We arrived here on our honey moon and were initially shocked to be told we had to go to another hotel for the first night. Very disappointing especially seeing that we booked and paid 6 months in advance and we were on our honeymoon and we were very tired. So we had to take a room at the Holiday Inn for 1 night in Patong. Not on the beach but nice enough.
But in saying this we were then treated like royalty for the remaining 4 nights of our stay. Noom(duty Manager) looked after us every step of the way and made up for the initial stuff up.We were givin a private pool Villa which was amazing. We enjoyed the service the friendliness and the food. The pools were great and the atmosphere was lovely. This place would be great for kids and we would love to bring our 4 year old daughter back with us soon. We were invited to the managers cocktail night on the Beach and we were able to meet all Denis and Opas the two main managers. Very nice night. The location right on the end of the beach is fantastic. Giving you the privacy of a private beach but allowing you to partake in all the activity's this public beach provides. All in all despite 1 day of our 5 being spent else where I found no faults with the actual resort. It is the booking centers fault when a room is double booked not the resorts. I still give it 5 stars and thanks all the staff for such a lovely stay.
- Official Description (provided by the hotel):
- Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more less
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon