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“Friendly service” 4 of 5 stars
Review of The Front Village Hotel

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The Front Village Hotel
3.5 of 5 Hotel   |   566 Patak Rd. | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #23 of 73 hotels in Karon
Jyvaskyla, Finland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Friendly service”
4 of 5 stars Reviewed February 18, 2013

Our vacation was a 25-year wedding anniversary trip. On arrival hotel was pleasantly surprised us with cake.
The room was clean and basic, and met our expectations.
Only a construction disturbed us in the morning.
The biggest thanks goes to the hotel staff, who were friendly and cared.
On the sixth day, I had an accident and broke my leg.
This required several visits to the hospital and nearly ruined our vacation.
The hotel staff did everything that we are still enjoying the holiday.
Every time asked how are you and offered to help. I got the feeling that they really did care.
The hotel location was not a problem before the injury, but after that, when leaving the hotel,
always had to take a taxi.
Unfortunately, we had to go home earlier.
Thank you so much everyone!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 8, 2013

We were upgraded to a pool access room. This was GREAT with kids as we could play in the pool with one whilst keeping an eye on the other one sleeping in the room. The room was clean, spacious and well kept. The staff were very helpful and friendly. Swim-Up pool bar (always fun).
Breakfast was nothing memorable. Distance to main area of Karon is between 10-15 minute walk..... and the pavement is a little awkward with a pram. 2 minutes in the car but finding a park can be a bit difficult.
We would definately stay here again.

Room Tip: Some of the pool access rooms have individual balconies into the water and some are adjoining balcon...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
77 reviews 77 reviews
51 hotel reviews
Reviews in 56 cities Reviews in 56 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed January 20, 2013 via mobile

This hotel had many positives and negatives. The positives were the staff were friendly and accommodating. They remembered each guest and made you feel welcome. The rooms were spacious. We were upgraded to a lovely big room on arrival. The hotel was well maintained and very clean. The negatives....firstly the location was poor. The hotel fronts the busy road to Patong. Inside the traffic noise was minimal, but outside was noisy and unfortunately you had to cross this road to reach the beach. The beach was only 5 minutes walk away but this section of Karon Beach was underdeveloped and not the tropical paradise you may be expecting. The area had a mosquito problem, which was out of the control of hotel management, but I thought they could have done more about the mosquitoes, like provide fly screen doors. Wifi was not free which surprised me. The breakfasts were very poor, on some days stale bread and left overs from last night was served as breakfast. We used the pool bar once and that was it. Ice with flavouring was not my idea of a mango smoothie! Lastly, this mock Mediterranean style hotel seemed out of place in the tropics. It lacked the exotic! Overall, while good, I wouldn't stay again and would prefer to pay extra for a beachside hotel in a better location.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Geelong
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

This is a great hotel. The staff are super friendly and can speak English well. They were very helpful all the time. The room was great and we had a room that had its own entry into the pool. The hotel massage on site is worth going to bit more expensive than the street ones but better service and more relaxing. Easy to hire motorbikes from the hotel. Karon beach where this hotel is situated is and is the best spot. The hotel was on the outer part of karon but still easy distance to walk to things perfect if it was a bit closer.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2013

We stayed here for 5 nights on our first visit to phuket. the Hotel was very clean and obviously our room upgrade to pool access room was a complete bonus. The pool and surrounding areas were well kept and not too busy. Location was good, only a short walk to the main town to sample the many nice restaurants. Would recommend to anyone.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2013

If you don't mind the 10 -15 minute drive to Patong for the night life this is a great hotel situated in Karon, with 10-15 minute drive to Kata aswell as Patong. The staff are all friendly, welcoming and the hotel is clean, fresh with spacious rooms, wide screen TV's with 78 cable channels, power showers, with bath. A massive walldrobe with free bathrobes, a fridge with mini bar. Free internet, free fresh fruit.
The best thing about this hotel is it's fantastic spa. You can even get a room that opens out in to the swimmming pool. Breakfast & lunch is fantastic with loads of choice of both Thai and European food. Eggs cooked to order. I will be coming back to stay at this hotel as the location is away from the Patong nightlife so you get a good night sleep. 300 BHT to Patong or Kata via taxi one way, but it's worth it. This hotel is also very safe for guests and they treat all guests with respect. I thank the staff for making my stay here & in Phuket for my 1st time a wonderful enjoyable experience I will never forget. hope to come back soon. A great place for families, couples especially, single people and friendly people from around the world.

Room Tip: Get a room that opens up into the swimming pool.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doha, Qatar
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2013

Just returned from a vacation throughout Thailand, and of the 5 places where we stayed this was the least favorite. The staff, as is throughout all of Thailand, were great and accommodating. Their English, however, is limited and there were a few barriers. I was floored that wifi was not included in the price of the hotel as we paid $178.50 per night - which is quite pricey for Thailand. We had to pay 200 baht per device per 24 hours to use Wifi and we each had an ipad and iphone. So we bought one each day and had to continually log on and off to let the other person on. No way were we paying 800 baht per day for wifi. We were also told if we wanted to use the lobby computer we had to pay 200 baht for that too. The staff said they have had complaints and have told the owner but he does not want to change the policy. Not impressed! The room was clean and spacious and we were on the top floor so had a view of the area. We were told to switch off the air conditioning if we were not in the room. The breakfast was included but it was limited. If you are not an egg person then there was toast, some Thai dishes and limited fruit. The beach is across the street, but we didn't mind the 5 - 10 minute walk. You had to pay 200 baht for the beach chairs. The day we checked out was a disaster. When we got up to shower, the water must have been turned off during the night as nothing came out of the taps from either the shower or sink. Then when it finally started it was black. Disgusting. We called the front desk and they appeared to our room with 2 bottles of water (language barrier) and when I showed him the water we got a call from the Front Desk telling us to let it run for 10 minutes. After 10 minutes there was absolutely no difference in the water. We ended up having to check out and leave without a shower. When we told the front desk, there was a short apology but no compensation or further discussion. We wouldn't go back - it's time to make a few changes.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Front Village Hotel

Address: 566 Patak Rd. | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#13 Spa Hotel in Karon
#26 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Front Village Hotel 3.5*
Official Description (provided by the hotel):
Set against a backdrop of magnificent mountains and nestled in lush tropical gardens, in a secluded part of north Karon in Phuket, the Front Village is perfect for an exotic getaway. The resort features distinctive Sino-Portuguese architecture and every one of the 71 elegant guest rooms boasts stunning sea views. ... more   less 
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Also Known As:
Front Village Hotel
Front Village Karon
The Front Village Hotel Phuket/Karon

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