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“Hidden Gem! Best value hotel in Karon” 5 of 5 stars
Review of Bamboo House Phuket

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Bamboo House Phuket
3.0 of 5 Boutique Hotel   |   492/1 Patak Rd | Karon Beach Muang, Karon, Phuket Town, Phuket 83100, Thailand   |  
Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #19 of 69 hotels in Karon
Tashkent, Uzbekistan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Hidden Gem! Best value hotel in Karon”
5 of 5 stars Reviewed May 21, 2010

Everything was just fine and excellent. We were offered a free airport transfer - it was very nice as we arrived to Phuket airport in a late night. Our room was exactly the same like on photos from their website. Bamboo House has excellent staff - friendly and helpful! Reception staff always greeted us charming Thai smile.
The room was very nice with bamboo design. I enjoyed a free wireless MiniMac with unlimited wi-fi internet. Very cozy room! Breakfast was just excellent - Thai and American at your choice, or even you can have both. Location is very convenient - just out of the hotel a lot of restaurants, tattoo saloons, laundry and Thai massage for 200 batt! We loved Bamboo House at once and then extended our stay for more than 5 days more.

Hope to come back in October again with my friends. My only best recommendations!!!

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Thai first
  • Any
English first
world wide
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2010

My background is working in 5* hotels so hope you find my comments useful.

For me great value for money with modern small rooms like the picture on the web site.

We got the basement room which is probably the lowest category as no view but then lowest price so no problem. I guess you pay a slightly higher price for rooms on better floors as you have more view. Yes all the rooms are the same size.

Before checking in the front office staff were very helpful and showed us a room to see if we liked it which we did and we stayed 7 nights.

The room is small but neat and modern. The bed is close the floor like a futon the TV is Plasma great and yes there is a IBOX in the room with free internet great great great. Many 5* hotels do not give such things or they charge extra.

Small shower but neat and minibar empty but many shops near by to fill it up.

They have breakfast included which was your typical English breakfast + more. Dinner was also delicious well priced they are very busy but service was ok relax your on holiday have enough drink.

I must say very good choice, 5 minutes walk to Karon beach. do recommend the hotel very friendly and helped with the luggage.

Tip of the day is when I stay at small hotels I give a tip at the beginning maybe this helps.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sowerby Bridge, United Kingdom
Top Contributor
65 reviews 65 reviews
55 hotel reviews
Reviews in 43 cities Reviews in 43 cities
102 helpful votes 102 helpful votes
1 of 5 stars Reviewed February 2, 2010

Don't stay here.
Standard Rooms EXACTLY the same as upgraded rooms - except they're on higher floors with no view - we had a look and sticked to our standard horrible basement room.
Unclean - bugs in the bathroom - ants and beetles
Horrible atmosphere
bed was awful, pillows awful, so uncomfortable. Depressing. Light was fake and just awful. Hated it and couldn't wait to leave. The only reason we stayed is that our budget was so tight we neede the included transfer to the airport. Couldn't wait to leave.
Staff unhelpful service awful - the receptionist acutally raised her voice at me when i specifically wasn't raising my voice despite being cornered in the shower by a giant beetle! We asked to change rooms and she said we had to go and SHOW her the beetle - i mean seriously, it had crawled away and was redicious. When we left our feedback form in the room at the end of our stay, she went to get it and was laughing at it in front of us - with the comments - she should not have been laughing!
Breakfast was below average - too many ants all over the food - couldn't eat much because of it.
Airport transfer arranged for free with hotel was free but very late and nearly crashed a lot on the way - and my husband isn't usually scared about dying in taxis - we had to scream at him to be careful and that we didn't want to die on the waty to the airport!
Location - small walk to cafes, restaurants and the beach.
The only thing positive was the restaurant which served nice food in the evening - but if you're going to eat there, dont stay here too!

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHP_K, Manager at Bamboo House Phuket, responded to this review, February 16, 2010
Thank you for taking the time to post a review of our hotel and compliment in regard to dining at the restaurant.

We understand how disappointed it could be when your expectations are not met.

First of all, may we inform you that Bamboo House Phuket has 2 room categories which were well designed as unique accommodation, taking about 5 minutes' walk to Karon beach. A room is suitable for 2 people and is equipped with air-conditioning, refrigerator, hot and cold water, 32-inch LCD flat screen TV, Apple mini Mac computer with free 24 hour Internet access. As honestly informed on our website, the only one difference between these room categories is location: the Standard rooms are at the ground floor and the Superior rooms start from the first floor up to the fourth one. Everything inside the room is all the same.

In this tropical climate, ants could sometimes be found especially in an open-air place having food out in buffet style. Even though, we always do a very careful pest control program to solve this matter as cleanliness and hygiene are among the top priorities in our hotel, we ensure that when you come back you will notice no ants.

Regarding the service from our staff, when problems are noticed, it is a standard to see the situation and keep reports for further improvements. We realise that Thai people usually present friendly smiles whether in good or bad situations, which sometimes leads you to misunderstanding. Your comment is very helpful for our management to have our staff to be trained.


Once again, we do apologise for any inconvenience, and thank you for your post. Please rest assured that all these items have been addressed and solved.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex, England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2009

Central location. Excellent friendly staff. Great room with free internet and good choice of movies. Would suit singles and couples more so than families.

Tip: Try the Red Onion Restaurant 50metres along the street. Excellent food and great value.

  • Stayed October 2009, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moscow
1 review
4 of 5 stars Reviewed August 5, 2009

Location is not super, about 300 m to the beach. Breakfast is very poor. Everything accept these is very good.

  • Stayed December 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bamboo House Phuket

Address: 492/1 Patak Rd | Karon Beach Muang, Karon, Phuket Town, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#21 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bamboo House Phuket 3*
Official Description (provided by the hotel):
Bamboo House Phuket is an ultra stylish boutique hotel offering a unique combination of sleek yet minimalist decor with a bamboo theme echoed from the pool garden outside all the way through to subtle details in every room.With top of the range hi-tech amenities and inclusive high-speed wireless internet available in each room, Bamboo House is the ultimate choice in providing all of your needs whether for work or for play. ... more   less 
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Also Known As:
Bamboo House Phuket Hotel Karon
Bamboo Hotel Phuket
Bamboo House Phuket Karon

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