We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and right on the beach!” 4 of 5 stars
Review of Le Meridien Phuket Beach Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Le Meridien Phuket Beach Resort to your Saves list
Le Meridien Phuket Beach Resort
4.5 of 5 Resort   |   29 Soi Karon Nui | Karon, Muang, Karon, Phuket Town, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #8 of 72 Hotels in Karon
4.5 of 5 stars 1,784 Reviews
Singapore, Singapore
Top Contributor
57 reviews 57 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“Great location and right on the beach!”
4 of 5 stars Reviewed December 6, 2012

Le Meridien has the advantage of being one of the older hotels in Phuket and thus has sprawling lawns, a prime location and is right on the beach. It is only a few minutes away from Patong. I stayed in one of the garden view rooms and didn't mind the view as i was there only for a night. The room seemed newly renovated, modern and was extremely comfortable. The other parts of the hotels were slightly dated and in need of an upgrade. The service staff, especially at the front office were well trained and friendly. The hotel offers free wifi in the public areas but you need to pay for it if you want to use internet in your rooms. Overall a great hotel, worth going back to.

Room Tip: A sea facing room would make the stay perfect
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 14, 2012
Dear "saber13"

Warm greetings from Le Meridien Phuket Beach Resort. I couldn't agree more on your comment about our location as we are located on a secluded beach cove on a 40-acres lush tropical greenery and only 5 minutes away from Patong- one of Phuket's shopping districts. I am delighted to know that you enjoyed all these and that you liked the room. I do hope you will return soon for a longer stay and enjoy the facilities we are offering.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,784 reviews from our community

Traveler rating
    967
    559
    139
    78
    41
See reviews for
529
716
61
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 4, 2012

We did not have a good experience at Le Meridien Phuket. There are some positives but you couldn't pay me to stay here again.

Pros:
-The beach. It is very nice that they have their own private beach with lounge chairs.
-The coal fire pizza near the beach was great - we had it for lunch about every day. Only good food at resort.

Cons:
-The hotel driver - we thought we were going to die. I can not believe that this man actually has a legitimate drivers license. We took taxi's after using the hotel car once and the taxi drivers are 1,000 times better than the hotel car/driver and less expensive. I never felt less safe in my life.
-Starwood platinum member means nothing here. Nothing. We called twice to verify our number was attached to booking - but when we arrived they claimed they didn't know of our status and did nothing for us other than free wifi.
-We reserved a beach front suite but got a single "Garden" view room - which is the worst room. They claimed they overbooked which is why we got bumped. Unacceptable when you fly across the world to stay here only to find out they do not have your room.
-Mold everywhere - on the patio, in the bathrooms - this is a humid climate but mold is growing everywhere - if you are sensitive to it - stay away.
-Grounds are outdated
-Hard pillows - no heavenly bed here.
-Food at resort is not good (other than what is noted above).
-Only one towel per person on the beach or at pool
-No food or drink service on the beach
-Staff not friendly.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 7, 2012
Dear "Michelle D"

Thank you for your comments. Please accept our sincere apologies for the disappointments you have expressed. We trust you will accept that the difficulties you experienced are certainly not reflective of our usual standard of service. Please be assured that the issues raised particularly on the driver have been investigated with the contracted transportation company and appropriate action will be taken to prevent any guests being similarly inconvenienced in the future. We also apologize for the service lapses you mentioned particularly on your room and dining experience. I understand that your disappointment started with our inability to upgrade your room to Deluxe Suite due to unavailability at the time. We thought that we had already addressed this concern - I am sorry if this was not the case. Nevertheless, I have shared your comments with the Department Heads to further ensure consistency in our service delivery. We are happy on the other hand that you liked the secluded beach and our pizzas. We are confident that we will be able to provide you with a more satisfying stay should you consider staying with us again.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Top Contributor
81 reviews 81 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 3, 2012

It was a wonderful experience for our family there. The rooms were big and we got with the view of the pool and the sea. Hotel has 2 huge pools and a large beach with all the water toy rentals. The service was good and the staff friendly.

Room Tip: Book the tours to the rain forest from the Hotel, with the company called Anda Tours. They were good...
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 14, 2012
Dear "DrVAhluwalia"

Warm greetings from Le Meridien Phuket Beach Resort. We are delighted to know that you and your family had a wonderful time with us. We are also pleased to learn how much you enjoyed the secluded beach and our over-sized swimming pools. Thank you for your kind words and taking the time to write. We look forward to welcoming you and your family back to the resort.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 3, 2012

I was here in Nov 2012 with a group of friends and we all decided that this was definitely a hotel we'd stay at again.
The private beach is great, the pool and sports facilities are clean and well-maintained, the breakfast buffet spread has wonderful variety, and the location--10 minutes away from Patong for shopping and atmosphere--is just right.
The best part of our stay though was the wonderful service. From the concierge, to the waiters, to the staff in charge of the sports facilities, the service should be rated 6 stars! The tennis coach would have cold face towels for us after our game. The concierge would recommend the best spa deals in town (one-for-one packages). The waiters would go on their hands and knees to look for a little screw that came loose from my spectacles, and even fix the spectacles with an improvised toothpick screw!
If one really must look for a drawback, then perhaps the lack of wifi in the rooms was inconvenient. We had to go to the lobby every time we wanted the free internet access.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 14, 2012
Dear "auryee"


Thank you for staying with us and taking the time to post your review on the TripAdvisor. We are delighted to hear that you had an enjoyable stay and also happy to know that all our associates were able to make your stay special. Your kind words certainly motivate us further. Thank you once again for sharing your feedback and for indicating that you are planning to return. We all look forward to welcoming you and your friends back to Le Meridien Phuket Resort.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 2, 2012

Stayed at this hotel in early 2012 and found it to very comfortable and accomodating.We were lucky enough to have been uprgraded to a Jnr suite ,which was a marked inprovement on the standard room

The breakfast was great with a wide variety of western and eastern dishes.

overall a great stay.

