Stayed 10 night in April. Thought the hotel was a bit average, food in the restaurant was the highlight in fact it was most excellent.
The first room we were presented with was a nice superior room. Even though it was on the second floor we still had water views. Sadly most of the water view was dripping from the air conditioning. After complaining and them attempting to fix it it's was too wet to stay in. They moved us promptly to a higher floor in deluxe room which was much nicer had great view with large balcony.
I'd have to say if your not fond of stairs this hotel is not for you. There are many uneven steps and its easy to fall down them if your not careful.
We booked a few day trips with them which we're great. I have to say however they booked us a night at Phuket Fantasea they told us the pick up was 7.15 we questioned this 3 times as we thought is should have been 5.15 they assured us that that was the correct time.
We were right and they were wrong so I don't recommend booking day trips with them. We were promised a refund back to my credit card but to date it has not happened. They did give us 2 complementary drinks as compensation.
On a whole if you are on a budget it's ok, but for a little more you can find much better. We did and checked out 2 nights early.
- Official Description (provided by the hotel):
- Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more less
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- Also Known As:
- Best Western Phuket Ocean Hotel Karon
- Best Western Karon
- Karon Best Western
- Phuket Best Western
- BEST WESTERN Phuket Ocean Resort Karon