First time to the Centara Grand and certainly won't be the last!! We have stayed here with our 2 children for a total of 10 days (we are on our last 2 night's) and have found this resort nothing short of amazing. Those people who have complained about poor service perhaps need to think about the way they ask for help. Since being here we have witnessed staff go above and beyond to help people out no matter what the reason and on many occasions have been treated terribly in return. The staff are not slaves and certainly do not deserve to be treated like it. The resort is fabulous, from spa staff, cleaners, reception, life guards ( who are brilliant with children) gym staff, bar staff no matter who - they are all amazing and so very friendly. Thoroughly recommend this resort to both couples and families - it is fabulous!!
- Official Description (provided by the hotel):
- Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more less
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon