:
Centara Karon Resort Phuket Hotel
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon
Centara Karon Resort Phuket
Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotels in Karon
#2 Family Hotels in Karon
#3 On the Beach Hotels in Karon
#4 Luxury Hotels in Karon
#18 Romantic Hotels in Karon
Price Range: $
Hotel Class:4 star (4*)
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