Stayed at centara from 20th dec. the hotel was clean excellent rooms,service. My husband had a terrible accident in the ocean whilst swimming he got caught in a wave that bashed his head on the sand and left no feeling in his arms or legs. The next wave pushed him on his back where he cried for help and some tourists and the life guard at centara pulled him out and the hotels medical team organised an ambulance for him.due to language barriers the hotel sent their head of security Karn with him to the local hospital, who helped him see a doctor and sorted him out. He organised a taxi to go back to the hotel escorted my husband till he was comfortable. The hotel guest relations sent a note and flower to wish him well. We are extremely happy with the hotel going out of their way to look after my husband in this situation. Karn and the nurse and rest of the staff deserve a thumbs up for the commendable way of handling the whole incident.
Overall my children 7 and 9 loved the hotel and facilities.breakfast excellent. It's centara is located on the beach front unless several other hotels in Phuket. Where one has to cross the road to access the beach.
We would go back to this hotel Nd recommend this hotel to anyone anytime.
- Official Description (provided by the hotel):
- Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more less
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- Also Known As:
- Centara Grand Beach Resort Phuket Hotel Karon
- Centara Grand Beach Resort Phuket Karon