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“Close to the beach, shopping area and restaurants.” 4 of 5 stars
Review of Sugar Marina Resort - ART

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Sugar Marina Resort - ART
3.5 of 5 Hotel   |   542/1 Patak Road, | Karon Beach, Muang, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Karon Beach)   |  
Hotel amenities
Ranked #46 of 69 hotels in Karon
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Close to the beach, shopping area and restaurants.”
4 of 5 stars Reviewed December 26, 2012

The hotel is 5 minutes walk from the beach, shops and restaurants. Plenty of parking spaces. We had a pool facing room on the second floor (Level 2) and we are glad because we wanted some couple privacy. The room on the 1st floors would be great for families with kids, The room was clean and the beds, since our bed was two single bed squeeze together, were comfortable. Upon our arrival, the receptionist brought us directly to the room and gave us a short briefing on where things are located. That was a nice touch. Breakfast has a decent selection.Overall stay was pleasant but wifi could be better.

Room Tip: The pool rooms on the 1st floors would be great for families with kids but couples may request for a...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Rotterdam, The Netherlands
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 21, 2012 via mobile

Sugar palm karon is e nice place to stay, nothing special but if you have a good deal than is it ok.
Rooms are clean and the pool acces rooms are nice, near the beachat 5 minutes walk.
Staff are ok but nothing special, breakfast average.

Stayed December 2012, traveled as a couple
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed December 13, 2012 via mobile

This hotel is in need of a makeover, it has been poorly maintained. The bathroom had mould around it, the room smelt of mould. The breakfast was not great, we had cats jumping up on chairs.
The location is definitely suited to older people.
The staff were amazing and extremely helpful, we were able to rent a motorcycle from the hotel at a great price.

Stayed December 2012, traveled as a couple
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Auckland Region, New Zealand
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 8, 2012

Anyone who thinks they can spend so little and stay is in palace is simply dreaming. This place was great. A little rougher than a four or five star resort, but by no means a dive. The fridge was well stocked, the bathroom was great, all the towels and bedding were clean. We had a balcony room, which was lovely. The breakfast was great and staff were really helpful.

Room Tip: Pick a pool access room on the bottom floor.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 20, 2012 via mobile

The pictures for the hotel do not match reality. The hotel was very run down and poorly maintained. Tiles were coming off the pool, steel was rusting, bathrooms mouldy, tv reception was on and off for my 12 nite stay. Pastries n bed were covered in fruit flies n bees at breakfast, some of the dishes were cold because the flames underneath the bain marie had gone out. It took me at least 3 goes to get anything fixed in my room or my keycard reprogrammed to open my door because the staff speak very little English. And the hotel is full of Russians. There were no instructions in the room on how to use the tv/dvd, how to contact reception or any info about the hotel services. The wifi was down for nearly 24 hrs and slow and again it took me two goes to see what was happening with the wifi. The breakfast has a good range of food except for the flies! Location is the best thing about the hotel. The gym was one treadmill, one crosstrainer n a multi exercise weights machine that was broken in a tiny room where they have pulled the tv out! There is no value for money at this hotel. I would never stay there again. Waste of money. The pool area had no umbrellas to provide shelter and only 8 lounges for a hotel that caters for hundreds....... Eight!!! Ridiculous. Don't stay here. Spend your money wisely and do the better resorts! Agoda had good reviews for this hotel and now i wonder if they were dodgy planted reviews!!! This hotel needs to up their game and spend money on their staff for English lessons.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2012

I stayed here for 4 days (Pool access from room). Had a very nice experience

1. Very near to Karon beach (2 mins from Hotel). Its not crowded like other beaches
2. Pool access from room was awesome
3. Free beer, coke & Juice from minibar (everyday they refill all the items)
4. Plenty of options for food (almost ~100 sea food restaurant in walkable distance (within 2 mins)
5. Lots of rode side shopping options within 100 mtr distance
6. Lots of options to book local tours (more than 20 tour operators near to hotel)
7. Many options to hire bike (150 Bhat per day) - there is a many shops near to hotel
8. Many options for thai massage near to hotel
9. Hotel staffs are very friendly
10. Free internet

Things needs improvement

1. Kids Pool is not cleaned properly (but its not bad)


Overall its worth for your money (~2100 bhat per day). Don't miss this hotel if you are doing to Phuket for vacation.

Room Tip: Choose room with pool access
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 28, 2012

Date: 29/09 - 02/10/2012
Room: Deluxe Pool Access with Breakfast
Agent: Agoda (Singapore $199)

From phuket international airport, it cost us 600baht to karon, the cheapest. The taxi we took was supposed to be metered but obviously they are not. (these taxis can be found outside the airport, turn right once exit the main door of the airport & all the way to the end. cant miss it.)

Somehow, the driver gave us a reason to stop somewhere as he needs to signed something. He stopped at an office by the roadside & another staff, a lady approached us & started making a conversation. She is actually trying to sell us their services, like rent a car, tour package & even a taxi transfer back to airport from ur hotel on the day u depart. (If ur flights are confirmed, its best that u take up the offer bcos it cost the same, 600baht.) Since our flight is at night & we have yet to decide to leave early or to stay at the hotel longer.

Reached hotel around noon & was greeted by the front desk staff. Ample parking space if u were to rent a car. Able to check in early as the room was ready.

The staff led us to our room which is situated on the first floor (obviously). Access by card key & only 1 card key was given to us.

Once we enter the room, we were greeted by the view of the balcony which leads to the swimming pool.
The room is fully furnish with the usual stuff with safe deposit box, & couple of bathrobe. no ironing facilities in the room. Their one day laundry is cheap too.

Bathroom fitted with both rain shower & tub! Amenities provided soap/shampoo & as well as coffee & tea. Everything in the bar fridge is free & topped up everyday if consumed. Nothing much but a can of coke, beer, a bottle of juice & 2 bottled water goes a long way when u need it on a hot humid weather.

Rooms are made everyday.

Their entertainment centre is made up of a flat screen tv, a mac mini complete with magic mouse & wireless keyboard. u can play dvd (5 for 500baht along the streets) & surf the internet at the same time. Wifi is free too.

Breakfast... is simple!!! Diffrent kinds of toast, jam/butter, coffee/tea, salad, fruits, fried rice, omelette, bacon, sausages, potatoes... etc

Pool is abt 1.2m deep & good for laps.

Room Tip: Pool access is the way to go!!!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sugar Marina Resort - ART

Address: 542/1 Patak Road, | Karon Beach, Muang, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Sugar Palm Resort, Karon Beach)
Location: Thailand > Phuket > Phuket Town > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #46 of 69 hotels in Karon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sugar Marina Resort - ART 3.5*
Official Description (provided by the hotel):
Features a modern classic of tropical retreats, where you can cool off in the pool by day. We invite you to take time out for some fun in the sun at the cool and colorful Sugar Marina Resort-ART-Karon Beach. ... more   less 
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Also Known As:
Sugar Palm Karon Hotel Karon
Sugar Palm Hotel Karon
Sugar Marina Resort - ART Phuket/Karon

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