Have been staying in Karon Whale for 2 weeks in November-December 2011. Here is my summary on this hotel:
Let's begin with good sides. The location of the hotel is very nice: 5 minutes by feet to the Karon beach, 1 min to bars, shops and taxi\tuk-tuks. The room was huge, though I was in Superior room, didn't see Standart one. The room has a balcony with table and chairs, with a view on pool side. I liked the interier of rooms and the hotel itself, the style is dignified. The TV in the room has big wide screen and a lot of sport channels, so I was able to watch Premier League and other countries matches. There were a couple of Russian channels also. The hotel has its own massage room and staff, prices start from 300 BHT for 1 hour for hotel clients. There is also taxi and excursion service on the reception, but I didn't use it so don't know the prices. The staff was friendly and kind. As 95% others Thai, the staff speaks very bad English, but it's common problem of the country and it wasn't a big problem as I always was able to explain my demand and understand the responce. The room cleaning was OK, every day when I returned from the sea I saw clean room, new towels, new bedclothes, etc. Each day they give you 2 bottles of water for free.
Now it's time for bad sides. Let's start with the breakfast. The menu was unexpectedly poor. Rice, noodles, sousages, ham and eggs + ommelete. Sometimes beans. 2 types of juice (not natural), some poor fruites, couple of jams and bread. Tea or coffe (only americano!!!). That's all! I was shocked, cuz that was the most ascetic choice I've even seen in 3+ hotels.
Going further: the pricing policy is a bit impertinent. The internet is not free even in the lobby! You have to pay 100 BHT for 1 hour of Wi-Fi usage or 50 BTH for usage of "Internet Room" in the lobby. The safe in the room also is not included even in Superior programm. 50 BTH per day of its usage. If you're staying alone and you want to invite a friend or girls in the room - that also is not free, you have to give them 500 BTH each time!
In the room there was no kettle, no tableware except glasses.
The locking system of the door from inside was primal and sometimes doesn't work. I didn't have problems with this, but other people might do.
On check out I had to proove that I didn't use the drinks from minibar as they tried to produce me a bill for some water.
The cost of the room is higher than one in most of other 3* hotels in the area. I was talking to many people who were staying in other 3* hotels same time as me and they paid rather less for better service and better breakfast, etc.
So I was disappointed, when compared prices and talked to people.
My opinion is, that inspite of the hotel is good in general, it doesn't worth the prices they ask, at least for Superior room (don't know the cost of Standart room).
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- Also Known As:
- Karon Whale Resort Phuket Hotel Karon
- Karon Whale Hotel Phuket