We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Nice Get Away” 4 of 5 stars
Review of Access Resort & Villas

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Access Resort & Villas to your Saves list
Access Resort & Villas
4.0 of 5 Resort   |   459 / 2 - 3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
3000 THB FREE WINE!
Ranked #30 of 72 Hotels in Karon
Shanghai, China
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
“A Nice Get Away”
4 of 5 stars Reviewed February 15, 2013

Good place to get away from Phuket. We aren't the party type and enjoyed this hotel because it is a great place to get away. It isn't anything extraordinary but it wasn't bad. We stayed around the pool area which was great because every room as access to the pool. The hotel isn't close to much except Karon beach which was really crowded, albeit because it was Chinese New Year. There are a few shops and restaurants within walking distance that are a much better option than the food or drinks they serve at the resort. If you are staying somewhere before travelling on to Phi Phi then this is not it. It is about 45 min away from the ferry so might as well stay somewhere closer. Weirdly enough there were a ton of Russians and a lot was translated into Russian if you, for some reason, need that. Spa was SUPER expensive.

Room Tip: Any of the rooms are good. Upgrade if you need to but it isn't a big difference compared to the...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

296 reviews from our community

Traveler rating
    127
    97
    36
    22
    14
See reviews for
54
151
6
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2013

This resort is just ok. Nothing special. I had spent hours and hours researching hotels and had decided on this one. We had a few problems on our first day and decided to change hotel and get a refund. They refused point blank to refund us but instead upgraded us. It was fine but we would have preferred to change. Karon not a great town. Kata is much nicer. The breakfast is not great. The night entertainment is the same girl singing the same songs. Food there not great. Staff were friendly enough. Pool bar is fine but no atmosphere. Pool is quiet. Not much atmosphere at all in the resort. My opinion is do not book it. Spend a little extra if u have too on a better area and nicer hotel, it will make your holiday! The room service ok. 15 minute walk to beach. Karon town itself is not great.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.
Refer to our location in located on Karon Beach as the name of quiet & relaxing beach so everything around this beach are suitable for relaxing but for nightlife must be Patong or Kata Beach is better.
However, your response with this review will improve our service as the best in the future.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
karon
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 25, 2013

I do not recommend this hotell. Looks quite nice on the pictures, and is quite cozy in real live life but only after dark. The hotell has seen its better days and its about high time for a slap of paint here and there. The idea behind the place is good, but in the end theres just too many little things that isn`t up to standards they might have been when they started.. The pool is quite dirty and doesn't seem to get cleaned (lots of sand and unrecognizable stuff in it). The rooms themselves are quite OK, a bit worn down, but again the lack of cleaning is quite disturbing. Housekeeping is terrible. The overall service from the staff is generally bad..and slow. The good parts? They do know how to make an excellent Mango Daquiri though.. and the greenery is great and it doesn't get too hot up here even though its quite far from the ocean because of the wind. Oh, and the breakfast sucks.

- norwegian travelers

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.
Our housekeeping service base on standard procedure and follow by our SOP. We've to clean up our swimming pools everyday in the early morning and ensure that all pools must get ready before the clients wake up and ready to use with clear water & quality.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Stevens, Washington
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2013

After searching for a hotel, on line, away from the beach, I stumbled upon this little oasis. What is not to love....step out your back door and into the pool that will lead you to the pool bar. :-)
You can order room service and it comes via sampam to your door. The rooms were beautiful and the bathroom had a shower stall and a bathtub.Quite spacious with everything you could want. Upon arrival, our room was upgraded.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, January 26, 2013
Dear Values guest,

We are happy to learn that you are happy while stay with us and thank you for compliments on TripAdvisor.

Look forward to serve you again on the next holidays.

With best regards,
ACCESS TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 21, 2013

This was our second stay to this resort, we enjoyed it so much the first time, we decided to come back for a second time. The resort is still very beautiful, in a great location, close to the beach, markets and restaurants and the staff are still very friendly. There is one very important area i think they need to improve on and that is the comfort of the beds. Much like the first time we stayed there the beds were quite hard, but i'm sure it has got much worse. The beds are rock hard with pillows that are so hard and fat you wake up the next day with a neck ache. The alternative is to sleep without a pillow or a cushion. This is why my review has dropped from very good to average. Apart from this they offer a great variety for breakfast in the morning and the access to the pools from every room is a great and the lush gardens create a beautiful setting to sun bake and relax in. i would be happy to stay again if the comfort of the beds were to improve.

Room Tip: all rooms have access straight to the pool, however if you are after a more private location there a...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, January 26, 2013
Dear Valued guest,

We are happy to hear our guest feedback and experiences about our resort. We will ipprove our bed room falicities to ready to serve our valued clients and make sure that they are happy while stay with us.

Once again, thank you for your reviews and hope to see you again on the next holidays.

With best regards,
ACCESS Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 11, 2013 via mobile

My boyfriend and I just came back from 11 nights at the Access Resort. We really enjoyed our stay and found the pool access from our room fantastic. Not to mention barely anyone actually swam in the pool so whenever we jumped in we had complete privacy. The staff were friendly and we enjoyed the 15 minute walk to the beach as there is plenty to see and do along the way. The only downside would be that the beds are rock hard and the gym is pathetic. Also some people might not like the walk to karon beach as there are no footpaths and maniac drivers. Overall we enjoyed our stay and I would recommend this hotel for couples as it is relaxing and reclusive!!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, January 26, 2013
Dear Valued guest,

Thank you very much for take time to sharing reviews on TripAdvisor. Your valued comments will help us to immprove our bed room facilities and soon will get impprove.

Hope that our resort will have a time to serve you again on the next holidays.

With best regards,
ACCESS Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2013 via mobile

We had a lovely stay at The Access Hotel for Christmas and New Year. The Staff were always very helpful and friendly. We loved the direct access to the pool and the quiet location. We found the spa very nice although expensive. The New Year's dinner was superb.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, January 26, 2013
Dear Valued guest,

Thank you very much for your valued compliments. I will pass your reviews to our staffs and sure that they are happy to hear its.

Look forward to serve you again on the next Cristmas and New year 2014 at our resort.

With best regards,
ACCESS Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Access Resort & Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Access Resort & Villas

Address: 459 / 2 - 3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Top resorts Hotel in Karon
#18 Spa Hotel in Karon
#20 Luxury Hotel in Karon
#26 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Access Resort & Villas 4*
Number of rooms: 139
Official Description (provided by the hotel):
The only hotel offering direct pool access from all rooms, where room services serve by boat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Expedia, Priceline, Despegar.com, HotelTravel.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Access Resort & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Access Resort & Villas Hotel Karon
Access Resort And Villas
Access Hotel Karon
The Access Hotel
Access Resort & Villas Phuket/Karon

Owners: What's your side of the story?

If you own or manage Access Resort & Villas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.