If you want a nice relaxing traditional thai style hotel, then this shack is not for you! I've been to CC's 6 times over the last 5 years. The hotel is under new management, and has undergone a Thai style renovation removing anything and everything Thai - resulting in a stark clinical looking 1920's rundown roadside Vegas motel. Bright gaudy blue plastic chairs, uncomfortable plastic weave bar stools, impractical room layout with no place for a suite case let alone a hook to hang a towel. The hotel was still under renovations during our stay, with construction site works commencing at 7am! We were assured by staff prior to our booking and arrival that the hotel was finished. We were blatantly lied to. We checked out after 1 day and found alternate accommodation (during peak season) which was a complete nightmare, and there was NO assistance from hotel staff what so ever. When we asked for some assistance for alternative accommodation, we were told to look online. We were not even given an apology from the manager on checkout, but instead he walked around in a daze and instead of an apology we were asked to sign his new painting on the wall (before we left) . Unbelievable. This place is not a hotel. If you are looking for a cheap off the beaten track style hotel, youth hostel style (with kitsch clutter everywhere) then this place is for you. Nothing Thai about it other than the incompetent staff who make everything a complete nightmare from dawn until dusk.

My partner & I have just returned from experiencing the newly renovated CC's Hideaway in Karon, Phuket. We were the first occupants of the poolside suite #22, and we cannot express more positive thoughts about our 4 night visit.
Tired of the Conjestion & Crowds in Patong Beach, we were seeking a quiet few days in a hilltop retreat, but with easy access to Karon & Kata Beach if we wanted it. This hotel was a perfect fit.
The hotel sent their private shuttle driver to fetch us from our former Patong Hotel, and bring us to some peace and quiet & warm hospitable service.
We were delighted and welcomed by Luis and Justin ( Front desk professionals) and soon found ourselves in a well appointed suite overlooking the pool.
The new look of the hotel in warm blue and yellow colors, comfortable pillow top beds, and flat screen TV's are a welcome change from the former rustic look.
As a food and bverage professional, I loved the way the hotel's kitchen was able to honor certain dietary and menu requests with no problems. One night we even specified a thai menu we would like to try and the kitchen staff had everything ready on our table promptly at 7:30pm for less than 1,000 baht for 2 people.
We used the complimentary shuttle to Kata beach one night, then back to Patong, and the driver was always on time at the specified pick up location every evening.
Most of the time though, we just languished by the pool, read books on the new rooftop lounges, or enjoyed watching huge downpours of tropical showers from our floor to ceiling balcony windows.
If you are looking for an escape to a hillside retreat, CC's might fit the bill for you. It did for us. Manager Khun Ken deserves special recognition for treating us "like family" and selecting a great new staff for a great new hotel ( at affordable prices)

Had a perfect time in the totaly renovated hotel. They did a perfect job. Between the first guests since reopening. The same very friendly staff is nice and caring like always. Its also the same "boutique" feel with its beautifull view on the ocean away from the crowd just a bit uphill. Rooms are all entirely renovated with beautifull "boutique" furniture and art. (with perfectly comfortable beds among many other improvements)

My partner and I stayed at this property a few years ago, & have to report that it was the highlight of our first trip to Phuket. Although we do like to sample the nightlife, restaurants, Junceylon Shopping Centers & Beaches of Patong, we loved our experience "away-from-it-all" in this unique hillside Karon setting.

The staff and management became our new family, and the relationships the manager has with local guides, restaurant owners, and the like brought an added dimension of hospitality to our experience. ( One night the manager took a group us to the most creative dining experiences in Phuket town we have ever had including cabaret entertainment, good food, and a dynamic atmosphere.
We understand this property is ongoing a remodel & we can't wait to try out the new CC Blooms when it "Blooms & Re-Opens in the Fall)