After looking at the glossy pics and reading some reviews our eagerly awaited visit to Phuket and the Phuket Heritage arrived.
Our booking was for 12 nights in an " Executive Suite"
First impressions were not good, small feature less reception, with a poorly lit internet corner. It was all down hill from there !!
Before I continue I will tell you the good bits, Grace the beautiful Thai lady on reception, smiling helpfull and obviously inundated with complaints. MMMMMMM ????????? thats it one good point !
We booked in and parted with payment via credit card, we were led to our " executive suite". Up two flights of stairs( NO LIFTS HERE )across a wooden bridge over a fish pond, down a flight of stairs and we are there. Executive my backside ! a bed(not against a wall no headboard) in the middle of the room, a shower, bath, toilet and sink. Sounds great ? its not ! The room was damp, musty, grubby and left a lot to be desired. Bath was huge plenty of room for two, three, possibly four. Major drawback is the water is barely warm, runs about as fast as a 45 stone one legged man, by the time the water reaches the far side of the bath its cold !! Bath is a waste of space !! Toilet is hidden in an alcove behind the shower, need a wee ? someone in the shower? tough your gonna get wet !!. Shower base is two paving slabs on a selection of pebbles. Breeding ground for mozzy's . Want to wash your hands after using the loo? come out of the alcove walk around the room to the bed and behind there you will find the sink !!
After 30 minutes and the look on my wifes face , coupled with the 3 bites she had already received it was time for a room change, Grace agreed without any problem and we moved. Sadly it was exactly the same with the exception of two windows that did not open!.
After roughly an hour our decision was to move, not rooms but Hotels, after a phone call it was agreed that I would haved to pay for a night and would be refunded the remainder(not sure it that has happened will check tomorrow). We found an internet cafe and booked into the Andamann Beach suites , now thats what you call executive !
We stayed one night at the Heritage, I spent the night fighting to keep my pillows on the bed, and stopping myself getting strangled by the mozzy net, my wife just fought the mozzy's Final score Mozzy's won 7-0 .
- Official Description (provided by the hotel):
- Enjoy the rolling waves and golden sands of Karon Beach while you stay at the Phuket Heritage Hotel. With its Chinese and Portuguese influenced architecture, the resort offers comfortable accommodation at an affordable price.If you are looking for shopping and nightlife options, the hotels location makes traveling around easy, as it is only 5 minutes away from Patong Beach.There are a total of 65 rooms. The rooms are available with next types:- Superior- Deluxe- Spa DeluxeEvery room with cable TV and satellite Russian TV, IDD Telephone, Bathtub and shower with hot and cold water, Bathroom amenities, hair dryer, refrigerator with mini bar, air conditioning system, coffee table and chairs. For SPA Deluxe Rooms also LCD TV, DVD Player, Large bathtub, Digital safe box, Coffee and tea facilities, Bathrobe and Sleepers.Service and Facilities:- 24-hour reception- Russian guest service representative- Outdoor swimming pool and Jacuzzi- Digital safe box in room- Safe deposit box at Reception (free of charge)- Iron and iron Board (free of charge)- Baggage check (free of charge)- Wireless Internet Service (free of charge at lobby area)- Internet Corner- Room service- Laundry service- Pool table- Thai traditional massage and SPA- Car/Motorbike rental- Transfer service- Tour desk- Currency Exchange- Meeting roomDinning:- Baron Restaurant Karon serving International food, Russian food by Russian chef, Italian food, Thai food and Fresh Seafood- The Loft - pool bar - Cafe-ine - coffee corner- Breakfast is served daily from 07.00 am to 10.00 am at Baron Restaurant ... more less
- Reservation Options:
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- Also Known As:
- Phuket Heritage Hotel Karon