We stayed at this hotel for several nights in March. Our room was located in building 9, I have to say - one of the best locations ever! Close to the beach with direct beach access and close to Karon - you can even take 15 minutes walk there - no need to take a taxi if you are able to walk on the beach.
Breakfast is lovely with great selection, staff is fast and efficient. Great hotel for families with kids - our family spent a lot of time by the water park and lazy rivers.
Gym is nice, could have more equipment but this is hotel gym, not professional, so this is explainable.
Had a couple treatment at the spa, which was a great pleasure.
Mare Restaurant is great and with nice atmosphere and great food. We also liked buffet dinners at the Cove - especially seafood and steak night. Taking into account quality and quantity of the food, this is good value for money. I can't understand those who complain about the prices.
Lobby is too small, but we only spent time there for check-in and check-out.
Very friendly and good staff - I would like to say thank you to Beedee, Marina and a pool bar supervisor - always smiling and giving great service.
Overall, great value for money
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