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“HAPPY HAPPY HAPPY” 5 of 5 stars
Review of BEST WESTERN Phuket Ocean Resort

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BEST WESTERN Phuket Ocean Resort
3.0 of 5 Resort   |   562 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand   |  
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Ranked #27 of 72 Hotels in Karon
Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“HAPPY HAPPY HAPPY”
5 of 5 stars Reviewed August 23, 2012

Hi all just returned from 8 nights in this hotel. what can i say just BRILLIANT they couldnt do enough even the reception we received at 1 in the morning. Wouldnt stay any where else STAFF were brilliant PLEASANT and WILLING to help with anything we wanted, nice clean hotel nice breakfast and great pools will be comming back next year and staying at the same place. WELL DONE PHUKET OCEAN RESORT u made our holiday.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Auckland Central, New Zealand
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2012

Great breakfasts,great pools, friendly staff,clean comfy rooms,good value...and the lift was working......................................................................................................................................................................................................................

Room Tip: stay close to the pools unless you like lots of exercse
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 2, 2012

We have stayed in this resort for 3 years in a row. They are always welcoming, do not expect 6 stars but a absolutely clean resort with 2 pools and a huge offering for breakfast. You cannot go wrong here, watch out for super rates, which we have always managed to get.The only down side here is , you could get a room 50 steps up with no elevator, so if you have health issues be sure to let them know prior to arrival. We did and we had a terriffic room.

Room Tip: All rooms have a view of some sort, we had a garden room and it over looked the beach ( some what) J...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
108 reviews 108 reviews
104 hotel reviews
Reviews in 75 cities Reviews in 75 cities
219 helpful votes 219 helpful votes
3 of 5 stars Reviewed August 2, 2012

We stayed here for two nights and found the hotel to be clean enough with a very nice view out to sea. The hotel is huge and sprawling and there are lots of stairs, but a lift helps avoid most of them.

Our room was large and comfortable enough although we did have ants coming in and the aircons are noisy. Much of the hotel is being renovated and some of the higher rooms had been completely gutted, while some of the rooms at the sides were used as store rooms. It looked rather spooky higher up. This didn't impact too much as the central and lower part by the main two pools was still fully functional.

One policy I found bizarre though was the charge for wifi. In most hotels, wifi is complimentary, but in this hotel it is charged and the rate is rather expensive. We ended up just using a net cafe round the corner in Karon.

Overall, it was ok, but we wouldn't stay again owing to wifi hassles.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2012

We went with 2 elderly ladies and were really impressed with the beautifully kept grounds, clean and sparkling swimming pools and all around service. Staff were friendly and helpful. The breakfast buffets were really large with lots of choice, and delicious. Our rooms were ocean facing-we could see the little pond surrounded by trees and the ocean clearly-hear it too at night! Rooms were clean and well appointed but obviously not new. The bathtubs were made with 6 footers in mind, difficult for us short 5foot somethings to clamber in and out of, not to mention the problems the elderly, not very mobile ladies had. The air conditioning was freezing at all regulated temperatures. The only problem was the amount of stairs(of irregular heights) and slopes that one had to negotiate in the open air from the lobby up the hill to the lift. This was not clearly mentioned on the hotel information before and therefore outings for the ladies were restricted. Otherwise a lovely quiet place a few minutes from the beach and round the corner from shops and restaurants without the noise!Would definitely go again but not advisable for people with restricted mobility.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitangi, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2012

Our room was clean, breakfasts were great and the staff were friendly. Not flash but suited us as we were only in our rooms to sleep.

Room Tip: Ask for an upgrade but only get the ones on the first floor, you have to use the steps and in the ho...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 20, 2012

The Hotel is really nice and as it is a part of a big Hotel Group therefore you would not have bad surprises. As many reviewers said, the location is great, rooms are clean and nice (but not new), staff is friendly and the breakfast is really good (except coffee). So if you are not use to VIP resorts this is a really perfect hotel. The only a shame is that the lift was broken and we were living on the 4th floor..the hotel is almost vertical and it was really hard go up every time.. especially in the night after good dinner and few drinks. And the problem is that it seems that the elevator is permanently broken although receptionist said it will be repaired but we didn't see any works to repair it so far.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#14 Top resorts Hotel in Karon
#14 On the Beach Hotel in Karon
#16 Spa Hotel in Karon
#22 Family Hotel in Karon
#24 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
Official Description (provided by the hotel):
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon

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