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“Good accommodation shame about the staff” 2 of 5 stars
Review of Karon Cafe Inn

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Karon Cafe Inn
2.5 of 5 Inn   |   526/17 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand   |  
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Hotel amenities
Special Offer
Health Club Membership
Ranked #16 of 80 Karon B&B and Inns
Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Good accommodation shame about the staff”
2 of 5 stars Reviewed February 13, 2014

I have been travelling to Thailand for 15 years this is the first time that we have stayed at the Karon Cafe Inn which we chose having read the reviews on here. The location is great, very close to the beach lots of bars and restaurants around. Rooms were very clean and had plenty of storage, sometimes they didn't get cleaned until 5pm which could be a pain.

Unfortunately the staff were very unfriendly in fact I would go as far to say the worse I have ever come across in all the years of going to Thailand. Apart from being unfriendly it took 15 minutes to get a drink and it took 3 attempts to get 2 Chang and 1 glass of wine right. The food was fantastic but again we waited 15 minutes to get the bill then was left waiting for our change, in the end I went to the cashier only to be barked at "yes".

This left us feeling uncomfortable around the staff and wouldn't staff there again.

We used the pool at the main hotel and in contrast the staff were lovely.

Room Tip: We had both a front and back room with no problem sleeping, the rooms on the front seem to be bigger...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific-Club-GM, Manager at Karon Cafe Inn, responded to this review, February 27, 2014
Great to read that the rooms met your expectations and that the food was fantastic. Our staff in most cases receive good reviews. I can't say what happened in retrospect on this occasion, however any problems, just ask for Keith.
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65 reviews from our community

Traveler rating
    20
    31
    9
    4
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Doncaster
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2014 via mobile

Stayed here one week over the Christmas period. Staff helpful and friendly. Great buffet breakfast for 100 baht. Good menu for other meals too. Had to change rooms after 2 nights as front facing room overlooks bar with live music until 2 or 3am. Staff helped with the room change and in the room facing the back no music could be heard. Narrow steep staircase and no lift so needed help carrying suitcase. Staff obliging. Rooms cleaned daily. Bathroom a wet room so wet for some time after a shower. No tea or coffee but useful fridge. Short distance from beach and very central. Not the cheapest guest house, but standard good overall.

Stayed December 2013, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific-Club-GM, Manager at Karon Cafe Inn, responded to this review, January 11, 2014
Hi Susan. Thank you for your kind comments. Our staff are always happy to help and do whatever they can to make our guests happy.
Cheers
Keith
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ipswich england
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 26, 2013

Staying at karon cafe inn at the moment after a horrendous flight was collected promptly by hotel driver to arrive at karon cafe to find everything locked up and in darkness waited about 20 minutes someone arrived eventually (I had tried using the telephone but could not get an answer).the room was to say the least not good in the morning spoke to the brilliant thay who moved us to a better room . have been here for 11 days and after a rocky start it is good accomodation would stay again only a couple of minor criticisms if thay is not working breakfast can be a bit hit or miss due to lack of English also had to ask for hand towels ,could do with second coffee boiler at breakfast because you have to wait for the only one to be refilled and heat up also ladies no hair dryer in rooms we asked thay and she got us one from spa club. Overall would definitely stay again

Room Tip: Don't worry about comments re noise from calypso bar never bothered us
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific-Club-GM, Manager at Karon Cafe Inn, responded to this review, December 29, 2013
Hi Nick

Thanks for taking the time to post a review. I am pleased to read that the team dealt promptly with your issues and despite the 'rocky start' that you enjoyed your stay, and would return.

Cheers
Keith
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Carlisle, United Kingdom
2 reviews
5 of 5 stars Reviewed November 16, 2013 via mobile

Excellent restaurant in a great location! One of the best steaks me and my family tasted whilst in phuket! Would definately recommend this hotel! Plenty of choice for children too! A little gem of a place. The beef and vegetable soup tasted lovely too.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Douglas, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

I visited friends in Karon and once again stayed at Karon Cafe Inn, I find it really good basic room but most are in Phuket unless you spend lots of money. The food is really good. From steaks to local cuisine. Would not hesitate to stay again and recommend for anyone who doe snot want to pay over the odds for a bed.

Room Tip: No swimming pool or fitness centre but you can use the sister hotel.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2013

We stayed in karon caffee in month of Feb 2013, location is just 2 min walk from beautiful karon beach , rooms are specious , the lane in which hotel is located itself is happening, we rented bike from a store in the opposite lane of the hotel and the girl directed us so well.
We didn't tried food in the hotel hence can't comment, overall nice experience.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 5 cities Reviews in 5 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 8, 2013

this will reqlly be about three different hotels, all owned by the same person. eric owns the pacific club resort, the paradise inn and the karon cafe inn. i started out at the paradise inn because it has a mexican restaurant that i love but it was a little too close to the nighlife so i called miss gaye(the first of many times) and she allowed me to mive to the karon cafe inn. it was wonderful, big bed and nice and quiet. miss gaye also helped me do a visa run to burma and helped me arrange all my taxis to the airport. whatever i asked her she was always 110% helpful to me. i really cannot praise her enough, she was great. if not for her, i would have left thailand early but instead i stayed 6 weeks. the pacific club is a bit more high class but i ate there and also used the pool quite a bit. the food was great at all three places. i also ate at the street staqlls a lot becausei love the thai food they make and it is cheap. staff were for the most part helpful but some do not communicate well in english. i loved karon beach and mostly i appreciate all the help and support miss gaye gave me. if you go to any of the three properties and have any problems just contact miss gaye at the pacific club, she is a reall life saver and problem saver. i hope to return to the karon cafe again soo...

Room Tip: if you don't stay up late i recommend the karon cafe, its a little more quiet.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Karon Cafe Inn

Address: 526/17 Patak Road, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #16 of 80 B&Bs / Inns in Karon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Karon Cafe Inn 2.5*
Number of rooms: 7
Official Description (provided by the hotel):
Simply everything you need in an inexpensive place to sleep, located only steps from Karon Beach. Full amenities and services; refrigerator, cable TV, WiFi, IDD cardphone, electronic safe, Ving locks etc. Enjoy top value right in the center of Karon Village shopping and entertainment zone. ... more   less 
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Also Known As:
Karon Cafe Hotel Karon
Karon Cafe Inn Phuket

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