Lovely hotel, staff really friendly and helpful. Very clean, tidy and comfortable and close to everything, just a short walk to shops, bars and great restaurants. Check out the Red Onion and Karon Cafe. Taxi 150 Bht to Karon beach.

stayed at pool access for 3 nights in October 2012. staff were very pleasant, pool at your back door was nice, but tricky getting in & out. Also be careful when re entering unit as tiled floors can be slippery.

Would not recommend for elderly or obese people as very difficult getting in & out of the pool from your unit porch.

beds are very hard , and bathrooms need updating .

Breakfast was ok, and next door they have a great Beauty Clinic.

stayed at the Access for 8 nights in the last week of October. Have to say, this is the perfect time to visit Phuket! We stayed in the blue wing and it was more than perfect! As it was low season we pretty much had the pool to ourselves the whole time. The staff were more than accommodating to our needs, always greeting us with a friendly hello whenever we walked past them. Their English is a bit limited, but enough to get you by.
Breakfast was excellent! You can ask the staff at the egg station to cook you an omelette, or eggs however you like.
Tip for anyone staying in this hotel: don't worry about getting the taxis from the hotel, there's a bunch of guys just outside to the left who are so friendly and funny and also a little cheaper. Also a beautiful massage place which offers massages so much cheaper than the spa in the hotel.
Location wise it is a little out of the way, and Karon is very quiet compared to Patong and even Kata is a bit busier.
Overall, Access made our stay very please and can't wait to go back to Phuket!

This hotel is very close to shopping/restaurants/bars in karon, staff is quite friendly but make mistakes from time to time, beautiful rooms, pool access is a huge plus! Be careful if you stay on the balcony after dark tho, bugs will def. get you!