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Access Resort & Villas: Traveler Reviews

4.0 of 5
459 / 2 - 3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Hotel amenities
Access Resort & Villas
Ranked #25 of 67 hotels in Karon
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173 reviews from our community

Traveler rating
    71
    58
    26
    14
    4
See reviews for
Families
32
 
Couples
84
 
Solo
3
 
Business
1
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Shanghai, China
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“A Nice Get Away”
4 of 5 stars Reviewed February 15, 2013

Good place to get away from Phuket. We aren't the party type and enjoyed this hotel because it is a great place to get away. It isn't anything extraordinary but it wasn't bad. We stayed around the pool area which was great because every room as access to the pool. The hotel isn't close to much except Karon beach which was really crowded, albeit because it was Chinese New Year. There are a few shops and restaurants within walking distance that are a much better option than the food or drinks they serve at the resort. If you are staying somewhere before travelling on to Phi Phi then this is not it. It is about 45 min away from the ferry so might as well stay somewhere closer. Weirdly enough there were a ton of Russians and a lot was translated into Russian if you, for some reason, need that. Spa was SUPER expensive.

Room Tip: Any of the rooms are good. Upgrade if you need to but it isn't a big difference compared to the...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Matthew M for Karon
Ask Matthew M about Access Resort & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review
April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
“Very very a”
3 of 5 stars Reviewed February 3, 2013

This resort is just ok. Nothing special. I had spent hours and hours researching hotels and had decided on this one. We had a few problems on our first day and decided to change hotel and get a refund. They refused point blank to refund us but instead upgraded us. It was fine but we would have preferred to change. Karon not a great town. Kata is much nicer. The breakfast is not great. The night entertainment is the same girl singing the same songs. Food there not great. Staff were friendly enough. Pool bar is fine but no atmosphere. Pool is quiet. Not much atmosphere at all in the resort. My opinion is do not book it. Spend a little extra if u have too on a better area and nicer hotel, it will make your holiday! The room service ok. 15 minute walk to beach. Karon town itself is not great.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Margaret F about Access Resort & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review
April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.
Refer to our location in located on Karon Beach as the name of quiet & relaxing beach so everything around this beach are suitable for relaxing but for nightlife must be Patong or Kata Beach is better.
However, your response with this review will improve our service as the best in the future.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
karon
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Overrated”
2 of 5 stars Reviewed January 25, 2013

I do not recommend this hotell. Looks quite nice on the pictures, and is quite cozy in real live life but only after dark. The hotell has seen its better days and its about high time for a slap of paint here and there. The idea behind the place is good, but in the end theres just too many little things that isn`t up to standards they might have been when they started.. The pool is quite dirty and doesn't seem to get cleaned (lots of sand and unrecognizable stuff in it). The rooms themselves are quite OK, a bit worn down, but again the lack of cleaning is quite disturbing. Housekeeping is terrible. The overall service from the staff is generally bad..and slow. The good parts? They do know how to make an excellent Mango Daquiri though.. and the greenery is great and it doesn't get too hot up here even though its quite far from the ocean because of the wind. Oh, and the breakfast sucks.

- norwegian travelers

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask ubro about Access Resort & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review
April 27, 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.
Our housekeeping service base on standard procedure and follow by our SOP. We've to clean up our swimming pools everyday in the early morning and ensure that all pools must get ready before the clients wake up and ready to use with clear water & quality.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Stevens, Washington
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Amazing pool”
5 of 5 stars Reviewed January 23, 2013

After searching for a hotel, on line, away from the beach, I stumbled upon this little oasis. What is not to love....step out your back door and into the pool that will lead you to the pool bar. :-)
You can order room service and it comes via sampam to your door. The rooms were beautiful and the bathroom had a shower stall and a bathtub.Quite spacious with everything you could want. Upon arrival, our room was upgraded.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask phidanne about Access Resort & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review
January 26, 2013
Dear Values guest,

We are happy to learn that you are happy while stay with us and thank you for compliments on TripAdvisor.

Look forward to serve you again on the next holidays.

With best regards,
ACCESS TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Peaceful and relaxing, need to work on sleep quality and comfort.”
3 of 5 stars Reviewed January 21, 2013

This was our second stay to this resort, we enjoyed it so much the first time, we decided to come back for a second time. The resort is still very beautiful, in a great location, close to the beach, markets and restaurants and the staff are still very friendly. There is one very important area i think they need to improve on and that is the comfort of the beds. Much like the first time we stayed there the beds were quite hard, but i'm sure it has got much worse. The beds are rock hard with pillows that are so hard and fat you wake up the next day with a neck ache. The alternative is to sleep without a pillow or a cushion. This is why my review has dropped from very good to average. Apart from this they offer a great variety for breakfast in the morning and the access to the pools from every room is a great and the lush gardens create a beautiful setting to sun bake and relax in. i would be happy to stay again if the comfort of the beds were to improve.

Room Tip: all rooms have access straight to the pool, however if you are after a more private location there a...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Auzzy87 for Karon
Ask Auzzy87 about Access Resort & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review
January 26, 2013
Dear Valued guest,

We are happy to hear our guest feedback and experiences about our resort. We will ipprove our bed room falicities to ready to serve our valued clients and make sure that they are happy while stay with us.

Once again, thank you for your reviews and hope to see you again on the next holidays.

With best regards,
ACCESS Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Access Resort & Villas

Also Known As:
Access Resort & Villas Hotel Karon
Access Resort & Villas Hotel
Access Resort And Villas
Access Hotel Karon
The Access Hotel
Access Resort & Villas Phuket/Karon
Address: 459 / 2 - 3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotels in Karon
#16 Top resorts Hotels in Karon
#18 Luxury Hotels in Karon
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The only hotel offering direct pool access from all rooms, where room services serve by boat. ... more   less 
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