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“nice hotel, friendly staff” 4 of 5 stars
Review of The Old Phuket

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The Old Phuket
4.0 of 5 Hotel   |   192/36 Karon Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #19 of 72 Hotels in Karon
Certificate of Excellence
Leibnitz
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“nice hotel, friendly staff”
4 of 5 stars Reviewed January 7, 2013

+hotel is very nice at the new trakt
+area is clean
+you feel safe
+pool
+beach is clean an not many people
+/- breakfast (allmost english/american)
+/- room cleaning
-way to the sea (200m from hotel area)

Room Tip: new trakt near the pool - modern rooms, nice area old trakt - nearer to the sea
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
Sydney
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 6, 2013

We arrived at the old Phuket resort after staying at the Hilton for 7 nights. The location of the hotel is handy, being only a few minutes walk to the beach and Patak road. I don't want to sound too negative but I am giving you our honest opinion on this hotel on the whole.The breakfast was not nice and was a major sticking point during our stay. A poor selection of items (only 2 cereals, no salami/ham etc ) poached eggs were overcooked and the fruit and perishables were not shielded from insects. There needs to be an air-conditioned indoor area where the food can be kept away from the heat and flies. There was no fresh juice (it was made from concentrate and far too sweet) and there was a poor selection of cold cuts/no pancakes/waffles/ proper croissants or a variety of fresh bread other than white bread from a package). When items were finished they were not replaced immediately. The hotel did not have its own internet connection despite advertising that there was hotel wifi available. It relied on an external provider and the service was faulty and failed for 2 or the days of our stay. When we asked the hotel staff when it would get resolved, it was not prioritised. A supposed 4 star resort should have complimentary or in house wifi (for a small fee) for guests. The staff continued to sell the wifi vouchers despite knowing that it was not working. The staff tried to charge guests 500bht if they lost their access card which I have never experienced at any hotel in the past (including 5 star hotels). We did not lose our cards but found it strange that the hotel tried to extract money out of the guests for loss of these plastic cards (it was perceived by us to be to be a money making exercise by the resort).The "fitness centre" lacked gym equipment/weights/change rooms/showers/air-conditioning/staff on hand which we found to be unacceptable. 1 treadmill and 1 stepper is not classified as a fitness centre and should not be advertised as one. It was almost always empty. When we asked if there were weights we were told to go to the public gym around the corner and pay! The cable television service failed for 1 day of our stay. There were no staff available throughout the resort/pool area to help with requests for towels etc. All of the staff were concentrated in 1 area of the resort (lobby/concierge) The food sold by the pool was of a poor standard and the cheap metal chairs and tables made for an uncomfortable dining experience. Some comfortable padded chairs and nice shaded tables would improve this. The food is an area which needs urgent improvement. I know there are many restaurants nearby, but guests need to have the choice of dining in the resort if they would like to (at a 4 star level, not fast food). There were also not enough loungers available by the pool to accommodate guests in both the "old" and "new" sections of the hotel and noticed that guests were reserving loungers as early as 7am so as to not miss out. This needs to be addressed so that guests can comfortably use the pool facilities/lounge chairs at any time. The rooms themselves were nice, air-confitioned and with nice bathrooms (we were in the new section) however the food/ level of service and the facilities of the hotel were not of the standard we expected for paying over $3000 to stay at this resort. Sorry, but I would not recommend staying at this resort unless these areas were dramatically improved.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern VA, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2012

What a wonderful experience in Phuket and thanks to the Old Phuket! Great location and very affordable! My husband and I spent our honeymoon in Phuket and we were so glad that we stayed at the Old Phuket. From the decoration of the room, to breakfast, to experiences with the staff... all were A++ (in ebay terms). We have chosen the Sino side just to experience something different and we are happy with our decision. It's a bit of a strange set up with our private jacuzzi room- but it's okay. We enter in thru a cute gate/ door and the shower was OUTDOOR! The inside tub has a older shower head, so we didnt really like the water pressure, so we just shower outside. It's warm enough to do that so it's all good.

Location!!! Right within walking distance in Karon- about a minute walk from the beach and all the shops, spas, and restaurants! It was also quite even we were close to the busy street.

Beautiful lobby and staff and it was very clean! So I was very happy with that. Breakfast was great- plenty of choices and food were fresh.

Absolutely enjoyed our stay! Thanks

Room Tip: If you want quick access to the beach and shops and not minding the traditional side of the hotel- g...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 29, 2012

The location is very nice, beautiful beach and quieter then Patong beach. The rooms are basic but otherwise adequate. The plumbing can be problematic as our toilet blocked twice but was fixed immediately by the staff. Improvements can be made to the number of daily transfers to Patong offered by the hotel because the shopping in Patong offers more ( only one transfer daily). The staff was friendly and helpful. We had a pleasant stay and was good value for money

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2012

After spending most of our time in Patong Beach it was nice to move to the quieter Karon Beach area to finish our holiday. We approached the reception staff and they told us a room costs up to $200 AUD a night. However we searched the net and found a room for $83 AUD which included Breakfast. On arrival we were upgraded to the next level room and I have to say magnificent, spacious and overlooking the main pool. The breakfast was wonderful and staff treated us exceptionally well. Karon Beach is only a few hundred metres away and for 200Thai B ($7) two deck chairs with an umbrella and table awaits you. Just behind these are a beach bar tent and their staff are equally terrific, serving food and drinks at reasonalble prices. When we go back to Phuket we will definately look at staying at this hotel for a longer period.

Room Tip: You can either stay in the older part or as we did in the newer section by the big outdoor pool. The...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 20, 2012 via mobile

The staff were very nice & helpful, but as far as value for money goes, there's much better places too stay.
The breakfast that was included in the price of the room, was basically catering for the european guest that stayed at the hotel.
The hotel doesn't have restaurants within it's grounds which meant we had too pay higher prices at the restaurants surrounding the hotel.
I've stayed at 3 different hotels within Karon, & have been left feeling let down that we chose The Old Phuket over others I'd stayed at. Won't be going back again, & I have too advise others too look elsewhere before choosing this hotel.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 19, 2012 via mobile

We stayed at the Old Phuket hotel in Dec 12 in the Sino wing. Staff were very helpful. The room was nothing to write home about, but was always very clean and well maintained. The breakfast is well prepared, but with little variety. We have had far better in other hotels. The hotel is located well and near to massage, shops and a nice market. The hotel has everything that you need. The pools are great. The dinning area is in need of some maintenance. Only negatives are that they charge you for the wi fi, and to make calls to the travel operators. It has been a long time since I had to pay for wi fi in a hotel.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Old Phuket

Address: 192/36 Karon Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Karon
#15 Romantic Hotel in Karon
#17 Family Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Old Phuket 4*
Number of rooms: 82
Official Description (provided by the hotel):
The Old Phuket - Karon Beach Resort is located in the central tranquil of Karon Beach, charming and beautiful with its spectacular view of swimming pool and hilly. ... more   less 
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Also Known As:
The Old Phuket Hotel Karon
Old Phuket Karon
Old Phuket Hotel Karon
The Old Phuket Karon

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