I have stayed at this hotel. I chose it for its location and price. Staff did not walk around and smile all the time, but still my experience is that they were very helpful and very friendly. And when I forgot my wallet in the reception they immediately phoned to my room and asked me to come and pick it up. Great!
I noticed some people who did not behave well towards the staff, and I guess it is hard to smile and be polite to people who do not behave... In my opinion, it looks like some of the other tripadvisor reviewers are not very fair towards the hotel staff.
I loved the Spa at this hotel. It is really worth a visit!
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- Also Known As:
- Karon Princess Hotel Phuket