I can not recommend this place highly enough, the location is superb – a couple of minutes tuk tuk or taxi ride into town, the service exceptional, and most of all – the villas/view is amazing!
My boyfriend and I have just come back from holidaying in Thailand, we got off to a bad start with the arrival of snow in the UK so took with delays and missed connections we had a long long journey ahead of us, but it was SO worth the wait – what a wonderful reception on arrival.
Welcomed with smiles, a wonderfully traditional coconut drink, and cold towel to cool off with. We were given a full run down of the amenities within the hotel itself, and our luggage dropped down to our rooms whilst we finished check in.
I always know when I’m onto a winner with a hotel when I get butterflies on opening the door to our room for the first time…. This place certainly had it in abundance! A spectacular view over the bay, we had a hot tub villa (which was not an expensive upgrade from a standard room) which was nestled within the greenery ,totally secluded and not at all overlooked – all the rooms were this way so far as we could see!
The villas/rooms are set on quite a steep gradient (hence not being overlooked) however there is a tuk tuk service that roams the resort (not noisy or imposing at all!) I was thankful for it after a “hard day” sunbathing by the pool and got dropped off within a couple of minutes direct to my door, the staff as ever, always more than happy to accommodate any need you may have.
By the time we reached our villa In the afternoon our bed was always made, bathroom thoroughly cleaned and toiletries re-stocked, we were pleasantly surprised with a kind gesture left for us each day, either an invitation for cocktails and canapés with management, free cocktails or a lovely bowl of fruit, service was above an beyond!
The pools are lovely, not huge – but they don’t need to be, the resort itself is small and intimate, the pools were never crowded and we always got a lounger when we wanted one. Alternatively there is a lovely little walk that stems down from the pool right down to the beach (about 5-10 mins)
The staff were fantastic, so, so friendly, nothing was too much trouble – we were always welcomed back in the lobby after an evening out, they were keen to hear about our day and were always on hand to offer advice should we need it!
100% recommend to anyone who is after a relaxing, friendly environment with fantastic customer service and management – the only negative is that I am now home, and wishing I were there! will definitely be coming back next year!!!
if you have the chance to upgrade to villa with hot tub go for it!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sawasdee krub Khun Woodles1,
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My staff and I, we all read your review with such great delights, thank you indeed for taking your valuable time to share TripAdvisor’s fans a feedback on your recent stay at our resort.
It is really nice to hear you love our resort, services and facilities. We are truly lucky to have you both as our guests who are so friendly, caring and understanding to all of us.
We were really grateful for your kind patronage and for becoming our fans. Above of all, thank you for saving us jobs! We already look forward to your return home. Meanwhile we wish you both endless love and a very happy year
Sam & all staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.