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“Very Nice Stay!!!!” 4 of 5 stars
Review of Novotel Phuket Karon Beach Resort & Spa

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Novotel Phuket Karon Beach Resort & Spa
4.0 of 5 Hotel   |   568 Patak Road | T. Karon, A. Muang, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Talay Karon Beach Phuket)   |  
Hotel amenities
Ranked #10 of 72 Hotels in Karon
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Very Nice Stay!!!!”
4 of 5 stars Reviewed yesterday NEW

We stayed in one of the plunge pool villas and it was very nice. The pool had spa jets and was kept clean, as was the room. We had our 3 year old with us and he slept on the sofa bed out in the little lounge. The staff were very friendly and helpful.
There was a variety of activities that the resort organised, from Thai cooking classes to Pool Parties (some free and some you had to pay for). The Champions bar was great!!! Food was very good and was served promptly (as were the cocktails!!). It also showed all the football games (as well as pretty much every other sport you can think of). There is also a kids club with a variety of activities for the kids as well as a pool with a water slide and kiddie pool. There is a buffet breakfast which has a good variety and something for everyone.
Beach and shops are only a short walk away. Actually the walk up the beach is quite nice and there's a decent sized market about halfway up.
Just one thing we stayed in room 311 and it did have a maintenance issue with the floor boards near the pool (I think moisture was getting underneath them, causing them to buckle upwards).
Try the fruit shakes and smoothies, they are very good!!!

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Danish first
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 14 days. Like they all say - “our new resort“ - it is visible that its new, with great architecture, very diverse.

Our room was big and spacious and we had a room overviewing the street and the beach, which was very romantic at sunsets, although sometimes a bit loud in the evening, when loud tuk-tuks are driving around - but you're in Thailand, so you get used to it in a few days :)

Everyone is really nice and they try to make your stay as pleasant as they can, any extra wishes were always heard.

Also, I would give special commendation to their breakfast, which was varied - from eggs, to pancakes, sushi, fruits and veggies, many cooked choices, to cheese, salami and different pastry.

Just across the street is Karon beach. We found Karon to be a great choice (in comparison to Kata and Kata Noi or Patong) - with its cute city centre (a five minute walk from the hotel) and it's local market twice a week in the temple, as well as many restaurants and massage places - you can easily spend time in the evenings.

My only critique would be their Wi-Fi - it is often not working or has poor connection, which makes it impossible to do any work in the room and you have to go to the reception area (and even there is sometimes not working as well if it has many clients).

Altogether - I would still highly recommend this hotel.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, what a wonderful stay! We felt like royalty, from the moment we arrived till the day we left. We loved our 10 day stay in this very modern hotel. Good location, close to the beach, shops and restaurants. Clean and comfortable rooms. Beautiful swimming pools, gardens - felt like home. We enjoyed the breakfast buffet, the lunches and happy hour at the Champion bar, the excellent food at the Thai restaurant, Thai dancing lessons, the Sonkran experience and last but not the least, the friendly and professional staff. We will use this hotel as a benchmark for future accommodation excellence. Well done to manage and staff! Hope to see you soon.

Room Tip: All excellent!
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review, 3 days ago
Dear Chris M

Many Thanks for the high praise! it's great to know you enjoyed the stay.

There's not much I can add to that...............except when you plan to return please let me know on fraser.ross@accor.com and I'll prepare the throne room for you personally!

Cheers
Fraser
Fraser Ross
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I thought that this hotel was ok. Good points - Good breakfast, good service, great pools, good for children, good toddlers activity room, good shower. Bad points - small bathroom, easy to hear neighbours - people stomping next door, next to a busy road which is difficult to cross to the beach. We didn't go to the beach directly across the road but chose to walk down a bit neat the roundabout as it was close to a 7/11 supermarket and had sun loungers to rent out.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review, 3 days ago
Dear faith 246

Many thanks for taking the time to share yuor review. I appreciate the kind comments on the team and their efforts to service your stay.

In regard to the location of the report we are indeed a short walk of 300 m for the beach and while the traffic goes past we do have the security guards on duty to assist in crossing the road -sorry they did not see m to be on hand while this was your location.

Thanks again for the positive comments on the staff - I have passed this on and they are delighted to know they made a good impact on you.

Please let me know if you planning to come back on fraser.rposs@accor.com and I'll be only to glad to assist with any enquiry you have

Tropical regards

Fraser
Fraser Ross
General Manager
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Perth, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Novotel Karon beach is staffed by very friendly and professional people who make your stay there seamless. The hotel is well placed near the beach, Karon town and also close by taxi to Patong Beach. Breakfast was sumptuous every morning and the three swimming pools meant that there was plenty of room for all.
Rooms were delightful - we stayed in one of the plunge pool suites and found everything to be top class.

Room Tip: Plunge pool suites are the way to go!!
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kidderminster, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Got to the hotel later than planned due to a flight delay! We were quickly checked in and upgraded to a suite. Very happy indeed. The room was lovely, modern and clean. The main pool area is very relaxed. The other pools were nice but we didn't use them so can't really comment.
The breakfast was nice and I believe there was enough choice for what we paid but it was very hot in there! And porridge wouldn't have gone a miss!!
The drinks in the hotel were quite expensive compared to outside, but that is normal I suppose. All in all the hotel and facilities were very satisfactory and if I was to return I would stay there again.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review, 3 days ago
Dear Anne O

Many thanks for taking the time to share - we are delighted we put a smile on your face and helped to chill out. That's our goal here!

Please let me know when you plan to come back on fraser.ross@accor.com - we'll need a about a week's notice to prepare the bar staff for yuor husband and friends arrival!

Cheers

Fraser
Fraser Ross
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We loved our stay! Super nice hotel! Very welcoming reception and friendly. We were upgraded to one suite and one family deluxe room due to misunderstandings with the booking. All they wanted was us to have the best stay! Clean rooms and surroundings, lovely pools and amazing service! The breakfast buffet had a lot of choices. Enjoyed lunch at the poolbar everyday and dinner once. All very attentative and nice! The food was fresh and presented nicely. Easy to catch a tuk-tuk downtown, like 5 min away. The beach was just nearby, however we enjoyed our stay by the pool so much, so we didn't spend any time there during this stay. I do hope they continue to maintain the hotel as well maintained in the future. Would love to come back! Thank you so much for 4 great days!

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review, 3 days ago
Dear npauliina

Many thanks for the lovely review. we are always looking at how to make our guests smile and in yuor case we seem to have hit the spot. I have passed the comments on to the team and they are all grinning away knowing they have delivered the stay you deserved.

Please let me know when you plan to return on fraser.ross@accor.com - I'll be delighted to help with any arrangements

Fraser
Fraser Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Phuket Karon Beach Resort & Spa

Address: 568 Patak Road | T. Karon, A. Muang, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Talay Karon Beach Phuket)
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Karon
#7 On the Beach Hotel in Karon
#8 Luxury Hotel in Karon
#10 Family Hotel in Karon
#11 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Karon Beach Resort & Spa 4*
Number of rooms: 224
Official Description (provided by the hotel):
The Novotel Phuket Karon Beach Resort and Spa offers 7 superbly designed accommodation options. Each room type is located in its own area within the resort. From the romantic seclusion to Family Fun there is an option to suit all and an area to call your own! Every room has a balcony adding outdoor lifestyle to your chilled out accommodation needs. ... more   less 
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Also Known As:
Talay Karon Beach Phuket Hotel Karon
Ramada Hotel Karon Beach Phuket
Ramada Phuket
Phuket Ramada
Novotel Phuket Karon Beach Resort & Spa

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