We stayed for 5 days with our 2yr old which isn't normally relaxing for us, but this time round my husband & I actually did relax. This was due to the great facilities in the hotel especially for kids, the pools are magnificent, in parts it's quite shallow for the little ones and they provide little life jackets and toys for the kids around the pool. The weather was great even though it's low season we expected lots of rain but it we only had 1 light shower.
The only let down was we had arranged a hotel transfer but somehow the driver didn't show up so we ended up taking a metered taxi from the airport to the hotel. It cost THB 500 one way, whereas the hotel was gonna charge us THB1400, so it turned out to be in our favour. By the way the metered taxi don't actually have meteres in them, you still just negotiate the price. Taking a local taxi from Karon to airport cost us THB900. Still much cheaper than hotel rates.
The food is quite costly but we had the tex mex buffet one evening which cost THB850 ++ pp, but it was amazing food, so much choice, with desserts to die for and coffee & tea included. Needless to say we were stuffed. The breakfast buffet was also fantastic, lots of cooked food even sushi available for breakfast, anyone who complains about the breakfast is nuts!
We found the pizza restaurant & Two Chefs restaurant in Kata very good.
They did'nt charge extra for service & tax.
The kids club kept our little one entertained for a couple of hours every day, although if your child is younger than 4 yrs old a parent has to stay. There was plenty of games & toys, playstation, tv etc.
We loved our stay at this hotel, the staff were great, always friendly and helpful. We will definitely be back.