I was originally booked to stay at the Centara Kata, however, due to overbooking, I was moved to this hotel. We were first moved to the Centara Karon for one night (see separate review on Centara Karon).
Having been upgraded, I was very grateful, however, for an advertised 5 star hotel, this place does not live up to its reputation. Here are some negatives:
1. Rooms are old, unpainted and stained.
2. There was no hot water on one occasion.
3. Cleaning staff do not replenish amenities and additional towels
4. Sand in the toilet was never cleaned from day 1
Some positives that you would expect from a 5 star resort:
1. Easy access the amazing beach, with beach chairs and umbrellas provided by the hotel
2. Excellent breakfast
3. Friendly pool and grounds staff
4. Slides and lazy river make you feel like you're at a water park
5. All rooms seem to have great views of the awesome Karon beach
Apparently the rooms here are very expensive (we were told that it can cost up to THB 18000 so for that price I don't think I will be booking at this resort anytime soon.
- Official Description (provided by the hotel):
- Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more less
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon