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“Far away heaven” 5 of 5 stars
Review of CC's Hideaway

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CC's Hideaway
4.0 of 5 Hotel   |   84/21 Patak Rd Soi 10, Karon, Phuket Town, Phuket 83100, Thailand   |  
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Hideaway as low as $27!
Ranked #9 of 73 Hotels in Karon
Washington, District of Columbia, United States
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“Far away heaven”
5 of 5 stars Reviewed February 4, 2013

This charming, clean, beautiful, incredible hotel, have everything you need, we arrange to get pickup at the airport and one hour later we were there, welcoming smiling staff at arrival. In the morning the sunrise is WOW, this paradise have a great salty water pool. The breakfast bar is huge, American and Thai cuisine as they have different options; we had dinner twice, also great cuisine. Luis is one of the managers; he speak, English, Spanish and Thai, very pleasant, also Ken is always smiling and making sure your needs are fulfill. The beds are out of this universe, you sleep like a baby. The hotel have a drop-off to the closest beaches starting at 1000 every 2 hours for free until 8PM, other ride to different place can be arrange. The hotel still in construction, minor projects; but it is a bit noise during the day; the best thing is just to go down to the beach. I will recommend this hotel to any travel, prices also are great by the quality of service you received.

Room Tip: The beach view is great, the rooms around the pool is where all the action happens.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Abidjan, Cote d'Ivoire
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 2, 2013

Really strange decision to keep the hotel open whilst construction was ongoing.

We arrrived to drills and hammers. But stayed the night hoping it would be allright (was travelling with my brother).

Woke up at 7/8 am to construction work. Suffice to say cancelled the other 3 days we had booked.

I just don't understand why as a business you would continue staying open. There were a lot of other people staying there looking to check out, all clearly distressed.

These are customers you are never going to get back.

I have not rated this a terrible, as at least they offered us money back on the 3 nights not used.

I would not return. But if it had been totally complete it might have been nice.

Room Tip: Check whether they have finished the construction works before booking!!!
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 1, 2013

After a long flight delay we missed our first night stay at CC's but were offered an extra night to make up for it , Kenneth the manager was very accommodating.
We were upgraded to a fabulous room overlooking the pool.
The bed was the most comfortable I have ever slept in
The staff were great, from airport pick up right through to departure we felt like VIPs.
Justin and Luis at reception were very knowledgeable and nothing was too much trouble.
We will be back, seriously considering staying a month next time.
The only downside is the hill, but without it there would not be the view or the seclusion so it's got it's plus points too.
There is a shuttle to everywhere as well so the hill really is not a problem.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

Efficient and friendly transportation from the Airport to the resort.
Ease of check-in with friendly and happy staff.
Efficiency of the kitchen, housekeeping, and management staff whose sole purpose was to insure our stay was enjoyable. Any request (within reason) was met with positive responses.
The salt water pool was beautiful.
The bed was thick and luxurious. All rooms were equipped with a flat screen TV, safe, refrigerator, hot pot.
A great perk was to have available transportation to the beaches upon request.
Resort manager Ken Miller was most effective in running his staff to insure that our stay was beyond expectations.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2013

After staying a week at my friend's house in Wat Chalong, I came here to stay 2 nights before I go back home.

My thai friends supposed to send me to the hotel but she didnt exactly where the location is, she called the hotel n then the hotel sent their staff to come to Karon beach to pick me up immediately.

About the room, they gave me a nice room, i like their decoration, cozy n clean, with the view of pool. And, i like the way they use towels to make elephants n swans n decorating the bed. To me, most important is that Wifi is smooth.

Their food, I gave them a full mark, yummy, no matter cocktails, thai food or western food, and the food was served fast to the room or poolside too.

Their staff is friendly n helpful. When I asked for an adaptor, they went to buy a new one for me as their was broken n it didn't take me over 20 minutes, very helpful n efficient.

Definitely I'll go back n refers frds here.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 7, 2013 via mobile

If you want a nice relaxing traditional thai style hotel, then this shack is not for you! I've been to CC's 6 times over the last 5 years. The hotel is under new management, and has undergone a Thai style renovation removing anything and everything Thai - resulting in a stark clinical looking 1920's rundown roadside Vegas motel. Bright gaudy blue plastic chairs, uncomfortable plastic weave bar stools, impractical room layout with no place for a suite case let alone a hook to hang a towel. The hotel was still under renovations during our stay, with construction site works commencing at 7am! We were assured by staff prior to our booking and arrival that the hotel was finished. We were blatantly lied to. We checked out after 1 day and found alternate accommodation (during peak season) which was a complete nightmare, and there was NO assistance from hotel staff what so ever. When we asked for some assistance for alternative accommodation, we were told to look online. We were not even given an apology from the manager on checkout, but instead he walked around in a daze and instead of an apology we were asked to sign his new painting on the wall (before we left) . Unbelievable. This place is not a hotel. If you are looking for a cheap off the beaten track style hotel, youth hostel style (with kitsch clutter everywhere) then this place is for you. Nothing Thai about it other than the incompetent staff who make everything a complete nightmare from dawn until dusk.

Stayed January 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenMiller, General Manager at CC's Hideaway, responded to this review, January 21, 2013
Thank you for your past support of CC's, however your review is factually inaccurate in several respects. CC's has been under the same ownership and management for 4 years. The 4 years prior to that, the same owners were involved and I, the GM, was employed as the sales manager. We have retained substantially all of the staff that were employed immediately prior to the renovation. We reject the notion that CC's is no longer Thai. Everything from handcrafted teak furniture create by a family owned furniture factory in Chiang Mai – P collection, hand made pottery from Si Satchanali (using 700 year old traditional techniques) as well as modern paintings from local artists is Thai. CC's is more Thai than ever.

We apologize that our staff disappointed you (any specific feedback would be appreciated), for the noise of construction, the inconvenience of relocating, your general disatisfaction and the renovation not being complete as anticipated (though we did everything possible to meet our target date). We notified everyone who booked with us (to the extent possible) about the status of the renovation prior to their arrival. We went to great effort to rebook those who sought alternative accommodations.

Renovations will be completed by the end of January! The new CC's has been ecologically, functionally, qualitatively and aesthetically upgraded in many ways. With our expanded pool deck, the addition of 2 new roof decks and various other public area expansions, CC's will be more relaxing than ever. We are sorry that in your brief stay you did not get the opportunity to appreciate the various improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2013

My partner & I have just returned from experiencing the newly renovated CC's Hideaway in Karon, Phuket. We were the first occupants of the poolside suite #22, and we cannot express more positive thoughts about our 4 night visit.
Tired of the Conjestion & Crowds in Patong Beach, we were seeking a quiet few days in a hilltop retreat, but with easy access to Karon & Kata Beach if we wanted it. This hotel was a perfect fit.
The hotel sent their private shuttle driver to fetch us from our former Patong Hotel, and bring us to some peace and quiet & warm hospitable service.
We were delighted and welcomed by Luis and Justin ( Front desk professionals) and soon found ourselves in a well appointed suite overlooking the pool.
The new look of the hotel in warm blue and yellow colors, comfortable pillow top beds, and flat screen TV's are a welcome change from the former rustic look.
As a food and bverage professional, I loved the way the hotel's kitchen was able to honor certain dietary and menu requests with no problems. One night we even specified a thai menu we would like to try and the kitchen staff had everything ready on our table promptly at 7:30pm for less than 1,000 baht for 2 people.
We used the complimentary shuttle to Kata beach one night, then back to Patong, and the driver was always on time at the specified pick up location every evening.
Most of the time though, we just languished by the pool, read books on the new rooftop lounges, or enjoyed watching huge downpours of tropical showers from our floor to ceiling balcony windows.
If you are looking for an escape to a hillside retreat, CC's might fit the bill for you. It did for us. Manager Khun Ken deserves special recognition for treating us "like family" and selecting a great new staff for a great new hotel ( at affordable prices)

Room Tip: Rooms on the upper level were still under construction during our visit, but it looks like they will...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CC's Hideaway

Address: 84/21 Patak Rd Soi 10, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#4 Best Value Hotel in Karon
#5 On the Beach Hotel in Karon
#7 Luxury Hotel in Karon
#11 Romantic Hotel in Karon
#21 Family Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — CC's Hideaway 4*
Number of rooms: 42
Official Description (provided by the hotel):
A luxury full service hotel close to Phuket's finest beaches. Located in Kata, Phuket. Overlooking Kata Yai Beach, situated in the lush hills of Kata near Kata Noi Beach and Karon Beach. Completely hip and cool, CC's Hideaway is an oasis for guests seeking a respite from the crowds, noise and chaos from the more urban locations. Our modern tropical design setting combined with CC's amenities, friendly customer service, and beautifully designed facilities complement its natural surroundings and distinguish itself from other traditional accommodations. Guestrooms, open to balconies with ocean, garden or pool views and feature original artwork and flat-panel televisions with premium satellite channels. All rooms have private bathroom with walk-in shower.Complimentary wireless internet access in all rooms and throughout the property.Only about 20 km from Phuket Town and about 40 km from the airport, getting to and from CC's Hideaway is a breeze.Restaurant, bar/lounge CC's has a full service bar and restaurant, Sanctuary Bar and Refuge Restaurant, all feature great ambiance and serve unique cocktails and refreshments all day long. Cool off and relax after a long day, lounge by our outdoor pool. Dine at Refuge restaurant, your choice of Thai or international cuisine. Escape massage & beauty salon, 24-hour business center, and offers a variety of transportation and tour services. Yoga retreats at the hotel as well! Complimentary shuttle service to all 3 of these area beaches. ... more   less 
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Also Known As:
c Blooms Hotel
Hotel c Blooms
CC's Hideaway Phuket/Karon

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