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“Terrible dining experience” 1 of 5 stars
Review of Mama Restaurant

Mama Restaurant
178 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100 , Thailand
+66 (0) 87 461 6355
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Ranked #90 of 158 Restaurants in Karon
Cuisines: Seafood, International
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Senior Contributor
24 reviews 24 reviews
17 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Terrible dining experience”
1 of 5 stars Reviewed April 30, 2015 NEW

We (6 people) visited the restaurant on recommendation from our hotel. We ordered starters and then Thai food as mains.

The Thai dishes came at different times some of the dishes 20 minutes apart and cold! No utensils to eat our mains and the staff were very unfriendly and not really in a mood to serve the table. We experienced the food as tasteless and definitely not worth the price. We left the restaurant without anybody asking us about our experience - no one in sight! The worst dining experience we had in Thailand.

  • Visited April 2015
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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94 reviews from our community

Visitor rating
    30
    34
    12
    3
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Worst Thai food ever”
1 of 5 stars Reviewed April 25, 2015 via mobile

We ordered Western soup for appetiser and Thai dish for main.

Soup was OK but Thai food was a disaster... Rice served was old and cold with burnt taste that we had to ask them to change it immediately.

In the end, we just ate few spoonful and left the place and paid in full.

Visited April 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice setting, poor service ”
2 of 5 stars Reviewed April 22, 2015

Treated myself to this place - it looks so lovely from the road! The food was really nice but a shame about the service - no smiles or responding to my thai greetings... My curry arrived when I was still eating my appetizer & after waiting ten mins no rice had arrived. The service lets down everything else.

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Perth, Australia
Senior Contributor
30 reviews 30 reviews
4 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
“Highly recommended”
4 of 5 stars Reviewed April 17, 2015

We visited the 2 Mama restaurants in Karon - the one next to Black Pearl and I think the other one is called Mama's is along the road to the temple. Both were excellent with their meals which were quite exotic and great service. However we had an altercation with the big mama at the one next to Black Pearl who was very rude and practically threw the food at us when we ordered extra rice. And when we complained she screamed at us told us to leave but the manager came over and asked her to chill out and she disappeared for the rest of the time leaving us to enjoy our meal. I might mention we took a group of over 25 people the night before and thoroughly enjoyed our meal and were very well accommodated. This is not a reflection on the food or the other staff who were very obliging and polite. It is very uncommon to see this sort of behaviour in Thailand from restaurant staff or any Thai people so we were very taken aback. No complaints at all about the other Mama restaurant or this one really just this one unpleasant staff member.

Visited April 2015
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Wollongong, Australia
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Superb seafood in Karon”
5 of 5 stars Reviewed April 15, 2015

This restaurant offers fresh seafood cooked to your preference, crabs, fish, prawns, lobster, rock lobster and much, much more.
The staff are a happy bunch and the prices are reasonable, there is a free soup and salad bar to compliment the meals you choose.
To class ambience and a view over the lagoon.

Visited April 2015
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