We went for a 5 day stay at this lovely hotel. We were a bit nervous having never been to Thailand but were so pleasantly surprised! The food in the restaurant was consistently outstanding. We went out twice and found it to be nowehere near as nice and that the prices were the same. The pool has amazing views. The staff are sooooo helpful (we didn't find everyone in Thailand that helpful and pleasant but rather out to get as much money as possible but the hotel wasn't like that at all). The hotel rooms are big and comfortable and have everything you need, incluing very lovely squashy slippers and dressing gowns. The walks around the hotel are steep but we managed fine with a 2 year old and a 6 year old, you jut have to be vigilant near the big slopes but our girls coped fine. Go on a trip to phi phi island, it is completely amazing. The elephants are ok dpending on where you go but beware of companies that offer monkey shows etc as they are horrible! We would go again.

My partner and I along with my Sister and her husband stayed here for 5 nights in October. It was the best resort I have ever stayed at! I wish we had of had more time to spend here. The resort is exceptional luxury, everything is modern and clean. Staff are all lovely and incredibly helpfull, nothing was ever a problem! Staff speak english very well and if they weren't sure if they understood you correctly they would ask another staff member to confirm. The pool is amazing! Would love to be back there right now with a mojito from the pool bar made by the wonderful Restaurant Capatian! We stayed in a room with a jacuzi on the balcony which was beautiful and relaxing. Yes the hotel is on a steep hill however but it's not as bad as people seem to make it out to be. Plus you have a choice of a lift, stairs, walk up the hill or get a golf buggy. It never bothered me. Food is excellent and the menu has plenty of options. Breakfast was always fresh and delicious and the restaurant is beautiful. There are shuttes that go to Karon Beach every half hour but we always walked as it's only 5 mins away and the area always felt safe. All in all it was a wonderfull holiday, my only regret is that we allocated only 5 nights there. Will definitely back in the near future!

This hotel has a very good location. Located in Karon Beach area, this hotel is perfect for an escape from the busy Patong Beach. The elevators which bring you to the room have nice views on the jungle. The staff is very helpful and smiling. The breakfast is a buffet with a cook who can prepare different kind of eggs on demand.
One negative point would be the bathroom which was only 80 % clean.

However, I would recommend this hotel for sure !

We returned to Phuket from Bangkok for a few days of relaxation before we flew back home to Australia. This is definitely the hotel for you if you just want to chill out! It's location is about a 15 minute walk to the beach, or there is a shuttle, though it's only one way. The hotel layout, as a few have mentioned, is quite steep! We needed 2 lifts to get to our room and quite a few stairs. Not the greatest if you have had a long day shopping or at the beach! The room was quite nice though. Limited mini bar which was disappointing, and we ordered some replacements for the pepsi we drank when we arrived and instead of the 60baht listed on the menu, they ended up costing 500. I also had the "do not disturb" sign on the door and housekeeping came banging on the door. Overall, the hotel is beautiful and relaxing, and the staff are very helpful. The view from our room was incredible (room 5105) and the infinity pool is amazing. Wifi is limited to the lobby and pool area, so don't expect it in your room.