Room Tip: our standard room become very damp from condensation and we had to be moved.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 14, 2012
Dear "LimitedEdition"


Thank you for keeping us in mind and for sharing your feedback. We are truly delighted to learn that you enjoyed your stay with us and that you were pleased with the service and facilities available at the resort. It was indeed our pleasure to have you. We look forward to your return.


Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2012

i stayed in this hotel from 20 till 25th november 2012. It is a nice hotel cause they have a private white sand beach...the hotel is almost old but nice many resturants ..many activites for kids it's suitable for families more cause when you stay at this hotel no need to go out, very big swimming pool. assorted resturants...kidz club...many shops for shopping ..they do have Le meridien boteque you can find many things to buy..they also have ATM Machine no need to go to bank and its near from patong beach & shopping mall, but i have bad experience at there hotel while i was having my breakfast along with my friend we finshed and took our yougurt to finish it outside while we are steping to our room one of the waiteres stoped us & emand us to put it back accoridng to hogtel rules in a very roud way & infornt of everybody..which it was unaccepable to us she could asked in proper way we are not stealing...!!!!

Room Tip: the one facing the swimmg pool or the beach...
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 14, 2012
Dear "siham c"


Thank you for taking the time to post your comment on TripAdvisor. We are delighted to know that you enjoyed your five-night stay with us and that you were pleased with the service and facilities at the resort. I sincerely regret the unsatisfactory interaction you had with one of our associates at the breakfast venue. As a matter of food safety we dissuade guests from taking food out from the buffet. However, I do agree with you that we could have communicated this to you more appropriately. Rest assured that it was not the associate’s intention to offend you and we sincerely apologize for the incident. We certainly value your feedback and hope that we may have the pleasure of welcoming you back to the resort.


Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 27, 2012

I stayed with my friend on 24th Nov 2012 in Junior suit with balcony.Excellent location with beach, safe to swim on the sea. Five kilometres away from the main Patong beach. Hotel taxi is expensive. Near hotel entrance private taxi available which is reasonable and we can bargain also.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jehan_Suanico, Marketing Communications Specialist at Le Meridien Phuket Beach Resort, responded to this review, December 4, 2012
Dear "Manoharan G"

Warm greetings from Le Meridien Phuket Beach Resort.
It is a pleasure to read from your review that you had enjoyed your recent stay with us and that you were extremely pleased with our convenient location and the room allocated for you. Your kind comments are truly appreciated and we look forward to welcoming you back.


Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Le Meridien Phuket Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Meridien Phuket Beach Resort

Address: 29 Soi Karon Nui | Karon, Muang, Karon, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Karon
#3 On the Beach Hotel in Karon
#3 Family Hotel in Karon
#3 Spa Hotel in Karon
#5 Top resorts Hotel in Karon
#7 Romantic Hotel in Karon
#7 Luxury Hotel in Karon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Le Meridien Phuket Beach Resort 4.5*
Number of rooms: 470
Official Description (provided by the hotel):
Le Meridien Phuket Beach Resort is located on a lush cove on Phuket’s southwestern coast with a secluded 500-metre pristine white-sand beach. One of very few hotels on Phuket where guests can enjoy a tranquil secluded beach right next to the hotel without the need to cross a street or walk some distance. Le Meridien Phuket Beach offers 470 renovated rooms and suites including Deluxe Ocean View Rooms, Deluxe Terrace Rooms, and Ocean View Junior Suites fully renovated in October 2013. Enjoy a complete range of sports and recreational facilities with two oversized tropical swimming pools, shaded kids pool, lap pool, 6 tennis courts, 2 air-conditioned squash courts, 9-hole mini-golf, rock-climbing wall, basketball court, and a dedicated on-site Penguin Club for kids (04-12 yrs) offering fun, creative, and educational programmes. Use of the Penguin Club's facilities and all non-motorised watersports at the Resort are free.Le Spa, awarded 'Amazing Resort Spa' at the 2013 Thailand Spa and Well-Being Awards, offers pampering treatments and luxurious programmes designed to rejuvinate and refresh the senses.There are 10 restaurants and bars offering the world's more popular cuisines including a refurbished Pakarang Restaurant and a new Le Meridien-branded 'Latest Recipe' Restaurant opened in October 2013.Le Meridien Phuket Beach Resort is only 5kms away from Patong and Karon, Phuket's main entertainment and shopping districts and is a 45-minute drive from Phuket International Airport and 5 kms from the shopping and entertainment district of Patong. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood APAC, Expedia, Cheap Tickets, Hotels.com, Agoda, Despegar.com, HotelTravel.com, Ctrip TA, Booking.com, TripOnline SA and Tingo so you can book your Le Meridien Phuket Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien Phuket Beach Hotel Karon
Le Meridien Karon
Meridien Phuket Beach Hotel
Phuket Le Meridien
Le Meridian Phuket
Le Meridien Phuket Beach Resort Karon

Owners: What's your side of the story?

If you own or manage Le Meridien Phuket Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.